/10
★★★★★
based on 8419 published reviews
★★★★★
based on 8419 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Deplorable customer service. I received a box of nail polish with damaged packaging even though it was a gift, I asked if they could send me a box of packaging only to be told no, it's not possible and I was only offered a 15% discount code on a future purchase. A shame, given the bad experience of my first order, I'm not about to do it again!
Nathalie S.
purchased on 08/09/2024
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1/5
★☆☆☆☆
Never received the package and still no refund
Houssena M.
purchased on 08/09/2024
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1/5
★☆☆☆☆
I still haven't received my package!!!!!!
Stefania R.
purchased on 04/09/2024
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1/5
★☆☆☆☆
Poor quality varnish for me
Roxane D.
purchased on 04/09/2024
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1/5
★☆☆☆☆
Received incomplete package. Missing half the kit. Very disappointed. I do not recommend this site
Isabelle S.
purchased on 31/08/2024
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1/5
★☆☆☆☆
I put a star because I can not put zero but very disappointed! Order never arrived I had to fight, wait 15 days, not well informed, really very disappointing
Cecile P.
purchased on 30/08/2024
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1/5
★☆☆☆☆
One of the two colors that were provided in the kit is missing. It doesn't look serious to me
Irene R.
purchased on 23/08/2024
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1/5
★☆☆☆☆
I've only had it done twice, I've followed all the steps and I'm left with big air bubbles, so far my opinion is not positive.
Mariola S.
purchased on 21/08/2024
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1/5
★☆☆☆☆
Semi-permanent does not hold, after several attempts it stays on for a maximum of 2 days before coming off.
Morgane G.
purchased on 30/07/2024
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1/5
★☆☆☆☆
Unnecessary purchase Varnish impossible to remove as indicated despite several attempts and compliance with installation instructions.
Valerie M.
purchased on 05/08/2024
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1/5
★☆☆☆☆
I have received nothing scam
Halter A.
purchased on 06/07/2024
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1/5
★☆☆☆☆
I do not recommend it
Maria Martina L.
purchased on 02/08/2024
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1/5
★☆☆☆☆
The products sent are probably "old" as the varnish and base coat are thick. impossible to apply the varnish.
Estelle P.
purchased on 22/07/2024
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1/5
★☆☆☆☆
A 0. Very bad buy.
Deborah M.
purchased on 26/07/2024
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1/5
★☆☆☆☆
The top coat didn't have the brush they told me they would send it back but unfortunately at the moment I still haven't received anything so I haven't been able to use the product yet
Filomena M.
purchased on 25/07/2024
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1/5
★☆☆☆☆
Package not received
Rachel L.
purchased on 25/07/2024
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1/5
★☆☆☆☆
The lamp received does not work, delivery too long, Customer Service contact only by email. Very disappointed
Agathe A.
purchased on 15/07/2024
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1/5
★☆☆☆☆
Package arrived after a very long time
Bianca S.
purchased on 13/07/2024
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1/5
★☆☆☆☆
The product does not cover and struggles to dry
Marta R.
purchased on 22/06/2024
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1/5
★☆☆☆☆
I didn't collect my parcel after receiving an e-mail from the brand, which unfortunately refuses to provide the MSDS sheets for the products. I would remind you that in the event of an inspection, we must provide this sheet for each product, otherwise we are liable to a fine of €1,500 per product. For our own safety, this brand is to be avoided!
Mathilde V.
purchased on 14/06/2024
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1/5
★☆☆☆☆
Lamp heats very little. Varnish does not dry. Very very disappointed with the products I received. Would not recommend.
Clara P.
purchased on 09/06/2024
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1/5
★☆☆☆☆
Very poorly packaged parcel Shameful
Aurélia G.
purchased on 31/05/2024
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1/5
★☆☆☆☆
I found the products ineffective,for a person who washes his hands often it is not recommended because it comes off chipping like a simple nail polish,not satisfied
Serena G.
purchased on 30/05/2024
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1/5
★☆☆☆☆
Despite various attempts, the varnish does not dry
Euryale F.
purchased on 26/05/2024
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1/5
★☆☆☆☆
Nail polish kit out of stock at the last moment for the magic chameleon. I am very disappointed.
Elisa J.
purchased on 11/05/2024
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1/5
★☆☆☆☆
I didn't receive my parcel! When I contacted the company to inform them of this, I was held responsible for not having picked up my parcel, even though I had not received an e-mail to inform me that it had arrived. Nor did I receive a reminder e-mail, as is normal when a parcel is to be returned to the sender. I was asked for the details of my relay point for a second shipment, which arrived at the beginning of May. To date, still nothing! I sent an e-mail asking for a refund as I was not receiving my varnish. Again, I've had no reply. The first e-mail was sent at the beginning of April! I hope someone will take this message into account and get back to me. That would be the least they could do. Thank you
Jessica B.
purchased on 09/02/2024
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1/5
★☆☆☆☆
Ich habe die Bestellung nicht erhalten
Ienasescu P.
purchased on 10/05/2024
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1/5
★☆☆☆☆
Following a technical problem I have not received any feedback from the service department following the problem report.
Guillaume T.
purchased on 21/04/2024
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1/5
★☆☆☆☆
The product wasn't sealed properly so it arrived upside down, the nail polishes came out dry, I'm not satisfied at all.
Daiana Agustina F.
purchased on 07/04/2024
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1/5
★☆☆☆☆
Parcel delivered to another relay point 15 minutes drive from the one initially chosen, no further news from customer service regarding my request for compensation. It's a shame, because the products are fine, but that's not enough.
Delphine R.
purchased on 12/03/2024
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