/10
★★★★★
based on 9067 reviews published
★★★★★
based on 9067 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The machine does not dry at all the semi-permanent varnishes delivered with
Eloise
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Answer from Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
Cynthia
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Answer from Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
Site rather intuitive and easy to use
Leena
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Answer from Méanail Paris
Hello,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The clips to put on the fingers are of very poor quality very disappointed and the remover wipes remove absolutely nothing.
Sandra
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Answer from Méanail Paris
Dear Sandra,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The kit received is rather complete! However the top coat 2 in 1 base is of poor quality and everything comes off in a few days despite a preparation of the nails done correctly! I've already been forced to buy these two products in another brand too bad!
Caroline
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Answer from Méanail Paris
Dear Caroline,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Disappointed with the colors of the nail polish provided with the pack otherwise the rest very good.
Emilie
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Answer from Méanail Paris
Dear Emilie,Concerning the color, we are listening to you to understand what was not satisfactory for you.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Impossible to enter the gift code for the cuticle oil!
Marie Jose
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Answer from Méanail Paris
Dear Marie Jose,Can you send us an email mentioning the problem via our after-sales service?very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The reception of the order was quite long, but the products were well packaged. On the other hand, their products are average I think.
Isabelle
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Answer from Méanail Paris
Dear Isabelle,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The site is well done
Isabelle
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Answer from Méanail Paris
Dear Isabelle,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Fast delivery
Laurine
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Answer from Méanail Paris
Dear Laurine,Thank you for taking the time to share your experience with us. Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The site is correct
Sylvie
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Answer from Méanail Paris
Dear Sylvie,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
Romain
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Answer from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Order not received because "not in stock" so replaced but no commercial gesture
Do
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Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Didn't give me any info due to stock out and I didn't want another model.
Boulanger
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Answer from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
Sylvie
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Answer from Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Package arrived crushed and punctured. elements in a mess in the box.
Andrée
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Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Well average because damaged package. No solvent left in the bottle
Isabelle
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Answer from Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Well
Megane
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Answer from Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Sale of goods made in PCR is not indicated
Dumont
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3
/5
★★★☆☆
Tracking was never up to date
Virginie
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2
/5
★★☆☆☆
Does not last long
Janna
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Answer from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
Saly
Translated review
Answer from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Correct
Léa
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Answer from Méanail Paris
Dear Léa,Thank you for your comment.very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The delivery is fast, but the delivery service leaves something to be desired, the box was totally stuck in the mailbox
Céline
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3
/5
★★★☆☆
The color is beautiful but the nails do not last long, barely 5 days
Fanny
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3
/5
★★★☆☆
I am disappointed because the nails break 2 days after putting the nail polish permanently... The nail polish is not good quality
Gaelle
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Answer from Méanail Paris
Dear Gaëlle,We are sorry to hear that our products have disappointed you.There is no causal relationship between the quality of our nail polish and the fact that your nails have become brittle.Could you please give us more details on how you applied the nail polish and also how to remove it? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
3
/5
★★★☆☆
The order was correct but one product was not closed properly and spilled completely into the box, messing up the whole order.
Camille
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Answer from Méanail Paris
Dear Camille,We apologize for the delivery problem. Can you send us an email mentioning the problem with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The colors are really nice, but without a discount, it's still quite expensive. Moreover, some products don't keep their promises.
Pauline
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Answer from Méanail Paris
Dear Pauline, don't hesitate to share your best work with us on our social networks. We'll be waiting for you on @MeanailParis! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
I am disappointed with the colors. I took a white polish and a pastel purple love polish. Both colors are identical.
Laure
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Answer from Méanail Paris
Dear Laure,We are sorry to hear that the color of our nail polish disappointed you.the pictures 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each nail polish.can you send us an email mentioning the problem of the color with a picture of the two shades on your nails via our SAV? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Too long delays and too high prices
Sylvie
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Answer from Méanail Paris
Dear Sylvie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Ines - Méanail Paris