/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
It never arrived bil my order and I was not even rem bursed
Roberta P.
Translated review
Answer from
Petit-Fernand
Dear customer, meanwhile we apologize for the delay in replying, I hope in the meantime you have received your order. If not, please contact us immediately at [email protected] and we will find a satisfactory solution. Best regards, Alessio
1/5
★☆☆☆☆
I have not yet received the order
Romana P.
Translated review
Answer from
Petit-Fernand
Sorry for the long delivery time. If you have not received it, you could contact us at [email protected] for refund
1/5
★☆☆☆☆
Had these last year they were great. So bought for this year. Near impossible to get sticker off and when I finally get it off the rip half of the clear packet with it
disappointed!
Rebecca D.
Answer from
Petit-Fernand
Hi Rebecca, I have sent you an email. We are really sorry you are having difficulties with your labels. Xia
1/5
★☆☆☆☆
Labels never received. To be avoided like the bubonic plague
Filippo R.
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We are waiting for your feedback, see you soon ! ?? Alessio
1/5
★☆☆☆☆
Article not received to date.
Anette K.
Translated review
Answer from
Petit-Fernand
We are sorry to hear that you had problems with the delivery. Could you please contact us at [email protected] if you still haven't received it?
1/5
★☆☆☆☆
Bought 3 years running. First 2 years the product was great. This year, the labels have washed off first wash. Really dissatisfied
Melanie C.
Answer from
Petit-Fernand
Hi Melanie, as explained on email, we are sorry you experienced this with your labels this year. Have a good day! Xia
1/5
★☆☆☆☆
Excellent label service, which I have been using for years. Totally disappointed in the fabric bag. I washed it by hand with very little mild detergent and it became cardboard, ruined and ugly even to look at. I then saw on the label that they are not washable!!!! They are advertised as a snack or laundry bag, but who puts snacks and clothes in a bag without washing it? Cotton must be washable,I don't know what they are made of, I will never buy them again
Paola
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your bag ? For the labels, it is clearly stated on the site that this is not a washable product. However, we apologize for the misunderstanding ?? Alessio
1/5
★☆☆☆☆
I received fewer labels than I ordered
Laura S.
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We are waiting for your feedback, see you soon ! ?? Alessio
1/5
★☆☆☆☆
Just left with a big iron mark on school jumpers not worth it
Charlotte
Answer from
Petit-Fernand
Hi Charlotte, as explained to you on email, this is not what should happen. It sounds like there could be a problem with the iron rather than our labels. Sorry this happened to your jumpers 🙁 Xia
1/5
★☆☆☆☆
They haven't arrived I ordered ages ago and still aren't here
Sharon W.
Answer from
Petit-Fernand
Hi Sharon, I have just send you an email. I hope you have received your order by now 🙂 Xia