/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Apparently my order was dispatched on 26th August. 16 days later and I've still not received it. Disappointed and a waste of money.
Nicola
Answer from
Petit-Fernand
Hello Nicola, I am really sorry you haven't received your order. I will send you an email đŸ™‚ Xia
1/5
★☆☆☆☆
I haven't received anything yet. But I haven't found the time yet to see where the delivery is. :/
André D.
Translated review
Answer from
Petit-Fernand
We guarantee shipment of the product within 48 hours, but delivery will only take a few days longer.
1/5
★☆☆☆☆
I do not have the pleasure of being able to give you any opinions because the labels never reached me. Such long shipping times in view of the start of school are unacceptable. Order placed on August 27.
Chiara R.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
Confirmed, product never arrived. Customer service response is that it was delivered. Since it is not sent by courier nor told is my word against the carrier. But of course they do not refund
Eleonora G.
Translated review
Answer from
Petit-Fernand
Dear Eleonora, Thank you for taking the time to write a review. We are sorry for the unpleasant experience you had with us. Please accept our deepest apologies. Best regards ?, Alessio
1/5
★☆☆☆☆
I haven't received my parcel
Ellen W.
Answer from
Petit-Fernand
Hi Ellen, I will send you an email đŸ™‚ Xia
1/5
★☆☆☆☆
Great labels, great printing and perfect output. Very bad service: last order shipped August 25 but to date I have not received anything; shipping is not tracked, I asked for information for refund and no response.
Sara B.
Translated review
Answer from
Petit-Fernand
Dear customer, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
On the second week of school and the iron in labels are already falling off! Best off getting the stitch in ones.
Miss E.
Answer from
Petit-Fernand
Hello, I am sorry the labels have not worked for you. I will send you an email to find a solution đŸ™‚ Xia
1/5
★☆☆☆☆
Product not yet arrived as of August 22, 2021!!!!!!!!!!!
Giordana N.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio