9.1/10
★★★★★
based on 121343 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
The bags cannot be machine washed, even with gentle washing, because otherwise they shrink, ruining the whole print. For their price it is unthinkable.
ChiaraReviewer icon
Chiara
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We hope to have a way to make it up to you! ?? Alessio
1/5
★☆☆☆☆
Bought the iron labels and what horrible quality. They are all peeling off after first wash.
Cheri U.
Cheri U.
Answer from Petit-Fernand
Hi Cheri, we are sorry you had difficulties with the labels you received. We have refunded you as requested 🙂 Xia
1/5
★☆☆☆☆
Unfortunately, it didn't transfer my phone number completely. That's why I'm not so happy. For the price, that shouldn't happen
SusanneReviewer icon
Susanne
Translated review
Answer from Petit-Fernand
Hello Susanne, Thank you for your message. This is not normal - it must be an error in the cutting. I will write you an e-mail so that we can get in touch. Kind regards from France, Maïté from the Esistmeins team
1/5
★☆☆☆☆
I didnt recieve my items
S P.
S P.
Answer from Petit-Fernand
Sorry you didn't receive your order, although I hope that since this comment you have! I have sent you an email, Xia
1/5
★☆☆☆☆
Couldn't rate as arrived too late for term to begin and still haven't received them
Lin S.
Lin S.
Answer from Petit-Fernand
Good afternoon, I hope you have received your order since this review. I have also sent you an email 🙂 Xia
1/5
★☆☆☆☆
I have no received the product yet, nor been contacted by anyone with updates about where it is!
Rudina E.
Rudina E.
Answer from Petit-Fernand
Hi I have sent you email now regarding your order, although I hope since this review you may have received it! Xia
1/5
★☆☆☆☆
I would have loved to say how beautiful the stickers are if they had arrived! Order never received and talking to support is like talking to a wall. They continually send the same email without actually solving the problem! Tell me how I should contact you.
GiusyReviewer icon
Giusy
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We hope you can receive it soon ! ?? Alessio
1/5
★☆☆☆☆
The order never reached me
Deborah T.
Deborah T.
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I have sent you an email to find a solution ! We are waiting for your feedback, see you soon ! ?? Alessio
1/5
★☆☆☆☆
Hello to date I have not received anything yet, so I can only give a negative review, I am waiting for a communication from you
Giuseppina C.
Giuseppina C.
Translated review
Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I have sent you an email to find a solution ! We are waiting for your feedback, see you soon ! ?? Alessio
1/5
★☆☆☆☆
I have still not received my labels and my child is back at school No information on why it's delayed
Kirsty V.
Kirsty V.
Answer from Petit-Fernand
Hi Kirsty, Sorry you didn't receive your order. I have sent you an email 🙂 Xia
1/5
★☆☆☆☆
I have not received the goods
Esther O.
Esther O.
Translated review
Answer from Petit-Fernand
Good afternoon Esther, Thank you for you message. I'm sorry that you didn't recieve you order yet. I saw that your shipping address was indicated in our system without a house number. I will write you an e-mail so we can get in touch. have a nice day! Maïté from the esistmeins-team
1/5
★☆☆☆☆
Unfortunately nothing arrived
Sabine G.
Sabine G.
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We have already been in contact by email and I am pleased that we were able to find a solution together. Kind regards from France, Maïté from the Esistmeins team