9.6/10
★★★★★
based on 2190 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
3 weeks after ordering, with no news or delay, I called and was told that the company had been in existence for over 15 years that the order was in progress and... no delay Delivered 4 days later with a satisfactory, compliant product.
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Thierry C.
purchased on 18/09/2024
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3 /5
★★★☆☆
Delivery a little slow
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Monique R.
purchased on 31/01/2024
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Answer from Peau De Vache
Hello, ma'am,

Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,

Nicolas JEAN
2 /5
★★☆☆☆
Excellent product, fast and efficient transaction and delivery!
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Nicolas F.
purchased on 05/12/2023
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3 /5
★★★☆☆
The first shipment did not correspond to the item ordered, but you were quick to make the necessary arrangements. Thank you
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Cyril D.
purchased on 09/12/2023
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2 /5
★★☆☆☆
Pass
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Claude L.
purchased on 27/11/2023
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2 /5
★★☆☆☆
I ordered two sheepskin rugs - one was delivered. I made a claim and the second one was sent - but it's a different size. I had to send it back and now I'm waiting for the replacement...the quality is very good but there are service problems - this time.
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Josephine C.
purchased on 05/06/2023
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2 /5
★★☆☆☆
You can't tell on skins. It is necessary to wait several months before seeing if the quality is good. For the moment : ok
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Bruno C.
purchased on 12/12/2022
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3 /5
★★★☆☆
Fast delivery but product not as expected: hair too long and small smell. The return (free) was without problem
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Michael P.
purchased on 16/12/2022
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3 /5
★★★☆☆
Well done site, but the coordination between the accounting department and the sales department is insufficient. Correct delivery, product conforms to the description.
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Claire G.
purchased on 05/12/2022
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3 /5
★★★☆☆
Product received quickly and conforms to the request for the size but I find it a little yellow, I would have liked it to be white
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Christine P.
purchased on 27/11/2022
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2 /5
★★☆☆☆
Not very serious Delays much too long And expensive for what it is
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Yannick D.
purchased on 26/05/2022
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Answer from Peau De Vache
Hello Sir, you ordered products in the Outlet section with a more than substantial discount so you can't say that our products are expensive, especially since the quality is there, and you know it otherwise it seems to me that you would have sent the products back.
You also ordered a product that was not in stock and that we had to put in production; indeed the delay was longer than expected especially because of the summer period and we apologize for that.
And finally, you contacted us to explain that the pouf you wanted was square when it only exists in diameter 45 or 70 cm, so round.
I think that we have nothing to reproach us as for your order if it is not the delay of delivery of the pouf.
Sincerely,
Nicolas JEAN
2 /5
★★☆☆☆
Delivery time a little long!
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Serge N.
purchased on 07/07/2022
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2 /5
★★☆☆☆
Hello. For the first time, I am surprised by the sheepskin I received...it is much narrower than the previous ones and the skin is lighter with less hold. It is a pity. It's a shame. Sincerely. Christine Ployart-Hubert
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Christine P.
purchased on 23/06/2022
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3 /5
★★★☆☆
Satisfied with the purchase of a cushion in accordance with my tastes. I was very disappointed that I was not satisfied with my order for a custom-made carpet: the answers were late and did not comply with my wishes.
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Alice C.
purchased on 20/12/2021
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3 /5
★★★☆☆
It took a long time to send the order. I could have taken advantage of the black friday specials if I had known
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Jean-marc K.
purchased on 02/11/2021
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2 /5
★★☆☆☆
Cushions that lacked stuffing yet I am a customer since rEs Cushions badly stuffed not satisfied is repurchased of what to give again of the inflating customer for several years I am never êtee disappointed it takes a first time Cushion
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Yvette B.
purchased on 22/11/2021
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2 /5
★★☆☆☆
I had to re-stitch the skin which was scaled on the skin side. I hope to receive a new one soon
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Colette O.
purchased on 05/11/2021
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3 /5
★★★☆☆
I received the well-made cushion quickly, but unfortunately its dimensions do not correspond to those indicated, so it is too small for the pouf for which I intended this beautiful cushion....
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Desnos C.
purchased on 10/10/2021
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Answer from Peau De Vache
Hello, the cushions are the right size. Yours is 40 x 40 cm but it is not our fault if the size of the cushion is too small for your use.
Best regards,
Nicolas
3 /5
★★★☆☆
FAST TURNAROUND, WELL PROTECTED BUT DISAPPOINTED WITH THE QUALITY AND THE COLOUR WAS DIFFERENT. I BOUGHT MUCH BETTER QUALITY SHEEPSKINS ELSEWHERE.
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Florence S.
purchased on 05/10/2021
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3 /5
★★★☆☆
Very nice skin, too bad we don't warn you when it arrives at the relay point
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Beatrice B.
purchased on 22/09/2021
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3 /5
★★★☆☆
Easy to order, no delivery problems. I only regret that there is no guarantee for a product of this value
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Alix G.
purchased on 16/08/2021
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3 /5
★★★☆☆
Stubborn smell of my 2 carpets
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Marie-claude D.
purchased on 13/06/2021
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3 /5
★★★☆☆
They are beautiful skins but do not always fit the size indicated in the description. I asked for an exchange and it was done without any problem. I think this site is serious but should be more vigilant in the control of products.
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Gadbois C.
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3 /5
★★★☆☆
Surprised by the color which was not the ordered night blue
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Helene B.
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Answer from Peau De Vache
Hello, we discover with surprise your message. If the product is not suitable for you, you can ask us for an exchange or a refund, it is totally free for you. We provide the return label. As for the color, it seems to me (unless I made a mistake in shipping) that it is indeed a blue color as per the picture. We have been selling this product for years and have never had this kind of remark... We are very sorry that your product is not suitable for you, but it would have been easier if you had told us about the problem so that we could have found a solution. If it is a mistake, it is human and we are at your disposal by phone, 7 days a week, from 09H00 to 19H00 for any request. Sincerely, Nicolas JEAN
3 /5
★★★☆☆
I am very disappointed because I ordered a white carpet with silver spots and I received a grey carpet with silver spots.
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Regine P.
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3 /5
★★★☆☆
Good
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Laurette B.
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2 /5
★★☆☆☆
I have not received anything and I have no news about the delivery scheduled for Friday 21_02 2020 cordially
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Martine C.
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2 /5
★★☆☆☆
Hello, I am disappointed with my second order. The size of the skin is much smaller than the first one.
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Christiane G.
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3 /5
★★★☆☆
I'm very pleased with the product, but I'd like to see it delivered on two different dates, then another date indicating the actual delivery in a relay point - in short, very chaotic).
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Nathalie G.
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Answer from Peau De Vache
Hello, Indeed there were many malfunctions with Mondial Relay deliveries and we apologize. This is mainly due to a too important number of parcels to treat and also to the strikes of December which hindered the good functioning of the logistics. Sincerely, Nicolas JEAN
3 /5
★★★☆☆
I have received my order and it is now ready to be shipped to me.
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Anonymous A.
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