/10
★★★★★
based on 9067 reviews published
★★★★★
based on 9067 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I didn't receive my parcel! When I contacted the company to inform them of this, I was held responsible for not having picked up my parcel, even though I had not received an e-mail to inform me that it had arrived. Nor did I receive a reminder e-mail, as is normal when a parcel is to be returned to the sender. I was asked for the details of my relay point for a second shipment, which arrived at the beginning of May. To date, still nothing! I sent an e-mail asking for a refund as I was not receiving my varnish. Again, I've had no reply. The first e-mail was sent at the beginning of April! I hope someone will take this message into account and get back to me. That would be the least they could do. Thank you
Jessica B.
purchased on 09/02/2024
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1
/5
★☆☆☆☆
Ich habe die Bestellung nicht erhalten
Ienasescu P.
purchased on 10/05/2024
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1
/5
★☆☆☆☆
Following a technical problem I have not received any feedback from the service department following the problem report.
Guillaume T.
purchased on 21/04/2024
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1
/5
★☆☆☆☆
The product wasn't sealed properly so it arrived upside down, the nail polishes came out dry, I'm not satisfied at all.
Daiana Agustina F.
purchased on 07/04/2024
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1
/5
★☆☆☆☆
Parcel delivered to another relay point 15 minutes drive from the one initially chosen, no further news from customer service regarding my request for compensation. It's a shame, because the products are fine, but that's not enough.
Delphine R.
purchased on 12/03/2024
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1
/5
★☆☆☆☆
Faulty equipment and still in to speak with customer service....
Magali D.
purchased on 22/03/2024
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1
/5
★☆☆☆☆
The package has been on the road for about 2 weeks ?
Tim G.
purchased on 20/03/2024
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1
/5
★☆☆☆☆
So far I am very happy with the products I have received.
M. Angeles R.
purchased on 13/03/2024
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1
/5
★☆☆☆☆
In my opinion it is not worth buying it, the enamel falls off after two days and does not last at all.
Laura C.
purchased on 27/02/2024
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1
/5
★☆☆☆☆
Scarce products. Semipermanent lasts about a week.
Sara B.
purchased on 10/01/2024
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1
/5
★☆☆☆☆
Semi-permanent varnishes don't last very long, after 3 days they crumble and peel off, so I'm really disappointed with the order I placed with you.
Fanny B.
purchased on 14/02/2024
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1
/5
★☆☆☆☆
Varnish peels off on the first stroke
Michele L.
purchased on 10/02/2024
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1
/5
★☆☆☆☆
It's verry good...verry ,verry good !!!
Anisoara S.
purchased on 08/02/2024
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1
/5
★☆☆☆☆
I've had no problems whatsoever.
Cécile B.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Very bad. They do not last at all, in two days they are already flaky, they last less than a conventional enamel. Very bad purchase, not recommended at all.
Rocío C.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Very disappointed with the top coat which does not fulfill its function at all. Once applied and lamp times respected, the top coat comes off. Test done on several people and always the same result. The same goes for the cleaner, which leaves a grainy, dull veil on the nail at the end of the application. I was able to buy the products from a competitor. As for the cotton pads, they fluff up the nail. Very very disappointed. Satisfied only with the lamp.
Elodie W.
purchased on 05/02/2024
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1
/5
★☆☆☆☆
Unfortunately, none of the colors I ordered matched the colors and descriptions shown on the website. I bought a coral and an orangey shade of red. Instead, I received two neon-colored, rather bluish reds. -A great, great pity.
Amrei V.
purchased on 03/02/2024
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1
/5
★☆☆☆☆
I did not receive my order. So disappointed.
Sophie G.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
I have received nail polish with solid scratches on the inside of the paint. It looks like they are bad! I will not buy again.
Rosa A.
purchased on 27/01/2024
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1
/5
★☆☆☆☆
I never received my parcel
Pauline J.
purchased on 31/01/2024
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1
/5
★☆☆☆☆
After a first application of semi-permanent, all my nails broke.
Lamia M.
purchased on 30/01/2024
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1
/5
★☆☆☆☆
Products very very well packaged. Fast delivery. Quality products
Anais C.
purchased on 29/01/2024
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1
/5
★☆☆☆☆
Very disappointed with the product. Causes skin allergies for at least 1 week after application, when in contact with parts of the neck and face. I do not recommend this product.
Géraldine M.
purchased on 21/01/2024
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1
/5
★☆☆☆☆
I'm very disappointed with my purchase 🙁 1- I bought a beginner pack, there are no instructions included. 2 - the quality of the varnishes is mediocre, they started to flake after 3 days. 3 - video on their website misleading regarding application times and remover! On the video, the varnish seems to come off very, very easily, but it doesn't!!! In order to have a longer-lasting varnish (which still flaked after 5 days, but it's better than 3), I doubled the application times they indicated. Finally, in order to remove the varnish, you not only have to file your nails beforehand, then double or even triple the application time indicated, then scrape with a tool not supplied. In short, I absolutely do not recommend this brand!
Laura C.
purchased on 23/01/2024
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1
/5
★☆☆☆☆
The nail polishes are very thick and take too long to dry (about 2 hours) for UV/LED.
Marta L.
purchased on 22/01/2024
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1
/5
★☆☆☆☆
Quality products. Excellent service.
Stephanie P.
purchased on 21/01/2024
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1
/5
★☆☆☆☆
My fingers hurt from the very first use
Samia N.
purchased on 21/01/2024
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1
/5
★☆☆☆☆
Unfortunately, the paint only lasts a few days, despite proper application
Suzana B.
purchased on 19/01/2024
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1
/5
★☆☆☆☆
Semi-permanent varnish lasts less than a week. What's more, you have to spend more than 3 minutes under the lamp for it to dry, which takes a very long time each time.
Lou C.
purchased on 20/01/2024
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1
/5
★☆☆☆☆
Unclear instructions on the site about returns. I had to make one but never received a refund. I will never repurchase from them again.
Aurora A.
purchased on 18/01/2024
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