/10
★★★★★
based on 8424 published reviews
★★★★★
based on 8424 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Impeccable service, complete box and visually very neat ... easy to apply The only downside is that the varnish does not hold, 1 week maximum
Marion M.
purchased on 08/06/2022
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2/5
★★☆☆☆
Nothing to say about the site, except that the products do not meet the promises announced
Dalila
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3/5
★★★☆☆
The site is very good
Kathleen
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Answer from
Méanail Paris
Dear Kathleen,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
After ordering a complete kit for semi-permanent manicure I am disappointed ... Unfortunately the nail polish does not hold ... I have to follow exactly all the steps that are very well explained my break of nail polish does not last more than 2 days ... perhaps the fault of the base + top coat ... Which is a pity because the colors are very beautiful and the material very complete ...
Lola
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Answer from
Méanail Paris
Dear Lola,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The varnish doesn't last long... Maybe I put it on wrong.... And need some advice
Michelle
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Answer from
Méanail Paris
Dear Michelle,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? We will advise you as well as possible.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Hello, I find that the lamp takes a very long time to catalyze, you have to do it two or three times before it catalyzes well, so I'm disappointed with the lamp.
Silvia
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Answer from
Méanail Paris
Dear Silvia,As for the drying of semi-permanent nail polish, did you degrease the last coat with a Cleaner? The Cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is easy to use and explains correctly how to use the products sold
Mélissa
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Answer from
Méanail Paris
Dear Melissa,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Basically I was very satisfied with the website and the speed of delivery but I am very disappointed with my package the sander does not work and it is impossible to change the tips and yet I am a professional
Sandrine
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Answer from
Méanail Paris
Dear Sandrine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The machine does not dry at all the semi-permanent varnishes delivered with
Eloise
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Answer from
Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
Cynthia
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Answer from
Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Site rather intuitive and easy to use
Leena
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Answer from
Méanail Paris
Hello,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The clips to put on the fingers are of very poor quality very disappointed and the remover wipes remove absolutely nothing.
Sandra
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Answer from
Méanail Paris
Dear Sandra,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The kit received is rather complete! However the top coat 2 in 1 base is of poor quality and everything comes off in a few days despite a preparation of the nails done correctly! I've already been forced to buy these two products in another brand too bad!
Caroline
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Answer from
Méanail Paris
Dear Caroline,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Disappointed with the colors of the nail polish provided with the pack otherwise the rest very good.
Emilie
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Answer from
Méanail Paris
Dear Emilie,Concerning the color, we are listening to you to understand what was not satisfactory for you.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Impossible to enter the gift code for the cuticle oil!
Marie Jose
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Answer from
Méanail Paris
Dear Marie Jose,Can you send us an email mentioning the problem via our after-sales service?very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The reception of the order was quite long, but the products were well packaged. On the other hand, their products are average I think.
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is well done
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Fast delivery
Laurine
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Answer from
Méanail Paris
Dear Laurine,Thank you for taking the time to share your experience with us. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is correct
Sylvie
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Answer from
Méanail Paris
Dear Sylvie,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
Romain
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Answer from
Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Order not received because "not in stock" so replaced but no commercial gesture
Do
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Answer from
Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Didn't give me any info due to stock out and I didn't want another model.
Boulanger
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Answer from
Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
Sylvie
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Answer from
Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Package arrived crushed and punctured. elements in a mess in the box.
Andrée
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Answer from
Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well average because damaged package. No solvent left in the bottle
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
Megane
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Answer from
Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Sale of goods made in PCR is not indicated
Dumont
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3/5
★★★☆☆
Tracking was never up to date
Virginie
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2/5
★★☆☆☆
Does not last long
Janna
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Answer from
Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
Saly
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Answer from
Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris