/10
★★★★★
based on 8269 published reviews
★★★★★
based on 8269 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I still haven't received my order almost 1 month later! And I haven't heard back from you.
Celine O.
purchased on 15/12/2023
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1/5
★☆☆☆☆
Negative experience with shipping! I entered express delivery at a shipping point and the package arrived after 1 month almost. I don't think I will order from this site again.
Irene V.
purchased on 15/12/2023
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1/5
★☆☆☆☆
The lamp does not work. I am still waiting for a response to make the change.
Maria Del Carmen C.
purchased on 17/12/2023
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1/5
★☆☆☆☆
The uv lamp didn't work on receipt, I was promised a replacement, but to date I haven't received one.... The whole kit I bought is unusable, very disappointed by this purchase.
Sylvie L.
purchased on 14/12/2023
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1/5
★☆☆☆☆
Very unserious site. Not at all commercial and knew to solve the problems of the absent subscriber.
Benjamin C.
purchased on 10/12/2023
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1/5
★☆☆☆☆
Package not received, said lost, customer service offered to send it back to me but in doubt that it would reach me I preferred to get a refund, but the latter does not correspond to the amount of my order either (order refunded, but my complete kit semi-permanent was not) therefore order refunded a 1/4. I'm really disappointed
Sabrina M.
purchased on 10/12/2023
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1/5
★☆☆☆☆
Offered as a Christmas gift today andThe lamp does not work!!!
Vanessa S.
purchased on 28/11/2023
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1/5
★☆☆☆☆
Varnishes that do not catalyse well at all I do not recommend this range
Mathilde S.
purchased on 02/12/2023
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1/5
★☆☆☆☆
It's been several times that I've contacted customer service regarding the non-receipt of this parcel. I wanted to give my daughter a great present, but to no avail. An inquiry was made with the carrier who closed the file that I sent to you by the way, and since then nothing... no one informs me of the progress of my case. I'm really disappointed, mainly because my daughter won't be getting her semi-permanent as planned, and I ordered well in advance so as not to have any problems. Too bad, I'm waiting for my refund and for someone to get back to me Frédérique Weingaertner
Frédérique W.
purchased on 27/11/2023
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1/5
★☆☆☆☆
Super
Nadine M.
purchased on 24/11/2023
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1/5
★☆☆☆☆
I haven't received my order in full, and after two messages to the service department, I still haven't received a reply or a solution... With Christmas only a week away, the gift for my daughter is incomplete and therefore spoiled, I'm very disappointed!
Serge L.
purchased on 25/11/2023
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1/5
★☆☆☆☆
The files were in poor condition (split).
Grall J.
purchased on 24/11/2023
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1/5
★☆☆☆☆
I did not receive the package after 1 month and after reminders
Chiara B.
purchased on 24/11/2023
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1/5
★☆☆☆☆
The product was sticky personally it did not want to catalyze I did not like it at all
Emilie C.
purchased on 11/11/2023
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1/5
★☆☆☆☆
No after-sales service! Unfortunately, for after-sales service to work, we have to send a parcel back at our own expense. From France to Belgium, we're looking at shipping costs of over 15 euros. That quickly cools things down...
Chloé R.
purchased on 06/11/2023
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1/5
★☆☆☆☆
Disappointing quality
Sabine R.
purchased on 07/11/2023
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1/5
★☆☆☆☆
Lamp does not light
Fhalon Q.
purchased on 02/11/2023
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1/5
★☆☆☆☆
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
Bodin V.
purchased on 01/11/2023
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1/5
★☆☆☆☆
I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.
Patricia T.
purchased on 26/10/2023
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1/5
★☆☆☆☆
Not satisfied with the product ordered
Aurélie M.
purchased on 19/10/2023
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1/5
★☆☆☆☆
The order did not arrive. I don't know where it is and I can't find a way to get it back.
Maria Dolores P.
purchased on 17/10/2023
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1/5
★☆☆☆☆
Package never arrived non-refunded
Claudia P.
purchased on 17/10/2023
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1/5
★☆☆☆☆
The colors of the varnishes do not correspond at all to those displayed on the site.
Orianne M.
purchased on 17/10/2023
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1/5
★☆☆☆☆
Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend
Marie U.
purchased on 16/10/2023
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1/5
★☆☆☆☆
Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.
Michael M.
purchased on 15/10/2023
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1/5
★☆☆☆☆
Semi-permanent does not last
Federico P.
purchased on 12/10/2023
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1/5
★☆☆☆☆
The machine doesn't work...
Maélie Z.
purchased on 11/10/2023
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1/5
★☆☆☆☆
The oven is no good the products I used them do not dry disappointed
Giovanna R.
purchased on 30/08/2023
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1/5
★☆☆☆☆
Products whose description did not correspond to what was advertised. These were Peel off nail polishes that were supposed to be removed without acetone, simply by soaking the nails in hot water for a few minutes. Nothing came off. I had to grate my nails... Very disappointed.
Caroline G.
purchased on 06/10/2023
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1/5
★☆☆☆☆
Delivery time was super fast but unfortunately the nail polish doesn't stay on for more than a day and falls right off. Too bad!
Laura W.
purchased on 30/09/2023
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1/5
★☆☆☆☆
3rd use of the UV lamp and it snaps right in the middle of my manicure. I'm extremely disappointed. I'm going to contact the after-sales service in the hope that they'll make a gesture.
Delphine P.
purchased on 17/09/2023
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1/5
★☆☆☆☆
Very poor product hold, despite several attempts the varnish flakes and peels off in 3-4 days. A pity because the kit is very complete and the varnish colors are very beautiful.
Stéphanie C.
purchased on 29/09/2023
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1/5
★☆☆☆☆
This is the 1st time I've ordered and unfortunately I never received my parcel. Good reactivity from SAP, waiting for the return.
Priscillia C.
purchased on 24/09/2023
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Answer from
Méanail Paris
Guten Tag,
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
1/5
★☆☆☆☆
The stove does not catalyze and the glaze is very firm, not slipping.
Livia F.
purchased on 03/09/2023
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1/5
★☆☆☆☆
I never received the package due to a zip code error and have not received a refund or solution.
Luisa R.
purchased on 05/09/2023
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1/5
★☆☆☆☆
The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home
Rita M.
purchased on 17/09/2023
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1/5
★☆☆☆☆
I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!
Joelle T.
purchased on 12/09/2023
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1/5
★☆☆☆☆
Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed
Amelie C.
purchased on 11/09/2023
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1/5
★☆☆☆☆
Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.
Barbara V.
purchased on 05/09/2023
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1/5
★☆☆☆☆
The order was neatly in the box and I am very satisfied with the priduct.
Gema V.
purchased on 01/09/2023
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1/5
★☆☆☆☆
The package I received was missing items that were supposed to be included in the description.
Roberta T.
purchased on 31/08/2023
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1/5
★☆☆☆☆
Unsatisfactory customer service
Agnes B.
purchased on 30/08/2023
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1/5
★☆☆☆☆
Disappointed by the hold of the varnish. It only lasts a week.
Angelique D.
purchased on 26/08/2023
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1/5
★☆☆☆☆
Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.
Fiorenza B.
purchased on 27/08/2023
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1/5
★☆☆☆☆
I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .
Virginie S.
purchased on 21/08/2023
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1/5
★☆☆☆☆
Very disappointed with the color I don't like it at all
Camille L.
purchased on 19/08/2023
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1/5
★☆☆☆☆
Item not as described. Nothing miraculous . The item is no more effective than acetone. Very disappointed...
Manon V.
purchased on 17/08/2023
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1/5
★☆☆☆☆
Poor quality products
Laury G.
purchased on 17/08/2023
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1/5
★☆☆☆☆
Tempered parcel and low-quality varnish
Sabrina A.
purchased on 15/08/2023
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1/5
★☆☆☆☆
Despite two attempts to follow the break to the letter, the varnish lasts two days... I don't recommend it.
Pluys N.
purchased on 10/08/2023
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1/5
★☆☆☆☆
The delivery company is completely useless, not even able to bring the parcel to the desired location even though I paid more than 5€ for this service. It's your service provider, so your mistake.
Lucas T.
purchased on 03/08/2023
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1/5
★☆☆☆☆
They gave me the bottle of poligel pacio liquid, and they promised to send me another one, I am still waiting to work with the product.
Khenatha Z.
purchased on 04/08/2023
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1/5
★☆☆☆☆
Pretty packaging, but that's about it! Very difficult to apply, the lamp hurts the nails, the hold doesn't last long and the application is catastrophic!
Carine M.
purchased on 13/06/2023
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1/5
★☆☆☆☆
Never received any goods
Carmen M.
purchased on 31/07/2023
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1/5
★☆☆☆☆
Varnish does not hold when applied, blisters as soon as it is put under the lamp. Product unusable
Laureen F.
purchased on 01/08/2023
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1/5
★☆☆☆☆
There's no explanation of how to apply the treatment and varnish from a to z. Very disappointed Then the varnishes are very dry old or poor quality.
Renaud L.
purchased on 30/07/2023
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1/5
★☆☆☆☆
The package arrived after the deadline and the package was missing the promo I had entered (which included a free set of nail polishes). Not very serious. Rather not recognize the promo code on order confirmation. One of the reasons I chose meanail was also that!
Serena B.
purchased on 29/07/2023
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1/5
★☆☆☆☆
No, I never received my order and I'm still waiting for my refund.
Isabelle M.
purchased on 27/07/2023
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1/5
★☆☆☆☆
To remove nail polish the nail clamps do not hold, the primer, base coat and top coat products do not dry, with the lamp, glue, disappointed for the 3 bottles.
Thérèse C.
purchased on 11/07/2023
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1/5
★☆☆☆☆
Given the brand reviews I've read, I think the products are of good quality. However, I had a major allergy to semi-permanent nail polish.
Léane B.
purchased on 19/07/2023
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