/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I have not yet received the order so oessima
Giulia C.
Translated review
Answer from
Petit-Fernand
Dear Julia, we apologize for the late reply, I hope you have already received your order. If not, please contact us at [email protected] and we will do our 100% in order to find a solution. Best regards, Alessio
1/5
★☆☆☆☆
Unfortunately, almost a month after ordering, I have not received the requested labels. I think it was a shipping problem with post because the order appears to have been processed, but that is. Unfortunately.
Michela C.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I followed the instructions but all the thermoadhesive labels came off in the first wash. Absolutely not
Claudia B.
Translated review
Answer from
Petit-Fernand
Dear customer, We are sorry to hear that the product did not live up to your expectations, I hope in the meantime you received a new order. If not, please contact us immediately at [email protected]. Best regards, Alessio
1/5
★☆☆☆☆
Never arrived
Volanti M.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I have received my order. Unfortunately, I realized that something had gone wrong. I needed self-adhesive labels for clothes for my son, for kindergarten. Unfortunately, I got labels for items. I contacted customer service directly. They were not helpful at all. No exchange and period. But that wasn't my fault. Too bad. That was the first and last time. I am very disappointed ?? ??
Nadia
Translated review
Answer from
Petit-Fernand
We are sorry that we could not change the sales order in the system. It is simply impossible due to the program code.
1/5
★☆☆☆☆
Je n'ai jamais reçu ma commande
Mboudeu Tchana Alexandra
Translated review
Answer from
Petit-Fernand
Good morning, We apologize for the inconvenience caused by the shipping agency. I confirm that your order has been resent according to your request. Please, if you have not yet received it considering the dates, we kindly ask you to contact us at [email protected] ! Have a nice day, Maialen
1/5
★☆☆☆☆
I haven't received them yet!
Tracy O.
Answer from
Petit-Fernand
Hi Tracy, we are sorry you didn't receive your order. I have just sent you an email 🙂 Xia
1/5
★☆☆☆☆
I placed an order for labels last week. The payment appears to be regular but I did not get any order confirmation. Contacted by phone and email I received no response
Marianna G.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I am sorry to give 1 star because with the first order I had been super satisfied. I reordered the labels again this year and unfortunately as of 18.08 I still haven't received anything, not even an email to track the package or to explain the delay. I hope it's just a delivery mishap and to receive them soon, but since the order confirmation it's been 15 working days now. I expected at least a notice since in the confirmation I should have received them within 10 days at most.
Cristina M.
Translated review
Answer from
Petit-Fernand
Dear Cristina, In the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
The label package ordered and paid for was not delivered. Unfortunately, there is no way to track the shipment
Chiara
Translated review
Answer from
Petit-Fernand
Dear Chiara, in the meantime we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
August 22 order. To date I have not received anything. I am requesting a refund!
Elisa
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio