/10
★★★★★
based on 125780 reviews published
★★★★★
based on 125780 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Super. 5*. Thanks a lot!
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We're delighted you like our products! Sincerely, Maialen
2
/5
★★☆☆☆
I still haven't received my 7/2 order. Very slow service and no parcel tracking.
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
2
/5
★★☆☆☆
I think this site is great, but I'm disappointed by the labels, which peel off and don't last very long unfortunately. Too bad
Cécile Larcheveque
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Answer from Petit-Fernand
Hello, please accept our sincerest apologies. It's not normal for the labels to come unstuck; you've probably received a defective batch. In order to find a solution to your problem as quickly as possible and return them to you at our expense, please send us an e-mail to [email protected] . Best regards, Maialen
3
/5
★★★☆☆
Conforming labels, very pretty. I just expected to have several kinds and not just one-line labels.
Ncy
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Answer from Petit-Fernand
Hello, thank you for your message. If you'd like more variety, we have many packs that offer labels in different shapes, lines and uses. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are made and delivered very quickly. My only regret is that the labels are "plastic" and not fabric. I'm not sure they'll last very long on clothes (I've had fabric labels for 20 years on beach towels that haven't moved). After only two washes, your labels are already "fl?tries".
Invité
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Answer from Petit-Fernand
Thank you very much for your suggestion. Indeed, fabric labels are a product that we are in the process of integrating into our range. However, I can confirm that the labels are wash-resistant. Good day , Maialen
2
/5
★★☆☆☆
The labels are very pretty and look wonderful inside the garments. Easy to iron on, however once the garments have been washed, the labels unstick and come off into the washing machine.
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Answer from Petit-Fernand
Hello, we thank you very much for your order with Petit-Fernand UK! We are sorry that you have problems with your labels. This is not normal and should not happen. Please contact our customer service for help to: [email protected] Thanks a lot! Kindly, Marylin
3
/5
★★★☆☆
Hasn't arrived yet and I keep getting emails to review it ...
Julia
Answer from Petit-Fernand
Hello Julia and thank you for your order with Petit-Fernand UK! We are sorry that you did not receive your order yet and invite you to contact us, so we can have a look and help! Please send an e-mail to: [email protected] ! Thanks a lot and have a wonderful day! Kindly, Marylin
2
/5
★★☆☆☆
I received labels for office items. They don't stick well. Too bad
Lauriane
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Answer from Petit-Fernand
Hello Lauriane, thank you very much for your order! We're sorry you're having problems with your labels. Quality is very important to us and we test them regularly. This shouldn't happen. We have just sent you an e-mail to find a solution and we thank you for your reply.
3
/5
★★★☆☆
Very fast, no disappointment there
Invité
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Answer from Petit-Fernand
Hello and thank you for your order and your message! We are delighted that you are happy with our service and we wish you a very nice day.
3
/5
★★★☆☆
The label system is not bad, although they are too big to put on some garments. The worst thing is the shipping system. If they improve this so that it arrives in less than a week they have 5 stars.
Invité
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Answer from Petit-Fernand
Good morning, We are pleased to know that you like our labels and I ask you to accept our sincere apologies for the delay, we are improving our shipping services to Spain so that orders can be delivered in less than a week since Correos is having problems lately to deliver them on time. Cordially, Maialen
2
/5
★★☆☆☆
Unfortunately, the iron-on stickers don't stick at all! They all fell off after the first wash and are now in the washing machine...
Invité
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Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We are sorry that you have a problem with your labels and advise you to follow the instructions carefully. We have just sent you an e-mail to help you and wish you a nice day, mfg, Marylin
2
/5
★★☆☆☆
After the first wash, the labels on the clothes have started to peel off.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the labels to our email [email protected] . Cordially, Maialen
3
/5
★★★☆☆
I had already bought these labels for my first child and I am really satisfied, very good quality ! Only downside is the delivery by regular mail which doesn't guarantee to check if the package was delivered or not..but the customer service is really fast and ready to solve problems!
Invité
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Answer from Petit-Fernand
Good morning Vanessa and thank you for your message. I am very happy that our products are to your liking 🙂 I confirm that we have little leverage over the postal service, although all our orders leave by priority mail. However, as you were able to verify, we are always available and happy to help our customers should they experience any problems with their delivery. It's been a pleasure! 🙂 Hope to see you again very soon! 🙂 Cordial greetings and have a nice day! Dorine
3
/5
★★★☆☆
The new adhesive labels for clothing do not hold up very well to washing, since after following the instructions to stick it on and not use it for several days, when washing it, it peeled off.
Sonia
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the labels to our email [email protected] . Cordially, Maialen
2
/5
★★☆☆☆
Hello, the labels are very pretty but they peel off very quickly, except on the cotton. It's a shame. Best regards.
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our items are not up to standard. You have probably received a defective batch. In order to find a solution to your problem as quickly as possible and return the labels to you at our expense, I would ask you to send us an e-mail to [email protected] with some photos. Best regards, Maialen
3
/5
★★★☆☆
Bjr je vs cette car quand j'ai voulu mettre le nom de famille de ma petite fille impossible ct juste le compte de lettres ps compris très déçu samples que je ne peux même me servir c'est dommage
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our articles are not to the author . In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
They look nice, but they stick very badly and always come off. I won't buy them again.
Yasmin
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We are sorry that you are having a problem with your labels. This is not normal and should not happen. We have just sent you an e-mail to find a solution. Mfg, Marylin from the Esistmeins team
2
/5
★★☆☆☆
Article never received
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
3
/5
★★★☆☆
Hello I received my labels but they are not in the name of my daughter there was a mistake too bad because they were very pretty
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
3
/5
★★★☆☆
Hello unfortunately I did not receive the right first names... It's a real shame because otherwise it would have been beautiful.
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
I thought I could replace the product and change it to what I wanted but nothing
Cestaro M.
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Answer from Petit-Fernand
Dear Mattia, Thank you for your message. I am sorry that you did not order the label format corresponding to your needs. However, you will see that I have sent you an email proposing a solution since the quality of our products and the satisfaction of our customers are very important values for us. I look forward to your kind feedback. Have a nice day 🙂 Dorine
2
/5
★★☆☆☆
Stickers after the first wash have fallen off
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
3
/5
★★★☆☆
Unfortunately, the shoe adhesives don't stick really well. They don't stick well in the rucksack either. The corners come off very quickly. So unfortunately I can't really use the relatively expensive stickers.
Mama
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We are sorry that you are having a problem with your labels. This is not normal and should not happen. We have just sent you an e-mail to help you and are waiting for your reply! Have a nice day and stay healthy! Mfg, Marylin from Team Esistmeins.de !
3
/5
★★★☆☆
Labels too pretty a lot of choice of personalization but small problem some of my labels come off after a wash at 30 ° when it seems to me to have glued correctly otherwise I am quite satisfied with my purchase would recommend when my daughter starts kindergarten.
Kimberley Paoli
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Answer from Petit-Fernand
Hello Kimberley, Thank you very much for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels. This is not normal and should not happen. We invite you to contact our customer service to help you: [email protected] Very nice day to you.
2
/5
★★☆☆☆
The order took a long time and the labels half peeled off very unhappy
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email to our email address [email protected]. Cordially, Maialen
3
/5
★★★☆☆
The labels are beautiful and delivered very quickly, but it's a shame that they don't wash well on synthetic fabrics.
Dominique Saunié
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Answer from Petit-Fernand
Hello and thank you for your order! Our iron-on labels can be applied to most textiles! And for more fragile textiles, you'll find our self-adhesive garment labels to apply over brand or care labels. Don't hesitate to contact our customer service for more information: [email protected] Have a great weekend! Sincerely, Marylin
2
/5
★★☆☆☆
I've been ordering since 2015 and this is the second time I've received an order and I'm disappointed. I do and know how to put the labels on well because I haven't had any problems so far, but lately I've had quite a few peel off after they've been in the washing machine, which is really annoying.
Sandy
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels. The quality of our products as well as our customer service are very important to us and we have just sent you an e-mail to be able to provide you with a solution. Have a great weekend, Marylin
3
/5
★★★☆☆
The adhesive and thermoadhesive labels for the clothes are very nice and arrived in a short time. The stickers and also the ones for the shoes are great, but the thermoadhesive ones from the last two orders don't stick for long despite being attached properly and washing at 40 degrees max. The ones from the first orders, on the other hand, are still attached.
Sara
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Answer from Petit-Fernand
Dear Sara, Thank you for your comment. I am sorry that you encountered problems with our thermoadhesive labels. In fact, they should not come off. I took the liberty of sending you a communication via email so that I can propose a solution. Please do not hesitate to write to me when this is the case. I am always happy to help you 🙂 Kind regards. Good afternoon! Dorine
3
/5
★★★☆☆
Hello, I ordered self-adhesive and iron-on clothing labels but I'm very disappointed. The iron-on ones don't stick at all!
Invité
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Answer from Petit-Fernand
Hello and thank you very much for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels. Did you follow the instructions correctly? The quality of our products is very important to us, as is our customer service, and we have just sent you an e-mail so that we can see what happened and find a solution. Sincerely, Marylin
3
/5
★★★☆☆
The shipping took longer than expected as it said on the web. The rest, perfect! the cups and canteen are great and very well packaged. Thank you
Invité
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Answer from Petit-Fernand
Hello, I am sorry to hear that your order took a while to arrive. We are indeed working to improve our delivery times. Have a nice day, Maria.