/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The design is lovely and the service is great but the stick on labels do not withstand washing
Rita
Answer from
Petit-Fernand
Dear Rita, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. We wish you a nice day and stay safe! Kindly, Marylin
3/5
★★★☆☆
I bought the iron on labels for my daughters school uniform. My daughter really enjoyed designing her labels and the site was really easy to use. Delivery was quick and the way the labels was packaged was lovely, instructions were also really easy to read. Unfortunately the labels have already started to peal off (they have been on for nearly 2 weeks) I doubt they will survive another wash. I'm disappointed because everything about the service was great its just a shame they haven't worked for us.
Sophie M.
Answer from
Petit-Fernand
Dear Sophie, We thank you very much for ordering with Petit-Fernand UK, but sorry to hear that you had a problem with our labels. This is very unusual and we invite you to contact our customer service for help by e-mailing to: [email protected]. We wish you a wonderful day, kindly, Marylin.
2/5
★★☆☆☆
The labels are very nice, and functional. I also got the customizable bags, but already after the first wash all the designs were ruined. I was a little disappointed.
Cristina M.
Translated review
Answer from
Petit-Fernand
Dear Cristina, We are sorry if your bags were defective. For us, the quality of our products and customer satisfaction are a priority. Please write to us at customer service at [email protected] . You will see that we will find a solution. I wish you a good day! Roberto
3/5
★★★☆☆
The quality is good, unfortunately sometimes there can be delays of the product, although it does not depend on the company
Valeria D.
Translated review
Answer from
Petit-Fernand
Good morning, thank you for your message! Unfortunately they may have delays in delivery which depends on the Post Office. But if your order does not arrive, please do not hesitate to contact us 🙂 See you soon !