8.8/10
★★★★☆
based on 45 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
As for the result, I don't have an opinion yet. About the lamp: it's a pity that it's not suitable for reading while sitting in an armchair or in bed (example: clamp).
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Yannick B.
purchased on 25/09/2024
Translated review
2 /5
★★☆☆☆
No conclusive results s Too bad
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Pascale M.
purchased on 08/01/2024
Translated review
3 /5
★★★☆☆
Unfortunately, the lamp does not correspond to my son's dyslexia and could not help him.
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Caroline B.
purchased on 30/09/2022
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2 /5
★★☆☆☆
Difficult return.
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Louis V.
purchased on 20/05/2022
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Answer from Lili for life
We have taken your opinion into account and we thank you for it, as these customer reviews enable us to improve our service. However, we were a little surprised by your comment concerning the difficulty of returning your LILI box, because as stated in the GTC, after your request for a return, our speech therapist contacted you to suggest that you check the setting of the LILI lamp (this step is an integral part of the return process). After your refusal, we immediately sent you the return form, which you returned to us with the LILI box. One week after receipt of your parcel and quality control, your order was refunded in full. We're very sorry if you found the return journey difficult.