/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The truth is that at first I thought they were going very well but almost all of them are coming off and they are from February....
Miriam
Translated review
Answer from
Petit-Fernand
Hello, it is not normal for your labels to peel off. We will notify customer service so they can get back to you quickly.
3/5
★★★☆☆
I really liked the product but it takes too long to arrive, the shipping could be faster.
Merce Martinez Gil
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Answer from
Petit-Fernand
Unfortunately, we are aware that many of you are suffering from shipping delays... We strive to find new and more reliable shipping solutions. We thank you for your trust and for sharing your opinion.
3/5
★★★☆☆
The product itself is good but the price is a bit high for what is pretty much stickers. Then you have delivery fee.
Sarah A.
Answer from
Petit-Fernand
Hello Sarah Anne Mclaughlin, We are happy to know that you like our products. We try as much as we can to bring the more competitive price and quality. Kinds regards, Alexandre
3/5
★★★☆☆
The stickers are of good quality, I took two packs of nursery and I'm happy. The negative part was the shipping time and that the envelope arrived broken and deteriorated.
Yanela Iglesias
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Answer from
Petit-Fernand
Hello Yanela! Thank you very much for sharing your opinion about our stickers... We care a lot about the satisfaction of our customers and we are very sorry about the delivery incidents... We take it into account! See you soon with Petit Fernand!
2/5
★★☆☆☆
They look beautiful but don't stick. They've fallen off all of the clothes I've ironed them onto, and from the items which have just had sticky stickers on.
Kirsty
Answer from
Petit-Fernand
Dear Kirsty, thank you very much for ordering with Petit-Fernand UK! We are sorry to hear that you had problems with your labels. This is not normal and we invite you to contact us again so we can help. Also for your order number 4000844122 it's on its way and we just send you an e-mail regarding this matter. Our e-mail is: [email protected] Wishing you a lovely day! Kindly, Alexandre
3/5
★★★☆☆
Stickers are lovely, can't complain. Only small problem was that I ordered stickers for my daughter and for her friend as a gift and all it came in one book together.
A G.
Answer from
Petit-Fernand
Hello, thank you very much for your order with Petit-Fernand UK. We are very happy to hear that you like our labels. All labels ordered come together in a booklet. There is the option to put the labels in several booklets per name. The customer can leave a not while ordering to ask for this. Please feel free to contact our customer service for further assistance per e-mail to: [email protected]. We wish you a wonderful day and stay safe! Kindly, Marylin
3/5
★★★☆☆
I purchased the thermoadhesive fabric labels. The graphics are very nice and true to the pictures on the website. Unfortunately,after a washing in the washing machine at 40 degrees,some of the labels did not stay fully attached,but I don't know if maybe it was me who had not attached them well with the iron! I will iron again now and see after the washes,whether to improve my rating.
Cinzia
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Answer from
Petit-Fernand
Dear Cynthia, Thank you for your order and we are sorry if you encountered any problems with the thermoadhesive fabric labels. For us, the quality of our products is a priority and we make regular checks. Here are some leads to make the best use of thermoadhesive labels: - the fabric must be able to withstand a temperature of 200° . - place the label with the respective parchment and apply strong pressure with a very hot iron for 12 seconds (no steam!) - let the garment rest for 24h before wearing or washing it. However, if you do not observe any improvement, I invite you to write to our customer service [email protected] , you will see that we will find a solution! I wish you a good day! Roberto