/10
★★★★★
based on 125780 reviews published
★★★★★
based on 125780 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Only hold partially when washed. The rest is great, like color, size etc.
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have a problem with the labels and invite you to contact our customer service so that we can help you by e-mail at: [email protected] Mfg, Marylin
2
/5
★★☆☆☆
The labels are perfect and I have been buying them for several years. In my last order I purchased the custom pouch which after the first wash completely lost all the color of the design. I basically spent 4.9+6.00 shipping for a faded pouch that we will not use. A disappointment....
Cecilia
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Answer from Petit-Fernand
Good morning Cecilia, thank you for writing to us. I am sorry that your bag faded with the first wash. It is not normal. So, I have emailed you so that we can help you. I wish you a very good day in the meantime. See you soon! Dorine
3
/5
★★★☆☆
The labels have nice graphics and are made well, using them over time however I have noticed that both the thermo and adhesive label labels come off! Not washing the garments at more than 40 degrees! Cmq overall good
Invité
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Answer from Petit-Fernand
Dear Elisa, Thank you for your message. I am glad that you like our labels. Nevertheless, I confirm that they should not come off so quickly with 40 degree washings. You will see that I have sent you an email to help you solve and propose a solution. I remain at your disposal and wish you a very good day! Dorine
2
/5
★★☆☆☆
Order object labels + Iron-on labels Very satisfied with the object labels I can't say the same for the clothes labels which have almost all come off I'm quite disappointed ...
Invité
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Answer from Petit-Fernand
Hello Madam and thank you for your order and your message! We are delighted that you are satisfied with our object labels, but sorry that you are experiencing a problem with the garment labels. We have just sent you an e-mail to help you, as this is not normal and the quality of our products is very important to us. Sincerely, Marylin
3
/5
★★★☆☆
Well, in my case they have come off on my clothes, they do not stick. As the procedure says
Jeimy
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Answer from Petit-Fernand
Dear customer, I am sorry to hear that you had problems with your order. I invite you to write to us at [email protected] to see what happened. Have a very good day. Maria.
2
/5
★★☆☆☆
Clothing labels come off, not very satisfied
Invité
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Answer from Petit-Fernand
Hello, Thank you for your order and your message. We're sorry you're having a problem with your labels. The quality of our products and our customer service are very important to us and we have just sent you an e-mail so that we can find a solution. We wish you a very nice day and don't hesitate to contact us again if you need anything by e-mail at: [email protected] Cdt, Marylin
3
/5
★★★☆☆
The caps and the gourd are great, and so are the lunch-boxes. I am disappointed, however, because on one of the lids of one of the two lunch-boxes, the plastic with the decoration and the name is peeling off, even though we haven't had it for 1 month...
S. Monis
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're delighted that you like our products and we've just sent you an e-mail about the problem with the lids so that we can help you! Please check your email and get back to us. We wish you a very nice day! Sincerely, Marylin ([email protected])
2
/5
★★☆☆☆
The self-adhesive clothing labels have changed format and are now smaller. I was disappointed, because with long first names and the reduced format, I find the writing tiny. If anything, it would be more useful and legible to write directly on the labels with a textile pen, rather than buying the self-adhesive clothing labels. The labels are smaller, but the price is the same. Before, there was also a protective film to be applied to the "shoe" labels to prevent them from fading, but this protection has disappeared. For me, we're doing less, but still at the same price. Otherwise, I'm satisfied with the "object" labels. I sent a message to the site after my order, but never got a reply.
Laet
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Answer from Petit-Fernand
Hello, thank you very much for your order and your loyalty, however we are sorry that you have problems with the labels and we invite you to contact us at customer service, so we can help and inform you: [email protected] or by phone: 09 72 50 06 58 Cdt, Marylin
3
/5
★★★☆☆
Plenty of choice to personalize your labels, but some labels don't hold up well, even on cotton and when you've followed the instructions, which is a shame...
Pommepomme
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Answer from Petit-Fernand
Hello Charlotte, thank you for your message. I'm sorry your labels are coming off. I can confirm that this is not normal. I've sent you an e-mail to the address you used to place your order so that I can find out why your labels are coming off and help you. I remain at your disposal. See you soon! Dorine
3
/5
★★★☆☆
The last batch of clothing stickers have fallen off after a few washes. We understand that it could have been the batch and that is why we have repeated and hope it will not happen again. Slds,
Sonia Daryanani Rondón
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Answer from Petit-Fernand
Dear Sonia, I am sorry you had problems with your order. I invite you to write to us at [email protected] to see what happened. Have a very nice day. Maria.
3
/5
★★★☆☆
Delivery time is very slow
Invité
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Answer from Petit-Fernand
Hello, I am sorry to hear that your order took a while to arrive. We are indeed working to improve our delivery times. Have a nice day, Maria.
3
/5
★★★☆☆
I've stuck on a few labels but they're coming off, although I've followed all the instructions for use. If you have any tips, please contact me.
Bora Studemann
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Answer from Petit-Fernand
Hello Bora, thank you for your message 🙂 We are absolutely willing and available to help you with your labels 🙂 I'll get back to you right away by e-mail to offer my help 🙂 See you soon! Dorine
3
/5
★★★☆☆
Very cute and easy to "make", but I'm not sure it will last.
Lea Choisy
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Answer from Petit-Fernand
Hello Lea, thank you for contacting us. I'm sorry you're having trouble with our iron-on labels. In order to help you and provide you with a quick solution, I've replied to you by e-mail. I look forward to hearing from you soon! Sincerely, Dorine
3
/5
★★★☆☆
Shipping takes a long time to arrive
Invité
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Answer from Petit-Fernand
Hello, I am sorry to hear that your order took a while to arrive. We are indeed working to improve our delivery times. Have a nice day, Maria.
3
/5
★★★☆☆
The stickers are fine. But they took a long time to arrive.
Invité
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Answer from Petit-Fernand
Hello, I am sorry to hear that your labels took a while to arrive. We are indeed working to improve our delivery times. Have a nice day, Maria.
3
/5
★★★☆☆
Very nice and customizable labels, but some came off with washing. Maybe it depends on the material the garment label is made of.
Anastasia
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Answer from Petit-Fernand
Good morning Anastasia, thank you for your message. I confirm that your labels should not come off. Would you have a chance to send us pictures of the labels that came off or the place where they were attached please? The address is : [email protected]. It would allow me to understand why and more importantly to be able to help you 🙂 See you soon by email! 🙂 Dorine
2
/5
★★☆☆☆
Shipping notice arrived on 18.01 today we are at 1.02 and still nothing arrived
Invité
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Answer from Petit-Fernand
Good morning and thank you for your message. I have checked your order and confirm that it is not normal that it has not arrived since January 18. So that we can help you could you kindly write us an email to: [email protected] so that we can verify your address as on this platform I cannot give personal data? You will see that we will find a satisfactory solution 🙂 Looking forward to reading it, I wish you a good day! Dorine
3
/5
★★★☆☆
Labels are aesthetically very beautiful, unfortunately, in recent years the materials from which they are made have changed; they are thicker and I find them much less functional than in the past. Unfortunately, after a short time they become detached from the school objects to which they are attached and no longer fully perform their task.
Laura R.
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Answer from Petit-Fernand
Dear Laura, Thank you for your message. I confirm that it is not normal for your labels to come off. So that we can help you, could you kindly email us at [email protected] with photos of the labels that came off (or the place where they were attached) please? It will be my pleasure to help you understand why and propose a satisfactory solution. In the meantime, I wish you a very good day! See you soon! Dorine
2
/5
★★☆☆☆
I unfortunately have to give 2 stars because I placed the order on Dec 11 and received it on Jan 29!!! I wrote 3 times to customer service before I was able to get a satisfactory answer and finally the tracking number. Too bad because the product is very nice, but for these reasons I will not place any order again.
Luana
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Answer from Petit-Fernand
Dear Luana, Thank you for your message. I am sorry you were not fully satisfied with your experience with us. Could you kindly email me at : [email protected] and indicate to which address you wrote without having received a reply, as we make it our priority to reply to all our customers in less than 24 hours, and I would like to understand if there might have been some computer problem about it. Thank you in advance and have a good day! kind regards. Dorine
3
/5
★★★☆☆
I thought I had ordered self-adhesive clothing labels, but I received iron-on labels.
Invité
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Answer from Petit-Fernand
Hello Melanie, and thank you for your message. After checking your order, I can confirm that you have indeed ordered iron-on labels for clothing. I also took the liberty of writing to you to help you. See you soon! 🙂 Dorine
3
/5
★★★☆☆
Fast delivery and lovely patterns and colors. Too bad the iron-on labels don't stick to the clothes.
Justine Cazy
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Answer from Petit-Fernand
Hello Justine and thank you for your kind comment 🙂 It's not normal for our iron-on labels not to stick. I've written to you by e-mail so that I can help you and find a solution quickly. Have a nice evening! Dorine
3
/5
★★★☆☆
Beautiful lunch box, fast delivery
Angela M.
Answer from Petit-Fernand
Hello Angela, thank you very much for your order! We are very happy that you like our product and service! So why not a bit more stars! -:) Thanks a lot again and have a very nice day! Kindly, Marylin
3
/5
★★★☆☆
Compared to four years ago, much more expensive, less stickers and it took a month!
Invité
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies. We are in the process of fixing the shipping problem for Spain ! On the other hand, I am sorry that the quantities are not to your liking, the packs are made according to what the customers propose us according to their needs ! Cordially, Maialen
3
/5
★★★☆☆
I love the labels but the shipping is very slow. this last order something strange happened to me, i placed the order and just that afternoon i received a discount email that i could not use clearly ........ i found it quite strange the truth.
Laura
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies. We are in the process of fixing the shipping problem for Spain ! On the other hand, as far as the discount is concerned, if you placed your order the same day the promotion started, we can refund you the amount ! Please contact us at our e-mail address [email protected]. Cordially, Maialen
3
/5
★★★☆☆
Too bad you can't just have stickers. I hate ironing.
Invité
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Answer from Petit-Fernand
Hello Madam, but you can! -:) We sell iron-on labels as well as self-adhesive labels: https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement Please do not hesitate to contact our customer service department by e-mail at [email protected] for any assistance. Sincerely, Marylin
3
/5
★★★☆☆
The self-adhesive labels I received are extremely difficult to remove (especially if you don't want to damage them). However, this isn't my first order for this type of label and I've never had this problem before. Nor was I able to empty the basket, which still contained the last order placed (I tried to delete it several times. I did get the "your basket is empty" message, but it kept coming back). It took a long time to receive the order, but fortunately I wasn't in a hurry.
Sabrina Bertrand
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We are sorry that you have a problem with your order and we invite you to contact our customer service, so that we can help you: [email protected] ! Please do not hesitate to contact us if you have a problem with your order. Our customer service team is there for you by e-mail or even by phone: 09 72 50 06 58 Very nice evening to you, cdt, Marylin
2
/5
★★☆☆☆
I received a nice lunch box with Giulia written on it. Nice, but after the first wash is the first use the clasp broke right away!!!
Paola
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Answer from Petit-Fernand
Good morning Paola, thank you for your message. I am so sorry that you encountered problems with your lunchbox. So that we can help you, could you kindly send us a picture of the part that broke via email to [email protected]? Thank you in advance and have a great day! Dorine
3
/5
★★★☆☆
Labels peel off
Invité
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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry to hear that you're having trouble with your labels. This shouldn't happen and we recommend that you contact our customer service department, so that we can help you: [email protected] Thank you and have a nice day, cdt, Marylin
3
/5
★★★☆☆
Not suitable for clothes, so useless for me
Client
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Answer from Petit-Fernand
Thank you for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with smooth surfaces: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure We also offer assorted labels by theme, our "practical packs": - Ski: https://www.c-monetiquette.fr/marquer-vetement-etiquette-ski-colonie - Birth - crèche: https://www.c-monetiquette.fr/marquer-vetement-creche-naissance-pack - Kindergarten - school: https://www.c-monetiquette.fr/marquer-vetement-etiquette-maternelle-pack - Summer camps - school trips: https://www.c-monetiquette.fr/marquer-vetement-colonie-voyage-scolaire-pack - Mini pack découverte: https://www.c-monetiquette.fr/marquer-vetement-etiquette-decouverte-pack You'll find even more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information you may require, and would be delighted to help you in the future, if necessary. ([email protected]) Wishing you a very pleasant day, Sincerely, Your C-MonEtiquette.fr team
2
/5
★★☆☆☆
I never received my order and I'm waiting for the second one which should arrive soon, I hope.
Trabelsi
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Answer from Petit-Fernand
Hello and thank you for your order and your message! We're sorry you didn't receive your order and we invite you to contact us by email at: [email protected] so we can take a look and help you. Sincerely, Marylin