9.1/10
★★★★★
based on 136574 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

The products are great Minus the distribution A little slow Even this time things not mine arrived!!!!

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Federica F.
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Answer from Petit-Fernand
Dear Federica, indeed we are sorry for the error. I have just emailed you the tracking number of the returned order today. Kind regards. Sophie
2 /5
★★☆☆☆

Disappointed by this order I have the impression that the labels are thinner than before and especially with friction they come off!

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Melissa Parisot
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Answer from Petit-Fernand
Hi Melissa, Thank you for choosing C-MonEtiquette! We're sorry your labels are coming unstuck, please don't hesitate to contact us at [email protected] so we can find a solution 🙂 Have a nice day, Melina
2 /5
★★☆☆☆

Labels come off

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Nawal Baitar
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Answer from Petit-Fernand
Hello Nawal, Thank you for sharing your opinion. We're sorry your labels are coming off. If the problem persists, please don't hesitate to write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆

Much to my regret I did not like them. The design and the colors yes, but when it comes to gluing...it has cost us a lot having the iron as indicated and some even come unstuck. Thank you for letting us give our opinion. And sorry for this comment, but I had to put my reality. Best regards.

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Laura Ballester Fuertes
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Answer from Petit-Fernand
Good afternoon Laura, Thank you for sharing your review. I am sorry to hear that you are not satisfied with our products. Have a nice evening, Melina
3 /5
★★★☆☆

The labels peel off too easily when machine-washed, for my taste .

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Aude
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Answer from Petit-Fernand
Hello Aude, Thank you for sharing your opinion. I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

Holds well on some textiles that are washed at low or low temperatures. On others, such as panties washed at higher temperatures, it doesn't hold at all. Not to mention tumble-drying, which can cause them to peel off.

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Skonieczny Duflos Pauline
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Answer from Petit-Fernand
Hello Pauline, Thank you for sharing your opinion. We're sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina.
3 /5
★★★☆☆

Les étiquettes ne sont pas trop mal, mais sont arrivées un peu tard.

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Guest
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Answer from Petit-Fernand
Bonjour Marie Daphnée, Je suis navrée que vos étiquettes soient arrivées avec un peu de retard, nous mettons tout en oeuvre pour réduire nos délais de livraison Bonne journée, L'équipe C-MonEtiquette
2 /5
★★☆☆☆

It took too long and there were problems with the order

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Alexandra
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Answer from Petit-Fernand
Dear Alexandra, Thank you for choosing Petit-Fernand! Since we had not received your order the first time, we have forwarded it to manufacturing to send you again, sorry for the inconvenience caused. Have a nice evening, Melina
2 /5
★★☆☆☆

Labels come off after washing

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Monica C.
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Answer from Petit-Fernand
Dear Monica, Thank you for your message. We are sorry that you had a problem with your labels. It is not normal for them to come off, especially the thermoadhesive ones which are permanent.... Please email us at [email protected] with photos of the labels and backings so we can help you. See you soon! Sophie
2 /5
★★☆☆☆

I'm very satisfied with the personalization of the labels, and the rendering is very good. But on the iron-on side ... very disappointed +++ because the labels don't even stick to cotton towels!

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Malvina
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Answer from Petit-Fernand
Hello Malvina, I'm sorry that your iron-on labels are not holding, please contact our customer service department at [email protected]. Good day, Melina.
2 /5
★★☆☆☆

After the first wash, several stickers have peeled off.

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Amagoia Alonso Valencia
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Answer from Petit-Fernand
Good afternoon, I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
2 /5
★★☆☆☆

Because after 14 days I still haven't received the materials I ordered

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Roberta B.
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Answer from Petit-Fernand
Dear Roberta, in fact it is not normal, the order was shipped on 30/12. Please contact us at customer service. See you soon. Sophie
3 /5
★★★☆☆

Delivered as ordered, but the quality is noticeable after the first wash. Too bad.

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Andre G.
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Answer from Petit-Fernand
Hello Mrs. Götz, thank you for your purchase at Esistmeins.de and your message. We regret that you had a problem with the labels. The quality of our products is very important to us and this is not normal and should not happen. We invite you to contact our customer service so that we can help you. With kind regards, Marylin
3 /5
★★★☆☆

I have followed the instructions but the labels have washed off my little boys tops. Not happy considering how much they cost.

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Zoe C.
Answer from Petit-Fernand
Dear Zoe, that's not normal, iron-ons are permanent... I just wrote you an email. Talk to you soon. Sophie
3 /5
★★★☆☆

I placed an order 13 days ago and it has not arrived yet. The first one I placed received it a week later.

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Mariba
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Answer from Petit-Fernand
Good afternoon Mariba, I am sorry you have not received your order yet, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
2 /5
★★☆☆☆

I am delighted with the quality of your products. I will recommend without hesitation! Thank you ************ I wrote the above review after receiving my order and sticking the labels in the clothes. So far, so good... However, ALL the labels peel off very very quickly, even some before washing the garment for the 1st time, and even at 20C! So I'm changing my mind.... I'm very disappointed and wouldn't recommend it. I prefer to write my children's names in pen, the old-fashioned way. Saving time and money, and making sure they don't disappear!

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Eléonore
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Answer from Petit-Fernand
Hello Éléonore, Thank you for sharing your opinion of our products. I'm sorry your labels are coming off. Please write to our customer service department at [email protected] Good day, Melina.
3 /5
★★★☆☆

Unfortunately, the adhesive labels for laundry don't stick to all clothing labels, I've already had to re-stick them twice after washing. But the labels for objects are great and even withstand the dishwasher, and the lunch box is also really great ?

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Josefine K.
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Answer from Petit-Fernand
Hello Mrs. Köhn, Thank you very much for your message and for your purchase at esistmeins.de ! We are sorry to hear that you are having problems with your labels. The quality of our products is very important to us and we kindly ask you to contact our customer service so that we can see what happened and help you further. Yours sincerely. Marylin
2 /5
★★☆☆☆

For the moment I've only tried the labels for the objects, but they're not really holding up because I've already lost two of them. The clothes label is still to come (haven't tried it yet).

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Hilda Miazolo
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Answer from Petit-Fernand
Hello Hilda, Thank you for sharing your opinion. I'm sorry that some of your labels don't fit. Please don't hesitate to contact us at [email protected] if the problem persists. Good day, Melina
2 /5
★★☆☆☆

Very nice labels, but they peel off after the first wash and are therefore useless. Disappointed with my purchase

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Samantha Picot
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Answer from Petit-Fernand
Hello Samantha, Thank you for sharing your opinion. I'm sorry, I've replied by message so that we can find a solution to compensate you. See you soon, Melina
2 /5
★★☆☆☆

Labels don't stick to clothing labels, they only stick to cotton.

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Véronique Morin
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Answer from Petit-Fernand
Hello Véronique, Thank you for sharing your opinion. You can make a complaint at [email protected] if you wish. See you soon, Melina
2 /5
★★☆☆☆

Sorry but this time I'm not satisfied, the labels don't stick to the fabric!

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Veronique Ceresoli
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Answer from Petit-Fernand
Hello Véronique, I'm sorry you're not satisfied with your order, please don't hesitate to contact us at [email protected] Good day, Melina
3 /5
★★★☆☆

Very good quality, design and ease of use. Really useful and beautiful but I find them very expensive for the amount that there are...with a pack is not enough for a whole kindergarten course.

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Chus
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Answer from Petit-Fernand
Good afternoon Maria, Thank you for choosing Petit-Fernand and for sharing your opinion. Have a nice evening, Melina
2 /5
★★☆☆☆

A little disappointed with my last purchase, the labels don't wash after ironing and respecting the waiting and ironing time. it's a shame, I was very satisfied a few years ago, the quality was better.

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Wahida Ferjani
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Answer from Petit-Fernand
Hello Wahida, Thank you for sharing your opinion. I'm sorry that your labels have come unstuck, but if you wish you can write to us at [email protected] to make a complaint. Good day, Melina
3 /5
★★★☆☆

I have to admit I'm a bit disappointed because I thought the labels were made of fabric because, as they're for clothes, I think glossy paper labels are itchy and sticky....bref not ideal.

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Eva Holoubek
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Answer from Petit-Fernand
Hello Eva, Thank you for sharing your opinion. We have two types of clothing labels, self-adhesive and iron-on, but neither of them are made of fabric. It's a smooth, non-itchy material, with solvent-free inks. Good day, Melina
3 /5
★★★☆☆

On some labels, the name is illegible because of the colors (white on pale pink) Lack of design advice.

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Pauline Guerin
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Answer from Petit-Fernand
Hello Pauline, Thank you for choosing C-MonEtiquette and for sharing your opinion! We'll take your suggestion on color combinations into account. Have a nice day, Melina
2 /5
★★☆☆☆

I have not received my order yet. So far, bad for the delivery time.

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Arantxa Bermejo
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Answer from Petit-Fernand
Dear Arantxa, Your order is in the process of delivery, it has arrived in Spain now so you should receive it very soon. Sorry for the inconvenience caused. Have a nice afternoon, Melina
3 /5
★★★☆☆

Pretty as usual, but I was expecting slightly larger bags.

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France Stucky
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Answer from Petit-Fernand
Hello France, First of all, thank you for sharing your opinion and happy new year 2020! The dimensions of our products are indicated on our website, but we take your opinion into account. Good day, Melina
2 /5
★★☆☆☆

The lunch box labels are not glued properly (crooked, torn and with lint underneath that shows through and bubbles) Very disappointed considering the price....

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Anne-sophie
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Answer from Petit-Fernand
Hello Anne-Sophie, Thank you for sharing your opinion. I'm sorry that you are not satisfied with your lunchboxes, please do not hesitate to write to us at [email protected] if you wish to make a complaint. Good day, Melina
3 /5
★★★☆☆

The labels didn't stick as well as usual and weren't cut properly. As a result, some of them ripped when I took them off, or I had to cut them properly before sticking them on the jelly-roll containers. Too bad for the finish. However, after dozens of orders on the site, I'm still satisfied.

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Magali
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Answer from Petit-Fernand
Hello Magali, Thank you for sharing your opinion. Please don't hesitate to contact us at [email protected] if you have a complaint. Good day, Melina
3 /5
★★★☆☆

Good quality, but I'm a little disappointed because it's too small to fit much inside.

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Lucie
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Answer from Petit-Fernand
Hello Lucie, First of all, thank you for sharing your opinion and happy new year 2020! We're sorry you're not satisfied with our cotton bags, but the dimensions are indicated on our website. Please do not hesitate to contact us for further information. Have a nice day, Melina
3 /5
★★★☆☆

Nice and practical lunch box and thermos bottle but the bottle cap broke shortly after arriving home and the replacements are expensive.

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Carlight
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Answer from Petit-Fernand
Dear Carlotta, Thank you for sharing your opinion. Please feel free to contact us at [email protected] to make a claim with a photo of the broken stopper. See you soon, Melina
2 /5
★★☆☆☆

Order does not arrive. I have been waiting for three weeks

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E. K.
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Answer from Petit-Fernand
Hello, Thank you for your order at esistmeins.de! We regret that you have not yet received your order. This is not normal. We invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Mfg, Marylin
2 /5
★★☆☆☆

Superb color and illustration. Very disappointed I took iron-on and this one comes off easily.

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.
Translated review
Answer from Petit-Fernand
Hello Sandy, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] so that we can find a solution. Good day, Melina
2 /5
★★☆☆☆

Sorry, my sticky labels for clothes don't hold up at all in the washing machine, they come off in two washes.

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Leila Petithomme
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Answer from Petit-Fernand
Hello Leïla, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Have a nice day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3 /5
★★★☆☆

Good but a bit expensive.

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Sebastien P
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Answer from Petit-Fernand
Hello Sébastien, Thank you for sharing your opinion. We offer a variety of practical options and packages at attractive prices. Have a nice day, Melina
3 /5
★★★☆☆

All ok...... Some emails I never got a response to

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Monia D.
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Answer from Petit-Fernand
Dear Monia, Thank you for your message and your confidence in us. It is not normal that you have not received a response. I looked, we have not had an email from you since 2018. Maybe it was lost? If you need anything, we are at [email protected]. Kind regards, Sophie
3 /5
★★★☆☆

They won't stay on. Hello, I'm either doing it wrong or they're not sticking to the clothes at all. I put the labels on the bag, the comforters, the coat, the jacket... They don't fit at all. On the other hand, they're very pretty.

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Yora Lebreton
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Answer from Petit-Fernand
Hello Yora, Thank you for sharing your opinion. I'm sorry your labels don't fit, please email us at [email protected] if you'd like to make a claim. Good day, Melina
3 /5
★★★☆☆

Good products as value for money. Too bad you got the characterization of the mugs wrong (2 different ones in the same order) by reversing the color chosen for the interiors... nn we had more time for return so we still decided to keep the items as they arrived to us. Also, one of the 2 chosen fonts was too small compared to the whole so we suggest either removing it from the list of choices or using it with a larger body in the application. On-time delivery.

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Bibiana T.
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Answer from Petit-Fernand
Dear Bibiana, Thank you for your trust in us and we are sorry this happened. Please contact me at customer service and we will give you a discount code. Kind regards, Sophie
2 /5
★★☆☆☆

Ordered two fabric pouches: they turned out to be very small and narrow. You really can't put much in them.... Not very satisfied with my purchase.

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Client
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion. I'm sorry you're not happy with the size of the pouches, however the dimensions are shown on our website. Good day, Melina
3 /5
★★★☆☆

Envelope arrives damaged ... item label too large for some items

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Jennifer
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Answer from Petit-Fernand
Hi Jennifer, Thank you for sharing your opinion. However, we offer different sizes of object labels to suit all types of use. Have a nice day, Melina