/10
★★★★★
based on 125776 reviews published
★★★★★
based on 125776 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The quality of the kit is good, but there is a large ink stain at the top of the kit. Disappointed because it doesn't come out even when washed.
Charline Belna
Translated review
Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you're having a problem with the kit. This is not normal and we invite you to contact our customer service department, so that we can find a solution for you: [email protected] Cdt, Marylin
3
/5
★★★☆☆
This is the first time I've ordered anything other than labels. My order was sent in several shipments, so far no worries, but I found out when I opened the package that was supposed to contain my order. So a little lack of information on shipping and tracking (I had to ask for my parcel number 2 times to get it... ) .
M.
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that there was a problem with your delivery. We have indeed had some delays on the textile products and we are sorry about that. Normally you should have been informed. Our apologies! Hopefully you've received everything by now. We wish you a very happy new year! Sincerely, Marylin
3
/5
★★★☆☆
The quality looks good (after all, I don't have the benefit of hindsight, so I don't know how it will evolve over time) but I don't like the opening system for the bottles and cans, I think it's not easy for a young child and it's not hygienic to have to open with your fingers... I didn't see it before ordering. I don't know if it's me who didn't find it, but I think it's not described on the site. Delivery is very fast. And the designs and personalization appeal to children.
Erica H.
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are delighted that you like our products, but sorry that you are disappointed with our opening systems. We do our best to ensure the quality of our products and our graphic designers regularly work on our desings. We invite you to contact us in advance next time, so that we can advise you. We wish you a wonderful festive season! Sincerely, Marylin
3
/5
★★★☆☆
Pretty gourd, but a little heavy and difficult for a 3-year-old to open.
Gaëlle
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having trouble opening the gourd and invite you to contact our customer service department for assistance by e-mail at: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
Disappointed with the result for the price!
Audrey Voisin
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Answer from Petit-Fernand
Thank you for your order! We are sorry that you are not satisfied with our products. Quality and customer service are very important to us and we invite you to contact us by e-mail at: [email protected] so that we can help you. Happy Holidays to you! Sincerely, Marylin
3
/5
★★★☆☆
Quality is lower than expected.
Vanessa
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Answer from Petit-Fernand
Good day, Thank you for your order! We are sorry to hear that you are not satisfied and invite you to contact our customer service for assistance by email at: [email protected] Kind regards, Marylin
3
/5
★★★☆☆
Stickers are difficult to remove from the backing paper and the surrounding film sometimes tears off.
I.s.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have a problem with your labels and invite you to contact our customer service for help at: [email protected] ! We wish you a happy new year! Mfg, Marylin
3
/5
★★★☆☆
The stickers are very thick, I ordered these before in September and they last ages but I needed some more clothes labels. Unfortunately the edging of the stickers didn't detach as easily as the last ones. They pulled at the edges where they hadn't been fully cut into I'm presuming. I'm hoping this doesn't mean they come off easier.
Stacey
Answer from Petit-Fernand
Dear Stacey, thank you for ordering with Petit-Fernand UK! We are sorry you are encountering problems with the labels, this is very unusual and we invite you to contact our customer service for further assistance: [email protected] Thank you very much, kindly, Marylin
3
/5
★★★☆☆
I don't really like it, it came off in the wash, even though I followed the instructions very well.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry you had a problem with your labels. This should not happen and is not normal. We invite you to contact our customer service, so that we can find a solution: [email protected] Very happy New Year to you.
3
/5
★★★☆☆
Shipping too slow
Monica L.
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Answer from Petit-Fernand
Dear Monica, Thank you for your comment. I am sorry that your order took time to arrive. The shipment from our side took place the day after your order was placed, but , indeed we have noticed that during this Christmas season the post office time is a bit longer than usual. However, we hope that you enjoy the products and that we will see you again soon at Petit-Fernand.co.uk Sincerely, Dorine
3
/5
★★★☆☆
They took a long time to arrive and don't hit very well.
Invité
Translated review
Answer from Petit-Fernand
Good day, Thank you for your order! We are sorry to hear that you are not satisfied and invite you to contact our customer service for assistance by email at: [email protected] Kind regards, Marylin
2
/5
★★☆☆☆
Unfortunately, the iron-on labels don't hold at all. No matter how long you iron them!
C.e.
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We regret that you have a problem with the labels. This is not normal and we invite you to contact our customer service for help: [email protected] Mfg, Marylin
2
/5
★★☆☆☆
I ordered a creche pack and labels for another child and everything was put together. As a result, I had to undo the booklet, which was very ugly to give as a gift... I'm quite disappointed.
Mlle Dubain Stephanie
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Answer from Petit-Fernand
Thank you for your order! We are sorry that you are not happy with your order and we invite you to contact our customer service by email at: [email protected] to be able to help you. Sincerely, Marylin
2
/5
★★☆☆☆
The labels come off easily. I ironed them as the instructions said, but they pop right off. 🙁 A pity because they are beautiful. I will not put any more of your labels, I will buy from another company. Very disappointed, after more than 1 month waiting, the result was not good.
Alicia
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Answer from Petit-Fernand
Good day, Thank you for your order! We are sorry to hear that you are having problems with your labels and invite you to contact our customer service for assistance by email at: [email protected] Best regards, Marylin
3
/5
★★★☆☆
I tried in vain to place an order on your site during the last week of November in order to benefit from the code for the 2nd lunchbox at 50% off. It didn't work and I reported it to customer service. So I paid the full price, and was disgusted when I saw that the following week you were offering these boxes at 16.50 instead of 22. Customer service should have informed me, that would have been nicer. As a result, I would no longer recommend this site.
Idolara
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Answer from Petit-Fernand
Hello Madam! Thank you for ordering from C-MonEtiquette! We regularly have special offers and we invite you to subscribe to our newsletter to receive all our offers in advance. Wishing you a good day and happy holidays!
3
/5
★★★☆☆
Everything was fine with the order, unfortunately a change to the order was not accepted despite confirmation by e-mail.
Platin
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Answer from Petit-Fernand
Hello, thank you for your order! We regret that there was a problem with the modification of your product and invite you to contact our customer service again so that we can offer you a solution.
2
/5
★★☆☆☆
I was a little disappointed because the labels came off ??
Stefania S.
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Answer from Petit-Fernand
Dear Stefania, Thank you for your comment. We are sorry to hear that you had problems with your labels, it is not normal for the labels to come off; I kindly ask you to send me photos of the labels coming off or the spot where you had attached them to check with the quality service. The address to send them to is [email protected] . Thank you very much! Dorine
2
/5
★★☆☆☆
I have been buying your labels for a few years now and have always been very very happy but i have to be honest the quality has gone down. The stick on name labels i ordered in the summer for my children returning to school have been peeling off. This hasn't happened in previous years. Also my latest order of some stick on labels arrived with most of the order missing. I still haven't received the outstanding labels yet and chistmas is next week. I have had to purchase additional labels from a supermarket as i had to post present at the end of last week so feel very disapointed and feel i have wasted money now on something that i have had to go and repurchase so have been out of pocket. Not happy at all.
Amanda
Answer from Petit-Fernand
Dear Amanda, we thank you for ordering with us! We are sorry that there seemed to be problems with your order and invite you to contact our customer service for assistance by e-mailing to: [email protected] Thank you very much and have a nice Christmas!
2
/5
★★☆☆☆
Unfortunately, they come off in the wash
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-Monetiquette! We're sorry you're having trouble with your labels. This is not normal and should not happen. Please contact our customer service for assistance. Sincerely, Marylin (mailto: [email protected])
3
/5
★★★☆☆
A little small stickers
Philipp V.
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Answer from Petit-Fernand
Dear Philipp, Thank you for your message. I am sorry that our labels are not to your full liking. Since we have different sizes of labels according to their use, I would be very happy to help you in the future to choose the labels you would like best. For advice, you can contact us by email at : [email protected] Thank you very much, Dorine
3
/5
★★★☆☆
Order received on time. The canister is very cute. However, I'm very disappointed with the quality of the little personalized school bag: the fabric was all wrinkled and the print was not sharp. The personalized bag is very light. I wouldn't recommend it.
Annie
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Answer from Petit-Fernand
Thank you for your order. We are very sorry that there was a problem with the kit and we invite you to contact us by e-mail at: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
Goods did not arrive. Only after several e-mails and a phone call from me, assurance to send the order again. Service very friendly and helpful!
Kunde
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Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We regret that there was a problem with your delivery. It is rare, but unfortunately sometimes happens that the post office does not deliver something. However, we are pleased that you are satisfied with our customer service and hope that you will receive your order as soon as possible. Merry Christmas !
3
/5
★★★☆☆
Easy ordering, fast delivery. But the iron-on labels don't stick at all. I had already ordered some without any problem. But this time, they don't stick. Disappointed
Noemie T.
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Answer from Petit-Fernand
Hello , Thank you very much for your message. I am sorry to hear that you are experiencing difficulties with your labels. Please contact our customer service department by e-mail at: [email protected] Yours sincerely, Caterina
3
/5
★★★☆☆
The labels are really nice and cute. I love them. To be seen after use and machine washing. Where I'm disappointed is that I really thought I'd ordered the labels with ironing and in the end I received the labels without ironing.
Cindy Bernard
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Answer from Petit-Fernand
Thank you for your order, but we are sorry that you have received the wrong labels. Please contact our customer service department by e-mail at [email protected] to find a solution. Sincerely, Marylin
3
/5
★★★☆☆
Great product, but I paid 2 times...not understood... and I realized too late... otherwise nickel labels
Invité
Translated review
Answer from Petit-Fernand
Hello Madam! Thank you for your order. We invite you to contact our customer service to find a solution, as apparently there was an error at the time of payment. Here is the e-mail: [email protected] ! Wishing you happy holidays! Sincerely, Marylin
3
/5
★★★☆☆
The product arrived promptly but in a very battered envelope. The illustration detail is lost on the stickers as the images are too small. My little granddaughters will need a magnifying glass to see the images. Disappointed. I think if I was being constructive I would suggest giving more of the blank space over and enlarge the images.
Frood
Answer from Petit-Fernand
Hello and thank you very much for your order, but we are sorry to hear that there seemed to be a problem with it and invite you to contact our customer service for assistance by e-mail to: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
I bought a batch of sticky labels and was very pleased with them. I bought a second set, but some of them came off in the first wash. I find the labels very nice and easy to use, and they won't come off when I wash them.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are delighted that you like our products, but sorry that you have a problem with the second batch. This should not happen and we invite you to contact us by email at [email protected] so that we can find a solution for you. Sincerely, Marylin
3
/5
★★★☆☆
Your products are always original and beautiful indeed. But I want to point out something really unfortunate,I understand that the delivery is in the mailbox but you have to put a package or wrapping because raining I had all the stickers ruined and it is not nice at all. Not knowing when they arrive precisely if it rains it is a disaster.
Valentina C.
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Answer from Petit-Fernand
Dear Eleonora Thank you for your comment. We are sorry for the inconvenience, indeed as specified on the site we ship by mail. For any further information please contact me at [email protected] Caterina
3
/5
★★★☆☆
Not received my stickers yet due to Christmas post but I'm sure will be here soon, but I love the designs Iv chosen!
Claire
Answer from Petit-Fernand
Dear Claire, thank you for ordering with Petit-Fernand UK! We are sorry that you did not receive your products yet and just send you an e-mail and are waiting for your reply, so we can find a solution. Kindly, Marylin
3
/5
★★★☆☆
Very nice labels, sticks very well but some of them came off in the wash... Too bad
Nova
Translated review
Answer from Petit-Fernand
Hello Eva, Thank you for your comment. We're sorry you're having trouble with your labels. This is not normal, we invite you to contact our customer service to help you by email at [email protected] Have a nice day! Sincerely, Caterina