/10
★★★★★
based on 9067 reviews published
★★★★★
based on 9067 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
Bodin V.
purchased on 01/11/2023
Translated review
1
/5
★☆☆☆☆
I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.
Patricia T.
purchased on 26/10/2023
Translated review
1
/5
★☆☆☆☆
Not satisfied with the product ordered
Aurélie M.
purchased on 19/10/2023
Translated review
1
/5
★☆☆☆☆
The order did not arrive. I don't know where it is and I can't find a way to get it back.
Maria Dolores P.
purchased on 17/10/2023
Translated review
1
/5
★☆☆☆☆
Package never arrived non-refunded
Claudia P.
purchased on 17/10/2023
Translated review
1
/5
★☆☆☆☆
The colors of the varnishes do not correspond at all to those displayed on the site.
Orianne M.
purchased on 17/10/2023
Translated review
1
/5
★☆☆☆☆
Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend
Marie U.
purchased on 16/10/2023
Translated review
1
/5
★☆☆☆☆
Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.
Michael M.
purchased on 15/10/2023
Translated review
1
/5
★☆☆☆☆
Semi-permanent does not last
Federico P.
purchased on 12/10/2023
Translated review
1
/5
★☆☆☆☆
The machine doesn't work...
Maélie Z.
purchased on 11/10/2023
Translated review
1
/5
★☆☆☆☆
The oven is no good the products I used them do not dry disappointed
Giovanna R.
purchased on 30/08/2023
Translated review
1
/5
★☆☆☆☆
Products whose description did not correspond to what was advertised. These were Peel off nail polishes that were supposed to be removed without acetone, simply by soaking the nails in hot water for a few minutes. Nothing came off. I had to grate my nails... Very disappointed.
Caroline G.
purchased on 06/10/2023
Translated review
1
/5
★☆☆☆☆
Delivery time was super fast but unfortunately the nail polish doesn't stay on for more than a day and falls right off. Too bad!
Laura W.
purchased on 30/09/2023
Translated review
1
/5
★☆☆☆☆
3rd use of the UV lamp and it snaps right in the middle of my manicure. I'm extremely disappointed. I'm going to contact the after-sales service in the hope that they'll make a gesture.
Delphine P.
purchased on 17/09/2023
Translated review
1
/5
★☆☆☆☆
Very poor product hold, despite several attempts the varnish flakes and peels off in 3-4 days. A pity because the kit is very complete and the varnish colors are very beautiful.
Stéphanie C.
purchased on 29/09/2023
Translated review
1
/5
★☆☆☆☆
This is the 1st time I've ordered and unfortunately I never received my parcel. Good reactivity from SAP, waiting for the return.
Priscillia C.
purchased on 24/09/2023
Translated review
Answer from Méanail Paris
Guten Tag,
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
1
/5
★☆☆☆☆
The stove does not catalyze and the glaze is very firm, not slipping.
Livia F.
purchased on 03/09/2023
Translated review
1
/5
★☆☆☆☆
I never received the package due to a zip code error and have not received a refund or solution.
Luisa R.
purchased on 05/09/2023
Translated review
1
/5
★☆☆☆☆
The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home
Rita M.
purchased on 17/09/2023
Translated review
1
/5
★☆☆☆☆
I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!
Joelle T.
purchased on 12/09/2023
Translated review
1
/5
★☆☆☆☆
Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed
Amelie C.
purchased on 11/09/2023
Translated review
1
/5
★☆☆☆☆
Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.
Barbara V.
purchased on 05/09/2023
Translated review
1
/5
★☆☆☆☆
The order was neatly in the box and I am very satisfied with the priduct.
Gema V.
purchased on 01/09/2023
Translated review
1
/5
★☆☆☆☆
The package I received was missing items that were supposed to be included in the description.
Roberta T.
purchased on 31/08/2023
Translated review
1
/5
★☆☆☆☆
Unsatisfactory customer service
Agnes B.
purchased on 30/08/2023
Translated review
1
/5
★☆☆☆☆
Disappointed by the hold of the varnish. It only lasts a week.
Angelique D.
purchased on 26/08/2023
Translated review
1
/5
★☆☆☆☆
Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.
Fiorenza B.
purchased on 27/08/2023
Translated review
1
/5
★☆☆☆☆
I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .
Virginie S.
purchased on 21/08/2023
Translated review
1
/5
★☆☆☆☆
Very disappointed with the color I don't like it at all
Camille L.
purchased on 19/08/2023
Translated review
1
/5
★☆☆☆☆
Item not as described. Nothing miraculous . The item is no more effective than acetone. Very disappointed...
Manon V.
purchased on 17/08/2023
Translated review