/10
★★★★★
based on 125780 reviews published
★★★★★
based on 125780 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The delivery time was a little long. Nevertheless, very good quality items
Sophie
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Answer from Petit-Fernand
Hello, we are sorry that your order has been delayed? But we're delighted that you like our products! See you soon?
3
/5
★★★☆☆
Order stickers and iron labels. There was a mistake and only sent me half my order but were quick to respond to my issue. Am still waiting for my iron labels so that the reason for three stars
Miss E.
Answer from Petit-Fernand
Good afternoon, Thank you for your comment, I hope you are going to like you labels 🙂 Have a lovely day, Zoe
3
/5
★★★☆☆
I have ordered several times and always great. But the last order came with blurry stickers for clothes and the name is not well read. I will still order again.
Vanessa Garcia
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Answer from Petit-Fernand
Good morning Vanessa, I ask you to accept our sincere apologies, it is not normal for the labels to be blurred, it must be a defective batch. In order to find a solution I will send you an email. Have a nice day, Maialen
3
/5
★★★☆☆
It arrives late, deadlines are not respected, if I had known I would not have bought it.
Maria Esther Martinez
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Answer from Petit-Fernand
Good morning Maria, Please accept our sincere apologies for the inconvenience. I will send you an email in order to locate your order so that it can be delivered as soon as possible ! Have a nice day, Maialen
2
/5
★★☆☆☆
Perfect products, totally satisfied with the result but 2 stars because I'm missing half the order and I can't reach anyone to find out the status of my order. Too bad
Ophelia Bouquet
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Answer from Petit-Fernand
Hello Ophelia, Thank you for your comment and I'm sorry to hear that you're missing part of your order. Unfortunately, I can't find any message from you, so I'm sending you an e-mail right now so that we can find a solution together 😉 A very happy end of day to you, Zoé
3
/5
★★★☆☆
When I ordered, I thought I'd ordered labels for my children's clothes, but I got labels for objects... which are only half useful. It's a pity, it should have been clearer when I ordered, and I should have been able to order a "mix and match". I had the first order which never arrived, but the people at c-monétiquette were very friendly and responsive!
Monica Theroulde
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Answer from Petit-Fernand
Hello Monica, Thank you for your comment. I'm sorry you didn't order the right labels, we're offering a 20% discount code until July 29 at midnight ECOLE21 if you'd like to order clothing labels 🙂 We do indeed sell packs in which you have a mix of different kinds of object and clothing labels. A lovely evening to you, Zoé
2
/5
★★☆☆☆
I used the name tags to stick on textiles. Unfortunately, the stickers come off the cards very, very badly. Furthermore, the foil over the name sticker comes off. Unfortunately, I can only say whether they will last after the camp.
Annette S.
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Answer from Petit-Fernand
Hello Ms. Schäfer, thank you for your message. We are sorry that our labels are causing you problems. We will be happy to come back to you with a personal solution - I have just sent you an email. Kind regards from Bordeaux, Maïté from Customer Service
3
/5
★★★☆☆
Personally, I wouldn't order any more because the labels are quite hard to remove from the little notebook, I had first thought on my first order that it was a manufacturing defect but apparently not because I'm on my 3rd order and the problem is still the same. This kind of comment is secondary, but it takes twice as long to label school stuff because it takes longer to take the label than to stick it on.
Brigitte Valentin
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Answer from Petit-Fernand
Hello Brigitte, Thank you for this very constructive comment. It's also thanks to your experiences that we can develop our products to better meet your needs 🙂 I'll pass on your comment to the relevant department. Have a nice day, Zoé
2
/5
★★☆☆☆
Labels too big for pens, it's really a shame because it's made for !!! Delivery time not respected.
Client
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Answer from Petit-Fernand
Hello Sherazade, Thank you for your comment. We advise you to order "mini" labels to stick on pens and not simple object labels. I'm sorry you're not satisfied with your order, please don't hesitate to contact us if you have any questions. Have a lovely day, Zoé
3
/5
★★★☆☆
This is the 3rd time I've ordered and this time the labels are very hard to take out of the book because they're not cut out properly or at all. Otherwise, it's still the best label supplier in terms of personalization.
Élodie G.
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Answer from Petit-Fernand
Hello Elodie, Thank you for your comment 🙂 It's not normal for you to have trouble removing your labels, so I'll send you an email right away. I wish you a lovely end of day, Zoé
3
/5
★★★☆☆
The labels are very pretty, but it's a shame that some stick so firmly to the backing that the film splits and becomes unusable - I didn't receive any mail from you and I can confirm that some labels don't come off the backing and that they split and are therefore lost!
Ve
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Answer from Petit-Fernand
Hello Virginie, Thank you for your comment. You shouldn't have any trouble removing your labels, I'll send you an email right away 🙂 A lovely evening to you, Zoé
3
/5
★★★☆☆
Top quality. But delivery far from what is advertised on site. 3 weeks to arrive in Belgium. It's time to get a head start!!!
Julie
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Answer from Petit-Fernand
Hello Julie, I would like to thank you for your comment and I'm really sorry that our partner has taken too long to deliver your order. I wish you a very nice end of day, Zoé
3
/5
★★★☆☆
Good service except for the second shipment which was not received in time to go on tour. On the other hand, the first wash detached them grrrrrrr
Mireille Roulet
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Answer from Petit-Fernand
Hello Mireille, Thank you for your comment, although I'm sorry to read that you had difficulties with your order. It's not normal for your labels to have come off, so I'll send you an email as soon as possible. I wish you a lovely afternoon, Zoé
2
/5
★★☆☆☆
2 orders and 2 orders not received unfortunately
Alexandra
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Answer from Petit-Fernand
Hello Alexandra, Thank you for your comment and I'm really sorry that you didn't receive your orders. We are unfortunately dependent on the incompressible delivery times of our partner La Poste. I hope that the solution we have found will enable you to receive them quickly. I wish you a very nice end of day Zoé
2
/5
★★☆☆☆
Long waiting time and poor removal of the stickers. With most of them you have to fiddle around for so long that they end up with unsightly spots when they are finally removed. I think this was probably my last order.
Mamivonmo
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Answer from Petit-Fernand
Hello, thank you for sharing your experience with us. We are sorry that your labels are obviously difficult to remove - of course this should not be the case! I will contact you by e-mail so that we can find a solution that will satisfy you. In the meantime, have a nice day? With kind regards, Maïté from Esistmeins
2
/5
★★☆☆☆
The stickers on the clothes come off in the second wash. Following the instructions to the letter, a real disaster.
Susana
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Answer from Petit-Fernand
Good morning Susana, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to help you I will send you an email. Have a nice day, Maialen
3
/5
★★★☆☆
A lot of my iron-on labels didn't hold despite the instructions, a bit disappointed?
Amélie
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Answer from Petit-Fernand
Hi Amélie, Thank you for your comment, it's not normal that your labels have come off. I'll send you an email right away 😉 Zoé
3
/5
★★★☆☆
The item is fine it's just the time it took to arrive
Peter C.
Answer from Petit-Fernand
Good afternoon Peter, Thank you for your comment. I am sorry you have experienced delivery delays although we shipped your order on short notice 🙁 Have an excellent evening, Zoe
3
/5
★★★☆☆
Missed deadline
Sali
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Answer from Petit-Fernand
Hello, we're sorry your order arrived late. I hope you can still enjoy it. See you soon?
3
/5
★★★☆☆
Stickers are cool in themselves, but not all of them survive wearing and washing, so not all clothing labels stick well enough. But I'm also happy to try other types of stickers.
Ekaterina P.
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Answer from Petit-Fernand
Hello, we are sorry that you are having problems with our labels. All labels normally adhere equally well - whether for ironing or gluing. I have sent you an e-mail so that I can forward your case to our quality department. In the meantime, have a nice day. Yours sincerely, Maïté from Esistmeins
3
/5
★★★☆☆
A long-time customer who is rarely disappointed, but disappointed this year with the iron-on stickers in the camp pack ... they come off in the 1st wash For the stickers, this pack is still great
Mme Veloso Pour L'école F. Fabie De La Valette
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Answer from Petit-Fernand
Hello Mrs Veloso, Thank you for your comment. It's not normal for your iron-on labels to come off. I'll send you an email right away so that we can find a solution together. Have a nice day, Zoé
2
/5
★★☆☆☆
I ordered 2 daycare sets and another set about 4 weeks ago and have not yet received any goods. A replacement delivery was supposed to go out last Monday. But I have not received this either and have to wait another 14 days. Very annoying - I have now ordered somewhere else as I urgently need the stickers.
Lisa
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Answer from Petit-Fernand
Hello Lisa, We are sorry that there are problems with the delivery of your order. I will write you an email immediately so that I can help you and we can find a solution together. Until then, have a nice day, best regards, Maïté from Customer Service
3
/5
★★★☆☆
The first few times all ok last year the clothes stickers didn't stick well and in the washing machine they came off Now I'm going to try again with another order
Anonimo
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you are encountering problems with your order ?? I have sent you an email to find a solution See you soon ??
3
/5
★★★☆☆
Unfortunately, the lunch boxes are far too heavy for a child. Regardless of whether it's nursery or elementary school. As a result, they are unfortunately not used as intended.
Nadine
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Answer from Petit-Fernand
Hello Nadine, thank you for your message. We have a cool pack in our lunch boxes, which keeps the sandwiches nice and fresh in summer. You can also remove it, just like all the other inserts. This makes the lunch box a lot lighter ? If you have any further questions, please do not hesitate to contact our customer service team! Many greetings from Bordeaux, Maïté from Esistmeins
3
/5
★★★☆☆
Hello, I have received my order. Nice products, but not enough choice in the packs on offer.
Valerie Etzol
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Answer from Petit-Fernand
Hello, thank you for your suggestions! We try to offer as many things as possible so that all our customers find what they are looking for?
2
/5
★★☆☆☆
The labels are not the same quality as before, after 1 wash they come off and on the pencils after a week they had come off.
Marie
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Answer from Petit-Fernand
Hello, we're sorry to read your message. I've sent you an e-mail to get more information and find you a solution! See you soon?
3
/5
★★★☆☆
A little disappointed long delivery and the notebook arrived totally soaked.
Gos
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Answer from Petit-Fernand
Hello, we are sorry that the delivery was not optimal! I have contacted you in order to find a solution? See you soon?
3
/5
★★★☆☆
Still not recieved my order?
Julie S.
Answer from Petit-Fernand
Good afternoon Julie, Thank you for your comment 🙂 As written on the email I sent you, your order should be in your mailbox anytime by now 🙂 Zoe
2
/5
★★☆☆☆
Too bad they peel off very quickly
Valérie Berger
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Answer from Petit-Fernand
Hello Mrs Berger, We're sorry to read that you've had difficulties with our labels. I have sent you an email so that we can find a solution together? See you soon, Maïté
3
/5
★★★☆☆
I ordered on Monday. I was told that my order would be sent within 24 hours, but on Wednesday I still hadn't received an email. So I went to my order space. The order was cancelled. I check my bank account, debited for the order! I send you an e-mail and they tell me the order hasn't been paid. And the Pompon asks me for a screenshot of my bank account to prove I've been debited! ?? Soon I'll also be asked for my credit card and the code that goes with it! I'll never order from you again - 1st order and nothing but trouble!
Laura
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Answer from Petit-Fernand
Hello Laura, We are sorry to read that you have encountered so many complications with your order? Please understand that we have to verify all accounting transactions - this also includes screenshots. We hope your order arrived safely and that you are enjoying the products we received. Very nice day to you. Maïté