/10
★★★★★
based on 9067 reviews published
★★★★★
based on 9067 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Disappointed with the quality of the varnishes
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Answer from Méanail Paris
Dear Laetitia,We are sorry to hear that you were disappointed with our nail polishes. Can you give us more details about your comment? Is it a problem of durability, choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
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Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
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Answer from Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Professional website but I lacked advice on how to use the products I ordered. For example: at the beginning I didn't know that I needed to clean my nails right after I polished them to remove the grease film.
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Dear Sandra, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
I received the order quite quickly, but the timer button on the uv lamp does not work... not very serious in itself, but I have to set a timer each time and turn it off/on each time... otherwise good quality products!
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Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem with the lamp via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Semi-permanent nail polish does not last more than 4 days, very disappointed
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Answer from Méanail Paris
Dear Valerie,We would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
The site is very fluid but the characteristics of the products are not or hardly developed
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Answer from Méanail Paris
Dear Ludivine,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Varnish that does not last more than 3 days despite following the advice to the letter for a successful manicure ... extremely disappointed with the product
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Answer from Méanail Paris
Dear Cassilde, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have greasy nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you! Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
My order was cancelled without any justification
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Answer from Méanail Paris
Dear Laura,We apologize for the problem with the preparation of your order, which had to be cancelled because the Summer Vibe box was out of stock. We have therefore proceeded to refund your order. Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Good site
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Dear Marina,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Hello, the kit is very good. However, the lamp I received does not work on the 120 seconds mode (it simply does not light up)...
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Dear Salomé,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
The order arrived within the time limit and the alarm did not work well Liverni do not hold
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Dear Romane,Can you send us an email mentioning the problem with the lamp via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Concerning the hold of the varnish, we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, that's why we are waiting for your feedback with impatience.very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
The led lamp does not dry very well
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Answer from Méanail Paris
Dear Claire,As for the drying of semi-permanent nail polish, did you degrease the last layer (the layer of Top Coat) with a Cleaner? The Cleaner allows you to remove the small oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Very nice site, simple with very interesting products but huge differences between the color on the screen and the real rendering for the varnishes.
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Answer from Méanail Paris
Dear Veronique,We thank you for your purchase and are happy that you are satisfied with our website.we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
Satisfied with the delivery
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Answer from Méanail Paris
Dear Brigitte,We do everything we can day after day to ensure that our clients have a great experience. Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Good site but very disappointed with my purchase
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Answer from Méanail Paris
Dear Soukeina,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Good site. The after sales service is very fast. However, the machines used do not work with timer. At least for the two UNIC machines that I received. Otherwise I only took a varnish so no opinion on them for the moment
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Dear Marion,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
The price of the products is interesting and the shipping is fast and careful. On the other hand, the quality of the varnish is average and it is difficult to remove despite the use of the solvent sold by meanail.
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Answer from Méanail Paris
Dear Amélie,Concerning the Remover, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal application of the semi-permanent varnish and smoothly, it is essential to respect the recommended techniques.Very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
Bopuchon malm closed
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3
/5
★★★☆☆
Easy to use site, good customer service, shame the products are not up to par.
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Answer from Méanail Paris
Hello,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
I am still waiting for my order, I just find the delay long enough?
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Answer from Méanail Paris
Dear Julie,Concerning our current delivery times, the order is prepared and shipped within 48 hours. If you have any problem with your order, our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by email. We look forward to hearing from you. Very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
The contact by email is reactive, but I still do not have the totality of my orderVery disappointed, I was obliged to relaunch the site because I had received only the UV device, but in spite of that I received elements of my order but still not the totality.I chose your site thinking that it was reliable, I was mistaken, I would have had to order on a site or the products were less expensive, I would have surely received my order entirely because in view of the price it is really exaggerated
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Answer from Méanail Paris
Dear Valerie, We can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
Delivered fairly quickly. However I am disappointed because the varnishes do not last more than 4 days against 15 minimum for others.
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Answer from Méanail Paris
Dear Emma,We are surprised by your comment because we have many positive feedbacks about our varnishes and their outfits from our customers.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
Bad quality of the varnish it does not last more than 4 days. However I followed everything to the letter. And the lamp does not want to stop after 120 seconds
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Answer from Méanail Paris
Dear Noémie,For a semi-permanent nail polish to last long, you have to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because it allows the whole thing to be welded together without your nail polish drying out after a few days.about the lamp, we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Ines - Méanail Paris
2
/5
★★☆☆☆
The products are so bad
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Answer from Méanail Paris
Dear Alexandra,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
The Primer sent after the breakups is an extremely strong smelling product and I had to wash my hands to remove it because it burned so much
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Answer from Méanail Paris
Dear Marie-Emilie,We are sorry to hear that our semi-permanent nail polishes are registered on the European cosmetics portal and comply with the strictest European standards. Nevertheless, you are probably allergic to one of the components as it can be the case with other products in contact with your skin.do not hesitate to come back to us if you have any other questions about our nail polishes.very nice day,Inès - Méanail Paris
2
/5
★★☆☆☆
The delivery time is correct but the uv device is disappointing and the timer doesn't work anymore after just one use...
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Answer from Méanail Paris
Dear Aurélie,All our lamps are checked twice before shipment by our logistic department and guaranteed for 2 years.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
3
/5
★★★☆☆
Used to the peeloff I wanted to test the classic semi-permanent to last longer but very disappointed with the cleaner that matter.
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Answer from Méanail Paris
Dear Agnes,Concerning the Cleaner, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3
/5
★★★☆☆
A little disappointed. Not because of the extended delay during the COVID19 but because the preparation of my order was done in 2 times. I ordered the beginner UV kit and varnishes, only the varnishes arrived because during the preparation of the order they had to be replaced.
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3
/5
★★★☆☆
The colors are pretty, the UV lamp is very good but the quality of the nail polish is average, they come off, so in the end the nail polish lasts a week. Moreover, you have to apply 3 coats of nail polish so that it is opaque on the nail... so I am still a little disappointed...
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Answer from Méanail Paris
Dear Pauline,Thank you for your comment.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential to have a professional result.moreover, before using our varnishes, you have to shake the bottle well to mix the pigments and to find a nice opacity. The number of coats depends on the result that each of us wants to have. Some people prefer three coats for a more intense and defined color and others prefer only one coat. Our priority is the satisfaction of our customers, that's why we are looking forward to your feedback.very nice day,Inès - Méanail Paris