/10
★★★★★
based on 501 published reviews
★★★★★
based on 501 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I can say no more: it was a gift and I'm told it arrived safely and was much appreciated.
Max P.
purchased on 19/08/2024
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3/5
★★★☆☆
Good products but too much plastic packaging.
Joffrey H.
purchased on 16/06/2024
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Answer from
Nishikidôri
Hello Joffrey,
We understand your concern about the use of plastic for packaging. Unfortunately, we are obliged to use this type of packaging to guarantee the protection and integrity of our products during transport. We are constantly exploring alternatives to this plastic.
Thank you for your understanding and continued support.
Yours sincerely
The Nishikidôri team
We understand your concern about the use of plastic for packaging. Unfortunately, we are obliged to use this type of packaging to guarantee the protection and integrity of our products during transport. We are constantly exploring alternatives to this plastic.
Thank you for your understanding and continued support.
Yours sincerely
The Nishikidôri team
2/5
★★☆☆☆
Thank you for the care taken with the packaging! less tape and it would be perfect. however, apart from the fact that the parcel sent by chronopost arrived 24 hours late, it was delivered in a consigne pickup (i hadn't asked for this), so there was no delivery note or carrier to open the parcel in front of and report any problems with the merchandise. in these circumstances, how do you proceed in the event of a problem? in addition, the suribachi has an aesthetic defect - a scratch on the grooves. this is surprising for a japanese product on sale.
Anne W.
purchased on 17/05/2024
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3/5
★★★☆☆
Items: perfect Communication: 0 I have sent two e-mails asking for changes in the invoice and I have not received a reply.
Rafael R.
purchased on 01/04/2024
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Answer from
Nishikidôri
Hello Rafael,
We are sorry to hear that you have been having trouble reaching our customer service, did you write to us at the following address: [email protected]?
Please do not hesitate to contact us again to solve the problem.
Best regards,
The Nishikidôri team.
We are sorry to hear that you have been having trouble reaching our customer service, did you write to us at the following address: [email protected]?
Please do not hesitate to contact us again to solve the problem.
Best regards,
The Nishikidôri team.
3/5
★★★☆☆
#good but expensive for the price/quality ratio
Philippe P.
purchased on 01/02/2024
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Answer from
Nishikidôri
Hello Philippe,
Thank you for your feedback. Our products are rare, of high quality, strictly handcrafted and complicated to import from Japan. These factors explain the (relative) high price of our products.
See you soon at Nishikidôri!
Thank you for your feedback. Our products are rare, of high quality, strictly handcrafted and complicated to import from Japan. These factors explain the (relative) high price of our products.
See you soon at Nishikidôri!
3/5
★★★☆☆
Good products and even with time
Madjid B.
purchased on 11/01/2024
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3/5
★★★☆☆
I had an issue with the order, I wrote twice to the site but they never replied. I would not buy here again.
Alvise C.
purchased on 05/01/2024
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3/5
★★★☆☆
Good products but no commercial sense and never replies to messages! If you have a problem, you stay with your problem and if you have a question, you never get the answer. It's a real shame.
Acheteur Vérifié
purchased on 08/02/2022
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