/10
★★★★★
based on 125781 reviews published
★★★★★
based on 125781 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels from last time are great! However, it's not much use if the labels are supposed to be printed in 48 hours but still haven't arrived a week later.
Consumer
Translated review
Answer from Petit-Fernand
Hello, thank you for your order and your message. We apologize for the inconvenience! We are also constantly working on shortening our delivery times by keeping in close contact with the logistics companies concerned. Have a nice day 🙂 ! Sarah
3
/5
★★★☆☆
Cute design. some of my son's stickers have remained attached to his clothes. of my daughter have all fallen.
Mrs M.
Answer from Petit-Fernand
Dear Marika, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. I wish you a lovely day, Sarah
3
/5
★★★☆☆
The labels are nice and there are many customization options, the problem with them is that after the third wash and tumble dry the labels fall off and can no longer be reused (I followed the instructions to the letter). P.S.: I have not received any mail to solve the problem.
Ariadna
Translated review
Answer from Petit-Fernand
Hello Ariadna, Thank you very much for your comment and your request with Petit Fernand? I just sent you an email so that we can find a solution together. Have a nice day! Sarah
3
/5
★★★☆☆
Beautiful design and products but bad shipping and delivery
Costanza P.
Translated review
Answer from Petit-Fernand
Good morning Constance and thank you for taking the time to review ! We apologize for the delivery time ? We hope you were able to take advantage of your products ! See you soon ?
3
/5
★★★☆☆
New order for an Isotherm can. Satisfied, although it's a shame that the personalized text is not centered on the design... I've also noticed, over time, that the painting of the design doesn't remain perfect. A halo of color now stands out from the main design.
CĂ©line
Translated review
Answer from Petit-Fernand
Hello CĂ©line, thank you for your feedback! We've sent you an e-mail to get more information about your gourd and find a solution to your problem! ?? Have a nice day and see you soon?
3
/5
★★★☆☆
Clothing labels don't always fit very well, I find.
CĂ©line Balduyck
Translated review
Answer from Petit-Fernand
Hello CĂ©line and thank you for your feedback! I've sent you an e-mail so that we can find a solution together? Have a nice weekend!
3
/5
★★★☆☆
Very nice label, sticks perfectly. Just a little line to ask if we want to add a last name would be nice?
Marianne Metayer
Translated review
Answer from Petit-Fernand
Hi Marianne, thanks for taking the time to rate us! You can find 2-line labels if you need more text? Have a nice day?
2
/5
★★☆☆☆
A lot of labels went off in the wash I followed the recommendations.... rather disappointed
Christel Dionisi
Translated review
Answer from Petit-Fernand
Hello Christel! I've sent you an e-mail so that you can give us more information about your problem! We'll find a solution as soon as you get back? Have a nice weekend?
2
/5
★★☆☆☆
I placed my order and it arrived 17 days later. I contacted you and at first you gave me some directions. After confirming that the address was correct and that I still did not receive my order, you opted not to reply again. I had had a good experience up to this point.
Patricia Morán
Translated review
Answer from Petit-Fernand
Hello Patricia, thank you very much for your comment and your order with Petit Fernand. I am very sorry that you did not receive our reply email that we sent on May 3? We always make ourselves available to help our customers? Have a nice day! ?? Sarah
2
/5
★★☆☆☆
The quality of the bottles is not worth the price. I had to change a stopper after a few months and the bottle breaks down quickly. For me the quality/price is not there.
Stefi
Translated review
Answer from Petit-Fernand
Hello Stephanie, Thank you for your message and your order ? I am sorry to hear that you were not satisfied with our products. I will send you an email so that we can find a solution together. Have a nice day! Sarah
3
/5
★★★☆☆
Hello, I'm very happy with the labels but delivery is much too slow, I thought my order had not been taken. Thank you very much.
Frantz
Translated review
Answer from Petit-Fernand
Hello Frantz! We apologize for the delay in delivery? I hope you enjoyed your articles all the same! Have a nice day and see you soon?
2
/5
★★☆☆☆
Label thermo... ce decole.
Dana Cargol
Translated review
Answer from Petit-Fernand
Hello Dana? We've contacted you to find out more about your problem. We will find a solution! Have a nice day and see you soon?
3
/5
★★★☆☆
Poorly used Automatic iron
Ch
Translated review
Answer from Petit-Fernand
Hello there! Thank you for your message. Please don't hesitate to contact us if you have any questions about our products? See you soon?
3
/5
★★★☆☆
Nice and quick, but the iron-on labels don't stick.
Marjorie Van Herp
Translated review
Answer from Petit-Fernand
Hello Marjorie, thank you for taking the time to give us your feedback. We've contacted you to get more information so we can help you better! See you soon?
3
/5
★★★☆☆
I really liked the labels, which were easy to order and personalize, but the only downside was the delivery time, which was a bit long for my taste. Would recommend.
Mira
Translated review
Answer from Petit-Fernand
Hello Mira, thank you for taking the time to give us your opinion. Unfortunately, delivery times can sometimes be extended? I hope you enjoy your order! See you soon!
2
/5
★★☆☆☆
Always top-notch, choice of shapes and colors, practical and long-lasting - nothing to complain about!
Alexia L
Translated review
Answer from Petit-Fernand
Hello Alexia, we are delighted that you are satisfied! ??
3
/5
★★★☆☆
I'm very satisfied with the sticky labels, but disappointed with the iron-on labels. A machine and they come off, even though they're on cotton, which has no embossing.
Fanny.c
Translated review
Answer from Petit-Fernand
Hello Fanny! We will find a solution for you? Have a nice evening?
3
/5
★★★☆☆
Disappointed by the color
Lou
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback! If the rendering doesn't match the preview, please don't hesitate to contact us 🙂 Hope to see you soon on our site?
3
/5
★★★☆☆
Supposedly 1-2 days shipping time, unfortunately I waited over a week. The stickers look slightly different last time. Had ordered exactly the same ones before. Unfortunately, many have already come off in the washing machine, although I followed the instructions exactly. Still great for the price, as half of the stickers do hold.
Lisa
Translated review
Answer from Petit-Fernand
Hello Lisa! Thank you for your order at Esistmeins.de ! We regret that you have a problem with your labels and invite you to contact our customer service so that we can help you. Here is our e-mail: [email protected] Mfg, Marylin
2
/5
★★☆☆☆
Disappointed with the quality of the products...
Marine
Translated review
Answer from Petit-Fernand
Thank you for your order and your message. We are sorry that our products do not meet your expectations. Please do not hesitate to contact us in advance next time. Our customer service team will be happy to explain our products to you. Quality is very important to us, as is customer service, and our teams do their utmost to satisfy our customers. We have received your e-mail and replied. We look forward to hearing from you so that we can find a solution for you. Best regards, Marylin
2
/5
★★☆☆☆
This is the second time I have ordered from you. Although I am satisfied with the labels for my little boy, I am very disappointed with the labels I ordered for my daughter. The simulator gave much more legible labels. So it's a bit disappointing given the usefulness of the product. I'd understood that the simulator was designed to avoid unpleasant surprises. It's a real shame, isn't it?
Emilie Pianetti
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for ordering from C-MonEtiquette.fr! We're sorry that the labels for your daughter didn't meet your expectations. We have just sent you an e-mail on this subject and we thank you for your reply so that we can help you. Have a nice day, Marylin
3
/5
★★★☆☆
It arrived 2-3 weeks after we ordered it and in good condition. We were not completely satisfied because the name we ordered could not be spelled correctly due to the printing type.
Ester
Translated review
Answer from Petit-Fernand
Hello Ester! I understand your disappointment about the special character? We take it into account to improve our techniques and offer as many characters as possible in the future! Have a nice day ?
2
/5
★★☆☆☆
The design is lovely and the service is great but the stick on labels do not withstand washing
Rita
Answer from Petit-Fernand
Dear Rita, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. We wish you a nice day and stay safe! Kindly, Marylin
2
/5
★★☆☆☆
I bought some self-adhesive clothing labels. Although I scrupulously followed the instructions on how to apply them and how long before washing, these labels, which are claimed to be machine-resistant to 40°, are already starting to peel off after just 1 wash at 30°.
Elodie Ayvasian
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your order Elodie! We're sorry you're having a problem with your labels. This is not normal, as all our labels are machine washable. We invite you to contact our customer service, so that we can help you and provide you with a suitable solution. Best regards, Marylin
2
/5
★★☆☆☆
The delivery was fast, therefore 2 stars. However, the ironing labels themselves state that they are only to be ironed on the care and instruction labels and not in the clothing itself, otherwise they will not survive washing! I don't know how big the care and instruction labels are in France? In Germany, your supplied iron-on labels will definitely not fit on them. If you had provided this information BEFORE ordering, that would have been desirable! I have just had another look on your website and there is nothing about this. On the contrary, the photos on your website show the iron-on labels in the middle of the clothing. For me, these iron-on labels are not useful, I could have saved myself the money!
Ines Z.
Translated review
Answer from Petit-Fernand
Hello Ines, thank you for your message and your feedback regarding our products. We are always working to improve the quality of our products and our website in order to avoid misunderstandings in the future. We wish you a nice day anyway and thank you again for your message. Best regards from France, Johanna
2
/5
★★☆☆☆
Quality getting worse and worse?
Emma Ricci
Translated review
Answer from Petit-Fernand
Hello, We are sorry that you perceive a decrease in quality. We work with trusted materials that we select with care. Our manufacturing in our Bordeaux workshops is checked with rigorous quality control. If, despite our efforts and vigilance, you have noticed a defect in your product, I invite you to write to our customer service department: [email protected] with a few photos to illustrate the problem so that we can suggest a solution. We wish you a very nice day. Marine
3
/5
★★★☆☆
I bought the iron on labels for my daughters school uniform. My daughter really enjoyed designing her labels and the site was really easy to use. Delivery was quick and the way the labels was packaged was lovely, instructions were also really easy to read. Unfortunately the labels have already started to peal off (they have been on for nearly 2 weeks) I doubt they will survive another wash. I'm disappointed because everything about the service was great its just a shame they haven't worked for us.
Sophie M.
Answer from Petit-Fernand
Dear Sophie, We thank you very much for ordering with Petit-Fernand UK, but sorry to hear that you had a problem with our labels. This is very unusual and we invite you to contact our customer service for help by e-mailing to: [email protected]. We wish you a wonderful day, kindly, Marylin.
2
/5
★★☆☆☆
The labels are very nice, and functional. I also got the customizable bags, but already after the first wash all the designs were ruined. I was a little disappointed.
Cristina M.
Translated review
Answer from Petit-Fernand
Dear Cristina, We are sorry if your bags were defective. For us, the quality of our products and customer satisfaction are a priority. Please write to us at customer service at [email protected] . You will see that we will find a solution. I wish you a good day! Roberto
3
/5
★★★☆☆
Good, I think it is very good but the delivery is very bad, since it takes a long time to arrive, otherwise very good and if the delivery is improved it would be great, thanks Inma.
Inma Vinagre
Translated review
Answer from Petit-Fernand
Good morning, Unfortunately, we are aware that many of you are experiencing delays in shipments.... We strive to find new and more reliable shipping solutions. We thank you for your trust and for sharing your opinion. See you soon, Marine
2
/5
★★☆☆☆
Shipping took too long.
Belén
Translated review
Answer from Petit-Fernand
Good morning, Unfortunately, we are aware that many of you are experiencing delays in shipments.... We strive to find new and more reliable shipping solutions. We thank you for your trust and for sharing your opinion. See you soon, Marine