/10
★★★★★
based on 125699 reviews published
★★★★★
based on 125699 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed, it's been almost 3 weeks since I ordered the labels for my son, I paid 9.90 postage to receive them in 24 hours, and I still haven't received them. I will not order again.
Julie
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Answer from Petit-Fernand
Hello, Express delivery takes place the day after the order is sent before 6 pm, including Saturdays. Unfortunately, we are not responsible for Chronopost's unfulfilled commitments. However, we have just refunded your shipping costs. We have also just contacted you. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
The label fell of the tshirt after washing only once..
Bahar A.
1
/5
★☆☆☆☆
Disappointed, I received the labels before my daughter went back to school to mark her clothes. Already 3 labels have come off and ended up in the washing machine drum. I only wash at 30 or 40 degrees maximum. The label came off either on the garment itself or on a label on the garment.
Jade Velon
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1
/5
★☆☆☆☆
I'm actually so disappointed! I bought your multi pack booklet as my friend had recommended them to me. I normally use the stamp from a different brand but due to my daughter having white shirts and checked dress I thought labels would be better. However in the first wash the labels came right off! What an absolute waste of money! I'm so incredibly upset and disappointed.
Perdita I.
1
/5
★☆☆☆☆
Quite disappointed because I thought they were self-adhesive labels but no. They have to be ironed so they are unusable on the fabrics I was going to stick them on.
Nat Blanc
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1
/5
★☆☆☆☆
I never received what I ordered nor received any response to my complaint
Borrelli E.
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1
/5
★☆☆☆☆
Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait
Kate C.
1
/5
★☆☆☆☆
After a month I still haven't received anything
Alessia T.
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1
/5
★☆☆☆☆
The cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!
Gugu
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1
/5
★☆☆☆☆
They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again
Raquel Aljarilla
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1
/5
★☆☆☆☆
Order was late despite being told it would arrive on time.
Abbie K.
1
/5
★☆☆☆☆
Goods not received; refund is also a long time coming. I am very disappointed.
Dianehauke
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Answer from Petit-Fernand
Hello, As clarified in our email exchange, your order has been successfully dispatched. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. Do not worry, you will receive your money safely. The accounting department will take care of it. ?? Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!
Assunta
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1
/5
★☆☆☆☆
Very bad delivery parcel arrived very late. I did not use the product
Battista M.
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1
/5
★☆☆☆☆
Unfortunately, the product never arrived, I am waiting to receive a refund
Anna B.
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1
/5
★☆☆☆☆
1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture
Carla Mendes
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1
/5
★☆☆☆☆
I never received my order but my payment was debited!
Sophie Schampel
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1
/5
★☆☆☆☆
Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !
Claudia
1
/5
★☆☆☆☆
I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?
Lilia Luchianov
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1
/5
★☆☆☆☆
I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.
Brigitte Monnet
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1
/5
★☆☆☆☆
Labels come off after first wash
Kerry W.
1
/5
★☆☆☆☆
Delivery times far too long.
Wacbb
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1
/5
★☆☆☆☆
Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site
Anna C.
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1
/5
★☆☆☆☆
This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.
Alis D.
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Answer from Petit-Fernand
Hello, thank you for your review. We sent your order to production a second time on September 10th at our expense. As you can see on your order confirmation, you have chosen the standard delivery. Since production takes 48 hours, your order was shipped on September 11th, less than 48 hours. If you allow 10 working days for delivery, your order should arrive on September 23rd at the latest. As you have requested a refund via Paypal, you will probably receive a free order. We always strive to help our customers as best we can, but we still require respect and courtesy in our email conversation. However, we hope you will enjoy your order. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
Andréa Travard
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1
/5
★☆☆☆☆
The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN
Avesta S.
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Answer from Petit-Fernand
Hello, If you have selected standard delivery, the production time is 48 hours, not the delivery time. The latter takes 10 days. Please contact us if you would like more information. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received anything, I want a refund
Miriana A.
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1
/5
★☆☆☆☆
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
Katrin K.
1
/5
★☆☆☆☆
I am very disappointed. I never received my order.
Client(e)
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1
/5
★☆☆☆☆
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
Melanie
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