/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I placed the order 10 GG ago and it still doesn't arrive
Loretta P.
Translated review
Answer from
Petit-Fernand
Good morning, we are sorry to hear that you have not yet received your order ? I sent you an email to confirm your shipping address and so find a solution ! See you soon ?? Alessio
1/5
★☆☆☆☆
I am so sorry to write this review because I have always been very happy with products and shipping time. This time, I did not receive the labels ordered in early August or even the response asking for clarification, despite the fact that 72h have elapsed since the question. To date, I do not know where the labels are. I will ask for a refund.
Daniela C.
Translated review
Answer from
Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? We have sent you an email to find a solution ! We are waiting for your feedback, to taken ! ?? Alessio
1/5
★☆☆☆☆
Not arrived, no tracking, no help
Jlb
Answer from
Petit-Fernand
Hi Jo, as discussed on email, I am glad you have now received your order! Xia
1/5
★☆☆☆☆
Unfortunately never received
Carina S.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Schembri, We are sorry to hear that you are still waiting for your goods. Please get in touch with our customer service sooner so that we can help you? I have just sent you an e-mail so that we can see where your order is. With kind regards from France, Maïté from the Esistmeins team
1/5
★☆☆☆☆
I still haven't received my order 2 weeks ago
Asli C.
Translated review
Answer from
Petit-Fernand
Hello, As we have already been able to clarify by e-mail, the order has not been triggered due to payment difficulties. However, everything is on its way. We wish you a good start to the week. ?? With kind regards from France, Maïté from the Esistmeins team
1/5
★☆☆☆☆
I have not yet received a delivery. This actually scores zero points.
Claudia G.
Translated review
Answer from
Petit-Fernand
Hello, we are sorry to hear that you are still waiting for your order. Such a long delivery time as in your case is really exceptional. I will write you an email immediately so that we can get in touch and find a solution together. Kind regards from France, Sarah from the Esistmeins team