9.1/10
★★★★★
based on 137577 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Bad service, I have called several times to claim the shipment and after many calls, a girl tells me that she will manage the refund and to date, I have not received anything. I will not buy again.

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Marisa
Translated review
Answer from Petit-Fernand
Good afternoon Marisa, Thank you for sharing your review. I invite you to check again, because the refund was made on 01/13 on the card you had used to pay for your order. Have a nice evening, Melina
2 /5
★★☆☆☆

Look great but Half have been wasted as they have all come off on the 1st wash and was only on a 30degree wash, I left them 48 hours before they was worn

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Laura D.
Answer from Petit-Fernand
Dear Laura, we're sorry to hear this. I'll send you an email right away, so you can send us the details and we will replace the labels. Talk to you soon. Sophie
3 /5
★★★☆☆

The items took long to come and there was way too much packaging. I would of preferred a slightly cheaper product for less packaging

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Lydia
Answer from Petit-Fernand
Dear Lydia, thank you for shopping with us. Normally the packaging is just an envelope, sorry if you received anything else. Take care. Sophie
3 /5
★★★☆☆

The goods and the contact is top, but unfortunately the shipping takes much too long... that's a pity, because the processing goes ratzi fatzi and then it takes over a week that it arrives at the customer, although it is only put in an envelope...

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Babbels
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Answer from Petit-Fernand
Hello and thank you for shopping at Esistmeins.de! We are pleased that you are satisfied with the goods and our customer service. The labels are sent in a normal envelope by post from France. As a rule, shipping takes 2 - 6 days, sometimes the post office takes a little longer, but unfortunately we are not involved. Mfg, Marylin
2 /5
★★☆☆☆

Disappointed!!! Yet this is not the first time I order. Usually I'm satisfied. This time, after the first wash at 30 degrees, the labels came off.

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Émilie Olive
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Answer from Petit-Fernand
Hello Émilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆

Very cute, however the pad arrived damaged by the glue from the envelope that contained it( the glue from the envelope had stuck to the pad and to open the envelope the cover of the pad tore). It was a gift so I was very sorry.

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Elisa A.
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Answer from Petit-Fernand
Dear Elisa, we are sincerely sorry. If you contact me at customer service we will resend your order. Kind regards. Sophie
3 /5
★★★☆☆

The product itself is very good, it sticks well to the garment, however, the new versions are very difficult to remove from the plastic backing.

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Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion with us. We'll take it into account as we improve 🙂 Don't hesitate to give us a more positive rating if you are satisfied with the product itself. Good day, Melina
3 /5
★★★☆☆

The rendering is not the same as on the site.

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Camille Pailler
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Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion. Don't hesitate to tell us more, with photos, by contacting our after-sales service at [email protected] Good day, Melina
2 /5
★★☆☆☆

Disappointed because the labels peel off after the first wash... Yet satisfied because received very quickly and sticks easily ... too bad

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Agathe Magnant
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Answer from Petit-Fernand
Hello Agathe, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆

A little disappointment with the iron-on labels,they come off but after the excellent elucidation and meticulous explanation and of the 'application we solved it. Thank you

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Massimo Q.
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Answer from Petit-Fernand
Dear Massimo, Thank you for your message. We are sorry for this inconvenience, which nevertheless remains abnormal. If they do not adhere perfectly, it is almost always due to one of the following conditions: -the fabric is not suitable (wool, fleece)-the iron is not hot enough-the setting time is too short-the pressure applied is too weak-the setting is done with steam (be careful, some irons emit it automatically). Do not hesitate to repeat the process: The iron must be strictly at 200°C and without steam. Take care to apply the protective paper between the iron and the label. Pressure should be applied evenly for 12 seconds, in this case up to 15 seconds. Once the protective paper cools, take it off, and as soon as the label becomes warm, press with your fingers at the places where it is most likely to come off, then the ends. When the application is done correctly, the label fuses completely with the fibers of the fabric, becoming one with it. Through the label you will feel the fibers of the fabric. I encourage you to go through the application process again, carefully following the instructions. If you have lost many labels, please contact me at customer service and we will send you new ones back at our expense. Should you experience any further problems, please do not hesitate to contact us. Sophie
3 /5
★★★☆☆

I had ordered the labels expecting to receive them on Saturday (order placed on Monday) in view of the times noted on the site but I obtained them on Monday .... after my son left for snow class...the labels are in line with my order, only a little disappointed not to have received them before.

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Caroline J
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Answer from Petit-Fernand
Hello Caroline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3 /5
★★★☆☆

After the first wash, the stickers came off. Nice labels.

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Ladju
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Answer from Petit-Fernand
Hello Justine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
2 /5
★★☆☆☆

I buy two sets for two different children and they group them together in one book. I couldn't even offer the labels.

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Marie Elvige Daugbey
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Answer from Petit-Fernand
Hello Marie-Elvige, We're sorry you're not happy with the way the labels look. Good day, Melina
2 /5
★★☆☆☆

Iron-on labels won't stick, even when heated to the required temperature and duration.

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Gwen
Translated review
Answer from Petit-Fernand
Hello Gwenaëlle, Thank you for your message. If your iron-on labels don't hold, please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

I thought the writing would be a bit bigger It's really tiny my son will never recognize his name!

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Séverine Rouget
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion. We're sorry you're not happy with the labels, but you chose this font from a large selection, and when customizing the labels you get a preview. Have a nice day, Melina
3 /5
★★★☆☆

Product as always good quality and shipped quickly but they need to review the shipping because when you buy something large they charge 6 minimum which is not little but they send a registered mail with the mail that.... in short has its limitations

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Fabiana
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Answer from Petit-Fernand
Dear Fabiana, Thank you for your message. You are right, and we are studying the possibility of proposing different types of shipping 🙂 Kind regards. Sophie
2 /5
★★☆☆☆

Stickers unfortunately come off clothing. Do not stick to clothing label.

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Jaqueline W.
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Answer from Petit-Fernand
Hello Mrs. Wacker, Thank you for your purchase at Esistmeins.de and for your message! We are sorry that you have a problem with the labels. This is not normal. The quality of our labels is very important to us and all our items are tested and this should not happen. We invite you to contact our customer service so that we can help you by e-mail at: [email protected]! Mfg, Marylin
3 /5
★★★☆☆

My notebook was missing a label

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Davia Taranto
Translated review
Answer from Petit-Fernand
Hello Davia, Thank you for choosing C-MonEtiquette. Send us an e-mail at [email protected] and we'll offer you a little compensation. Have a nice day, Melina
2 /5
★★☆☆☆

This is at least my 3rd order from c-mon étiquette, so I've been pretty satisfied with the product. However, I don't know if anything has changed in the manufacturing process of iron-on clothing labels, but it seems to me that they adhere much less to textiles than before. I had to stick a lot of them on when my son went on a skiing trip, and what an unpleasant surprise it was to find that the labels had come off after the 1st machine wash. Either completely, which meant I had to reapply a new label, or slightly, in which case I had to reapply them with an iron (although not all of them stuck either...!). However, the labels I ordered previously and applied to the children's comforters a few years ago have held up after much handling and washing! Anyway, I'm a bit disappointed and regret having recommended you to other parents!

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Estelle Lelievre
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Answer from Petit-Fernand
Hello Estelle, Thank you for sharing your opinion, I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

I've been using the site's labels for a few years now and there have been no changes to the form or themes. New features would be welcome

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Eli
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Answer from Petit-Fernand
Hello Eléonore, Thank you for sharing your opinion. Good day, Melina
2 /5
★★☆☆☆

Purchased a crèche pack. After only 1 wash, the iron-on labels did not stick despite following the instructions for use. A shame, the cheque book was very practical and the labels seemed to be of good quality. I won't be ordering again.

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Claire
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Answer from Petit-Fernand
Hello Claire, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3 /5
★★★☆☆

It is not the first time I buy and it has always gone very well. This time the order took much longer than usual. And it arrived without the brown paper to iron on the labels. And the labels for the shoes no longer have the protective label? Thank you

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Paula Pons
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3 /5
★★★☆☆

Would have been a 5 but i placed my order on the 8th of January today is the 22nd and i still have not recieved my order! I am Feeling rather disappointed

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Laura L.
Answer from Petit-Fernand
Dear Laura, indeed your order got lost because of the strikes we've had in France, really sorry about that. I hope you received the order we sent you for free to replace this one. Take care, Sophie
3 /5
★★★☆☆

I order very often and have always been very satisfied. But the last 2 purchases have been disappointing because the labels come off after a few washes, whereas all the previous ones still fit (some have been stuck on for 3 years!) And there is less choice of label background than before...

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Séverine Stanchina
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Answer from Petit-Fernand
Hello Séverine, Thank you for your message. I'm sorry your labels are coming off in the wash. Please contact our customer service department at [email protected] Good day, Melina.
3 /5
★★★☆☆

The textile labels to be heated don't hold and it's a shame not to be able to choose the number of labels you want. I would have liked more small object labels.

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Stéphanie Li Vecchi
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion and for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please contact us by email at [email protected] so we can find a solution. Have a nice day, Melina
3 /5
★★★☆☆

Unfortunately, the colors I chose were too light and therefore not very visible on the clothes... On the website, they looked great, so I was very disappointed with the result. On the other hand, the speed of production and delivery was great.

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Coline Meillon
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Answer from Petit-Fernand
Hello Coline Thank you for choosing C-MonEtiquette and for sharing your opinion. Please do not hesitate to contact our Customer Service for further information. Have a nice day, Melina
2 /5
★★☆☆☆

Unfortunately, by attaching the labels to markers and crayons (which are round), they lift up at the sides.

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Lisa
Translated review
Answer from Petit-Fernand
Dear Lisa, We are sorry for the inconvenience encountered. In fact following the size of the crayons, you have to put mini labels or 1 line. If too many come off, please contact me at customer service [email protected]. Kind regards, Sophie
3 /5
★★★☆☆

The first order did not arrive, I communicated everything and in a few days my order arrived, of course the expenses were their responsibility. They are beautiful and as per the design created.

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Giada
Translated review
Answer from Petit-Fernand
Thank you for trusting us Jade 🙂 Sophie
3 /5
★★★☆☆

I love the designs and that's the main reason for the stars. However the stickers came off in the wash. Some on the first wash. Not suitable for school clothing.

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Piyumi
Answer from Petit-Fernand
Dear Piyumi, I just wrote you an email, we'll try to understand what happened and find a fitting solution. Best regards. Sophie
2 /5
★★☆☆☆

Iron-on labels deform under heat + become locally "transparent" so that the garment label stands out (i.e. we can see through to the label underneath and the letters overlap with the letters on the iron-on label; e.g. for the surname MARTIN on the IN EXTENSO brand label, after iron-on, it looks something like "MiAnRTexINso") so disappointed by this lack of quality.

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Anaïs F.
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Answer from Petit-Fernand
Hello Anaïs, Thank you for sharing your opinion. Please note that iron-on labels are to be ironed directly onto the fabric, it's the self-adhesive ones that are stuck onto the care or brand labels. Good day, Melina
3 /5
★★★☆☆

Concerning the order, I'm quite disappointed by the bag I received. I thought it would be bigger. Honestly, if I had known it was like this, I would have made it myself, which would have been more economical. As for the labels, on the other hand, I'm completely satisfied and I'll be ordering again.

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Tikolibry
Translated review
Answer from Petit-Fernand
Hello Sophia, Thank you for sharing your opinion! We're sorry you're disappointed with our personalized bag. The dimensions are indicated on our website, but we'll take your comment into account. Have a nice day, Melina
2 /5
★★☆☆☆

The products are great Minus the distribution A little slow Even this time things not mine arrived!!!!

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Federica F.
Translated review
Answer from Petit-Fernand
Dear Federica, indeed we are sorry for the error. I have just emailed you the tracking number of the returned order today. Kind regards. Sophie
2 /5
★★☆☆☆

Disappointed by this order I have the impression that the labels are thinner than before and especially with friction they come off!

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Melissa Parisot
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Answer from Petit-Fernand
Hi Melissa, Thank you for choosing C-MonEtiquette! We're sorry your labels are coming unstuck, please don't hesitate to contact us at [email protected] so we can find a solution 🙂 Have a nice day, Melina
2 /5
★★☆☆☆

Labels come off

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Nawal Baitar
Translated review
Answer from Petit-Fernand
Hello Nawal, Thank you for sharing your opinion. We're sorry your labels are coming off. If the problem persists, please don't hesitate to write to us at [email protected] Good day, Melina
2 /5
★★☆☆☆

Much to my regret I did not like them. The design and the colors yes, but when it comes to gluing...it has cost us a lot having the iron as indicated and some even come unstuck. Thank you for letting us give our opinion. And sorry for this comment, but I had to put my reality. Best regards.

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Laura Ballester Fuertes
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Answer from Petit-Fernand
Good afternoon Laura, Thank you for sharing your review. I am sorry to hear that you are not satisfied with our products. Have a nice evening, Melina
3 /5
★★★☆☆

The labels peel off too easily when machine-washed, for my taste .

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Aude
Translated review
Answer from Petit-Fernand
Hello Aude, Thank you for sharing your opinion. I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3 /5
★★★☆☆

Holds well on some textiles that are washed at low or low temperatures. On others, such as panties washed at higher temperatures, it doesn't hold at all. Not to mention tumble-drying, which can cause them to peel off.

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Skonieczny Duflos Pauline
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Answer from Petit-Fernand
Hello Pauline, Thank you for sharing your opinion. We're sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina.
3 /5
★★★☆☆

Les étiquettes ne sont pas trop mal, mais sont arrivées un peu tard.

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Guest
Translated review
Answer from Petit-Fernand
Bonjour Marie Daphnée, Je suis navrée que vos étiquettes soient arrivées avec un peu de retard, nous mettons tout en oeuvre pour réduire nos délais de livraison Bonne journée, L'équipe C-MonEtiquette
2 /5
★★☆☆☆

It took too long and there were problems with the order

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Alexandra
Translated review
Answer from Petit-Fernand
Dear Alexandra, Thank you for choosing Petit-Fernand! Since we had not received your order the first time, we have forwarded it to manufacturing to send you again, sorry for the inconvenience caused. Have a nice evening, Melina
2 /5
★★☆☆☆

Labels come off after washing

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Monica C.
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for your message. We are sorry that you had a problem with your labels. It is not normal for them to come off, especially the thermoadhesive ones which are permanent.... Please email us at [email protected] with photos of the labels and backings so we can help you. See you soon! Sophie