/10
★★★★★
based on 125776 reviews published
★★★★★
based on 125776 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
It's been almost a month since I placed the order, and it still hasn't arrived. It always takes a little while to arrive (about 10-15 days), but this time they are 22 days late. I called customer service last week and a new order has been issued. I hope it arrives in time for the beginning of the school year, although I'm already very pressed for time. Otherwise, the stickers are beautiful and very functional. Too bad they are so slow with shipping and arrive late.
Vsn
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Answer from Petit-Fernand
Dear customer, Thank you very much for your comment. I am sorry that you have waited a little while to receive your order. In case you do not receive it in the estimated time, please contact us at [email protected] Good afternoon, Montse.
3
/5
★★★☆☆
I'm happy with the self-adhesive labels, but the thermo labels don't stick at all! I don't know if it's because I have a steam iron, but they don't stick to the clothes at all, which is a shame.
Truong Diem Thy
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Answer from Petit-Fernand
Hello Diem, we're sorry to hear that you're having problems with your iron-on products? I have contacted you by e-mail to get more information, I hope we will find a solution! ?? See you soon?
2
/5
★★☆☆☆
Article was and is top - however, I wrote an email to Esistmeins after receipt, because I ordered a minimum number of labels to get another 65 for free - but this was not the case!!! I have still not received a reply.
Schneider
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Answer from Petit-Fernand
Hello Ms. Schneider, Thank you very much for the positive feedback on our products. Unfortunately I have not been able to find an email from you in our system - but please feel free to contact us at [email protected] so that we can find an individual solution? Kind regards from Bordeaux, Maïté from the Esistmeins team
2
/5
★★☆☆☆
Order of two lunch boxes they were full of bubbles on the drawing they sent back two others çà is not better disappointed at this price I would not recommend it was yet my second order last year everything went well too bad
Amelie
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Answer from Petit-Fernand
Hello Amélie, we're sorry? I've sent you an email to get your feedback and find you a satisfactory solution, see you soon?
3
/5
★★★☆☆
Name stickers fine. Only complaint is that I made two orders for my son and grandson and both came in one wallet.
Debra S.
Answer from Petit-Fernand
Hi Debra, you could request next time to have your labels arrive in two separate wallets, if you wold like, there is a space when completing your order to write an extra comment 🙂 have a good day! Xia
2
/5
★★☆☆☆
The font is very small and hard to read!
Alizée Guyon
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Answer from Petit-Fernand
Hello, we are sorry that you are not satisfied with your order? Indeed, some fonts are slightly smaller, we can't modify the font size but you can see on the preview the final rendering? Have a nice day?
3
/5
★★★☆☆
First time ordering and disappointed with the iron-on labels. The label comes off after 3 washes and I have to re-stick them but I hope I won't have to do this every time.
Aurelie Mas
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Answer from Petit-Fernand
Hello Aurélie, this is not normal. I have contacted you by email to find a quick solution? See you soon?
3
/5
★★★☆☆
Jachète his labels for the decorations super sympas in more my daughter adores to compose her labels Just a little disappointed with the behaviour of iron-on labels pity jachète just stickers It should make a pact just for small labels pencils After it is a budget
Pauline
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Answer from Petit-Fernand
Hello Pauline? Thank you for your message. Thank you for your suggestion, we don't have any packs just for object labels at the moment, but you can order them individually ?? Have a nice day?
3
/5
★★★☆☆
The colors of the labels on my last order did not match those on the website. Disappointing. I've been ordering for several years.
Sarah
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Answer from Petit-Fernand
Hello Sarah, thank you for your message! We're sorry you're not happy with the result? I've sent you a message to get more information and try to find you a solution? Have a nice day?
3
/5
★★★☆☆
Basically good product (clothing stickers), but EVERY long shipping time, Corona or not. For this the point deduction. Because there was no advance information about possible long delivery times and we would have needed the stickers a week earlier than they actually arrived.
Enni
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Answer from Petit-Fernand
Hello, Thank you for your positive evaluation of our products - we appreciate your feedback. Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 4-8 working days, as the goods come from France. The delivery time is therefore the decisive factor. We are pleased that you have received your goods and wish you a pleasant day? With kind regards from France, Maïté from Esistmeins-Taam
3
/5
★★★☆☆
I was surprised by the size of the labels I thought would be on pencils, but it's impossibly large compared to the ones I got last year....
Mr Antoine Bocher
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Answer from Petit-Fernand
Hello Antoine, thank you for your message! We have several sizes of object labels, but we recommend mini labels for pens and pencils, which fit better?
3
/5
★★★☆☆
Impossible to choose my gift in the attachment to my order: Neither the illustration of the lavion (red biplane) in different sizes. AND NOT THE LITTLE MASKED THIEF !!!!!!! NOR THE BABY PAGE !!!!!!! Which are suitable for kindergarten classes. With our selection of illustrations, we can stick them on school materials (notebooks, binders, etc.) or sports and games. These are directly recognizable with the lavion illustration (red biplane). With the possibility of decorating a damaged area of our material. Which would be valid for ALL types of damage.
Sarah Laboureur (oui Voir Ci-dessus)
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Answer from Petit-Fernand
Hello Sarah, thank you for your feedback! The additional stickers, offered as gifts, are standardized and change regularly, indeed the themes vary during the year!?? Thank you for your suggestion! Have a nice day, see you soon!
2
/5
★★☆☆☆
I have been ordering for many years, unfortunately for the first time I still have not received the goods after almost 15 days. I hope sooner or later to receive it.. Everything used to be perfect
Gio
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Answer from Petit-Fernand
Good morning Gio, we are sorry to hear that you have not yet received your order ? I sent you an email to confirm the shipping address ! ?? Have a nice day ?
2
/5
★★☆☆☆
Dear the fabric is hard slow delivery do not recommend No
Sabrina G.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that it arrived late ?? We hope you took advantage of the articles ! See you soon ?
2
/5
★★☆☆☆
Well I had always trusted you, plus I love your products, but I have several orders that do not arrive on time!!! And this last one took almost 1 month, which I needed for a valía I entered my son and were ordered almost 15 days in advance and came almost a month later!!! I am a little disappointed
Carmen Bermejo Gomez
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Answer from Petit-Fernand
Hello Carmen, Thank you very much for your message. I am sorry to hear that it took a while for your order to arrive. Indeed, we are working to improve our shipping times. I wish you a good afternoon, Montse.
3
/5
★★★☆☆
I ordered some for clothes to stick on unfortunately 3 have already come off at 40 degrees and tumble dry. I'm a bit sad. But they look very cute. And fast delivery Would now prefer to order for ironing on.
Michelle
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Answer from Petit-Fernand
Hello Michelle, Basically there is no difference in quality between adhesive and iron-on labels - both hold equally well. So they should not fall off. I have just sent you an email so that we can find a solution. Yours sincerely, Maïté from the Esistmeins team
3
/5
★★★☆☆
The thing I don't like is that the glue is very difficult to remove. Otherwise great thanks
Anjs T.
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Answer from Petit-Fernand
Hello Ms. Torun, are you talking about our clothing labels or the adhesive labels? Basically, both should have a good hold. Do we also have a few tricks for removing them? Our customer service will be happy to answer any questions you may have at [email protected]. Have a nice day. Yours sincerely, Maïté from Customer Service
2
/5
★★☆☆☆
It took longer than expected... otherwise everything was fine...
Ángela Caso
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Answer from Petit-Fernand
Good morning Angela, I apologize for the inconvenience. We are trying to change partners for shipments as unfortunately Correos does not respect our deadlines. We still hope you like our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Labels very difficult to detach, at the time of the 1st order I did not have this problem. Maybe a manufacturing defect... disappointed
Julie Faure
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Answer from Petit-Fernand
Hello Julie, I'm sorry to read that you've had problems with your labels. I'll send you an email as soon as possible. Have a nice day!
3
/5
★★★☆☆
As usual, the labels are top-notch, but on the other hand I ordered 2 bottles and on one of them the quality of the design wasn't up to scratch: white marks and a flaw in the design transfer. What a shame!
Annabellel
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Answer from Petit-Fernand
Hello Annabelle, Thank you for your feedback and your order? I'm sorry to hear that your gourd does not meet your expectations, I'll send you an email immediately to find a suitable solution to this problem. Have a nice day, Sarah
2
/5
★★☆☆☆
Rather fast delivery despite high demand... but disappointed with the quality of the labels... some are not even detachable because the cut is not clean... so part of the booklet was lost...
Cynthia Mendes
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Answer from Petit-Fernand
Hi Cynthia, we're sorry about this! ?? I've contacted you for information about these labels, so that I can send them back to you! See you soon!
2
/5
★★☆☆☆
I placed the order in June, and today on August 12, it still hasn't arrived.
Ana Osuna
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Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. However, I can confirm that your order was reshipped on 06/08 as agreed, so it will arrive within the next week ! Have a nice day, Maialen
3
/5
★★★☆☆
I found this last stickers worst finished than the previous ones ordered.
Begona C.
Answer from Petit-Fernand
Good morning, I am sorry to hear that you are not as happy with your order this time. I will send you an email and I hope we can find a solution 🙂 Xia
2
/5
★★☆☆☆
I was extremely disappointed with my order, the labels are difficult to remove and don't hold very well. I have the impression that the quality of the labels has diminished as I didn't have this problem in previous years. For the price, I'm disappointed, especially as I'm going to have to buy them again.
Virginie
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Answer from Petit-Fernand
Hello Virginie, we're very sorry! ?? I hope your new shipment will satisfy you. Have a nice weekend?
3
/5
★★★☆☆
Long overdue
Aitana
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Answer from Petit-Fernand
Good morning Aitana, I am sorry for the inconvenience and the delay. We still hope you like our products and that they live up to your expectations ! Have a nice day, Maialen
3
/5
★★★☆☆
The labels were fine, but the wait was very long. Otherwise everything was perfect. I recommend it.
Mila Romero García
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Answer from Petit-Fernand
Good morning Mila , I ask you to accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos is taking longer than usual to deliver our orders. We are still glad that you like our products ! Have a nice day, Maialen
3
/5
★★★☆☆
Hello, I was a little disappointed with my last order because the iron-on labels didn't hold up in the 1st wash. It was difficult to remove the label and it retracted on itself. Otherwise report to the phone I had a charming young woman who advised me well .I hope you improve as in 2019/2020. Good day to you .carole Denet
Carole Denet
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Answer from Petit-Fernand
Hello and thank you for taking the time to rate us! We're sorry your labels aren't holding? I've sent you an e-mail to get more information, I hope we'll find a solution! Have a nice day?
3
/5
★★★☆☆
Nice and great but shipping takes a long time
Cristina Martinez Cortes
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Answer from Petit-Fernand
Good morning Cristina , I ask you to accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our delivery times and we are looking for new alternatives to make them. We hope you liked our products ! Have a nice day, Maialen
3
/5
★★★☆☆
Labels rather well done. Disappointed, however, by the poorly printed gourd.
Solene
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Answer from Petit-Fernand
Hello and thank you for your comment. We're sorry to hear that your gourd was printed incorrectly! ?? I've contacted you to gather more information and find a solution! Have a nice day?
3
/5
★★★☆☆
Great for customizing, unfortunately the iron-on labels don't really stick everywhere. Some come off after the first wash. What a pity!
Anna
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Answer from Petit-Fernand
Hello Anna, It is true that our iron-on labels must be applied directly to the fabric and according to the instructions for use. If you have followed this, they should not fall off - we will contact you by email to find a solution that will satisfy you. With kind regards from France, Maïté from Esistmeins