/10
★★★★★
based on 537 reviews published
★★★★★
based on 537 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Smaller than I'd imagined for the price, and delivered straight from the box without a storage box, which could be used as a gift, perhaps with a user manual, even if the aim is to discover the logic yourself.
Charlotte L.
purchased on 18/12/2024
Translated review
2
/5
★★☆☆☆
The pieces of the puzzle are far too fragile to break, despite all our delicacy !!!!
Myriam P.
purchased on 11/01/2023
Translated review
Answer from NKD Puzzle
Hello,
Don't hesitate to contact our service department, they can send you spare parts free of charge.
You can reach them at [email protected].
Wishing you a pleasant day.
Don't hesitate to contact our service department, they can send you spare parts free of charge.
You can reach them at [email protected].
Wishing you a pleasant day.
2
/5
★★☆☆☆
Very expensive for the little game I received. It's a pity because the concept is nice but I don't see myself telling my friends about it given the price.
Thomas B.
purchased on 11/01/2023
Translated review
Answer from NKD Puzzle
Hello,
Thank you for your feedback.
Our assembled products are assembled in our workshop in Lodève.
All our products are also available in kit form, which makes them more affordable.
Have a nice day.
Thank you for your feedback.
Our assembled products are assembled in our workshop in Lodève.
All our products are also available in kit form, which makes them more affordable.
Have a nice day.
3
/5
★★★☆☆
Nice but my father-in-law prefers other brands. Better finish, he says.
Marie V.
purchased on 11/01/2023
Translated review
Answer from NKD Puzzle
Thank you for your feedback.
Have a nice day.
Have a nice day.
3
/5
★★★☆☆
Fast service, the package was in order. However, I have the same problem with all my orders. Please find a delivery service that includes customs clearance, they add $18-25 per order for customs processing plus taxes.
Sebastien R.
purchased on 21/10/2022
Translated review
Answer from NKD Puzzle
Hello,
We apologize for the inconvenience concerning customs duties, but since we ship abroad, we can't do otherwise... We already offer free shipping on orders over €50, so we can't take on the additional cost of customs clearance for our customers.
We apologize for this.
Wishing you a nice day.
Marjorie NKD PUZZLE SAV
We apologize for the inconvenience concerning customs duties, but since we ship abroad, we can't do otherwise... We already offer free shipping on orders over €50, so we can't take on the additional cost of customs clearance for our customers.
We apologize for this.
Wishing you a nice day.
Marjorie NKD PUZZLE SAV
3
/5
★★★☆☆
Good product, but when I opened the parcel on the day I received it, I noticed that on one side of the plates 6 to 12, the wood looks as if it's been dampened (black spots can be seen (especially on plate 11)): I hope these spots won't be visible during assembly. Otherwise, the product is very well packaged.
Fabien M.
purchased on 23/08/2021
Translated review
Answer from NKD Puzzle
Hello,
Thank you for your comments, which help us to improve even further.
Our wooden plates are checked 4 times by the human eye, we try to be as vigilant as possible. If you wish, you can send us photos of your stained plates so that we can send you the corresponding plates via our after-sales service.
Wishing you a good day.
Marjorie
NKD PUZZLE SAV
Thank you for your comments, which help us to improve even further.
Our wooden plates are checked 4 times by the human eye, we try to be as vigilant as possible. If you wish, you can send us photos of your stained plates so that we can send you the corresponding plates via our after-sales service.
Wishing you a good day.
Marjorie
NKD PUZZLE SAV
3
/5
★★★☆☆
Very attractive but doesn't work properly
Arthur R.
purchased on 16/04/2022
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Answer from NKD Puzzle
Hello, thank you for your feedback, don't hesitate to contact us so we can help you get it working!
By e-mail :[email protected]
By phone : 09 50 55 61 24
By e-mail :[email protected]
By phone : 09 50 55 61 24
2
/5
★★☆☆☆
Original but fragile ... The product broke during assembly
Martin D.
purchased on 29/11/2021
Translated review
Answer from NKD Puzzle
Thank you for your feedback. We are sorry to hear that you were unable to complete your kit.
Please do not hesitate to contact us by e-mail if you need any assistance.
Good day, the NKD team.
Please do not hesitate to contact us by e-mail if you need any assistance.
Good day, the NKD team.
2
/5
★★☆☆☆
I don't know yet, it's a gift, but the packaging looks very cool.
Céline G.
purchased on 26/10/2021
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Answer from NKD Puzzle
Hello, why did you only give it 2 stars?
I have no doubt that the gift will please.
Have a nice day.
Julien
I have no doubt that the gift will please.
Have a nice day.
Julien
3
/5
★★★☆☆
Very well made, but the box opens very quickly and I think the price is high.
Jessy C.
purchased on 28/04/2021
Translated review
2
/5
★★☆☆☆
My opinion doesn't really matter to you because I've already replied to a message, but you haven't replied back.
Mathieu P.
Translated review
Answer from NKD Puzzle
Hello Mathieu, thank you for your message.
The Minipunk is indeed very simple to solve, it's perhaps more of a piggy bank than a real headache, it was originally only intended to be sold as a kit to build yourself, we had a lot of demand for having already assembled it which led us to offer it as well. All our products are designed and manufactured in Lodève using French raw materials available as close to home as possible.
This ethical approach does not allow us to offer products at the same price as the other boxes you may have solved. It's a choice, and the difference in price is due solely to the cost of French labor and materials.
Yours sincerely.
Julien
The Minipunk is indeed very simple to solve, it's perhaps more of a piggy bank than a real headache, it was originally only intended to be sold as a kit to build yourself, we had a lot of demand for having already assembled it which led us to offer it as well. All our products are designed and manufactured in Lodève using French raw materials available as close to home as possible.
This ethical approach does not allow us to offer products at the same price as the other boxes you may have solved. It's a choice, and the difference in price is due solely to the cost of French labor and materials.
Yours sincerely.
Julien
2
/5
★★☆☆☆
Puzzle to simple to solve. Same mechanism on all four sides
Michael B.
Translated review
Answer from NKD Puzzle
Indeed, the Silver city is the simplest of our Puzzle Boxes to solve, it is only an appetizer, the Architecto will give you many more challenges!
https://nkd-puzzle.com/fr/diy-puzzle-box/60-puzzle-box-architecto-en-kit-.html
https://nkd-puzzle.com/fr/diy-puzzle-box/60-puzzle-box-architecto-en-kit-.html
3
/5
★★★☆☆
I think that your products are well designed and well made. I have no quality concerns with what I'd received. Only reason it's not 4 or 5 stars is pricing. I understand that your designs are proprietary and take talent and time - however there are sometimes similar products available cheaper.
Francis P.
purchased on 07/05/2020
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Answer from NKD Puzzle
Thank you for your feedback and the trust you have placed in us.
The price of our products is justified for several reasons: French production, compostable materials, design time...
The price of our products is justified for several reasons: French production, compostable materials, design time...