/10
★★★★★
based on 9067 reviews published
★★★★★
based on 9067 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Light does not work
Marta G.
purchased on 09/12/2024
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1
/5
★☆☆☆☆
I never received my order
Stephanie B.
purchased on 26/12/2024
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1
/5
★☆☆☆☆
3 weeks and still no parcel!
Virginie D.
purchased on 25/12/2024
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1
/5
★☆☆☆☆
My order never arrived
Federica M.
purchased on 23/12/2024
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1
/5
★☆☆☆☆
Received order on time Very good
Habiba Z.
purchased on 23/12/2024
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1
/5
★☆☆☆☆
Slow delivery Poor communication
Sjaan B.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
Very bad experience. Although a slowdown in delivery time at Christmas time is understandable, however, this delay is no longer justifiable: I don't have the package, I don't have the money, I have no feedback from the 'company ( no apology request..).Contacted by me , recently, I was told that the package will arrive. It has not yet arrived. I specify that it was supposed to be a gift. I hope that, in the meantime, the recipient does not independently buy what I had decided to give her!
Giuseppina Luciana V.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
One star is still too many! My parcel was missing a ballet set (the one my daughter really wanted) which was reimbursed after I complained. How is it possible that we can order when they are out of stock?
Sylvie Carmen N.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
Late delivery. No information on delivery stages.
Cecile R.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
The device does not work and the varnish does not hold
Nicole V.
purchased on 18/12/2024
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1
/5
★☆☆☆☆
Very disappointed with my products Some of the polishes I received are completely empty! Clearly I don't recommend
Karine B.
purchased on 17/12/2024
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1
/5
★☆☆☆☆
When I ordered I was supposed to have a free gift and I received absolutely nothing.
Mathilde G.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
I have not received my order
Barbaire D.
purchased on 11/12/2024
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1
/5
★☆☆☆☆
Package not received
Carine A.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
I bought a nail lamp. The cable where it plugs in does not work. When you place the order it says that they send you a phantom gift valued at 14 euros and instead they send you some nail stickers that are not worth a euro. They charge shipping costs on returns. I do not recommend it
Ana M.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
I'm not satisfied, I asked for a return because of a duplicate gift, I was told that I would be reimbursed and today it's been 1 month, still no reimbursement.
Charlène B.
purchased on 19/11/2024
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1
/5
★☆☆☆☆
Package received completely broken..customer service responds once in a while....
Cristina G.
purchased on 11/12/2024
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1
/5
★☆☆☆☆
Hello, I sent you an e-mail after Christmas and, unless I'm mistaken, I haven't received any return concerning my request. In fact, the package I ordered was ordered twice, so I was asking you for the product to return to you. Thank you for your feedback. Sincerely F-CHAMPEY
Frederic C.
purchased on 10/12/2024
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1
/5
★☆☆☆☆
2 orders shipped and never received
Séverine T.
purchased on 04/12/2024
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1
/5
★☆☆☆☆
Oven not working
Fabio G.
purchased on 09/12/2024
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1
/5
★☆☆☆☆
I placed an order. The parcel was delivered in a locker but the locker was empty. I had to call Mondial Relay who told me that the parcel would be re-delivered. Finally it went back to the sender, the order was reimbursed at no time did I get a message from you explaining what was going on with my order or offering to send another parcel. I am very disappointed.
Manuela A.
purchased on 07/12/2024
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1
/5
★☆☆☆☆
Valuable brand for a durable and satisfying home manicure
Lucrezia D.
purchased on 06/12/2024
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1
/5
★☆☆☆☆
Order not received to date and ordered on the 22nd. No response to my emails requesting delivery information. Still waiting
Valerie G.
purchased on 08/12/2024
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1
/5
★☆☆☆☆
UV unit plug not working great 😥
Severine D.
purchased on 08/12/2024
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1
/5
★☆☆☆☆
The UV lamp does not work and there is no response from the after-sales service.
Juliette V.
purchased on 06/12/2024
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1
/5
★☆☆☆☆
I am still waiting for my parcel!!!
Carine L.
purchased on 07/12/2024
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1
/5
★☆☆☆☆
Disappointed as I received the same box 2 times, I'm waiting to hear from them again.
Elise F.
purchased on 30/11/2024
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1
/5
★☆☆☆☆
Some items were missing from the order
Cloe F.
purchased on 05/12/2024
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1
/5
★☆☆☆☆
I have not received my parcel
Tery L.
purchased on 04/12/2024
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1
/5
★☆☆☆☆
Following my order that I placed with you, I did not receive my package and no response from your after-sales service within 24 hours. They replied 5 days later, so I had to reject my payment on my PayPal account.
David K.
purchased on 03/12/2024
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