/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Unfortunately it has not yet arrived
Magdalene B.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Borchers, Thank you for your message. We are sorry to hear that you have not yet received your order. I will write you an email shortly so that we can find a solution together. Yours sincerely from Bordeaux, Maïté from the Esistmeins team
1/5
★☆☆☆☆
Unfortunately, the name badges arrived too late, not in 2 days as stated, but only after 6 days, so I no longer needed them. The tags themselves are OK, but lie unused in the drawer and cost money.
Manuela
Translated review
Answer from
Petit-Fernand
Hello Manuela, Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days, as the goods come from France, so the delivery time is the decisive factor. We produce everything by hand and with heart ?? on site so that your children can enjoy the beautiful labels ?
1/5
★☆☆☆☆
Unfortunately these where a waste of money they didn't stay on the clothing well at all which was such a shame as they were so cute
Lucy
Answer from
Petit-Fernand
Hello Lucy, I am sorry to hear that the labels did not work for you. I will send you an e-mail to find a solution 🙂 Xia
1/5
★☆☆☆☆
The goods are not even here after 2 weeks, so how should I rate them? If it doesn't arrive this week, I'll get a reminder. Bad service so far.
Herzi
Translated review
Answer from
Petit-Fernand
Hello, When I checked your shipping address, I noticed that it was entered incorrectly in the order process. I have just sent you an email so that we can get in touch and find a solution. In the meantime, I wish you a pleasant day. Yours sincerely, Maïté from the EsistmeinsTeam
1/5
★☆☆☆☆
Unfortunately, my order has still not arrived.
A.
Translated review
Answer from
Petit-Fernand
Hello, we are sorry to hear that you are still waiting for your order. We will be happy to provide you with information about the whereabouts of your order. I will send you an email as soon as possible so that we can get in touch! Yours sincerely, Maïté from Customer Service
1/5
★☆☆☆☆
Very bad, this permanent advertising, totally intrusive...
Gast
Translated review
Answer from
Petit-Fernand
Hello, If you have a customer account and do not wish to receive our newsletter, we will be happy to remove you from our mailing list. Simply send us an e-mail to [email protected]. Yours sincerely, Maïté from the EsistmeinsTeam
1/5
★☆☆☆☆
My order never arrived. no refund, no response to my complaint. simple robbers!!!
Sonia V.
Translated review
Answer from
Petit-Fernand
Hello Ms. Vega, thank you for your message. Unfortunately, we have not received any email or other complaint regarding your order. However, your delivery address was entered incorrectly in our system. We are very sorry to hear that you have not yet received your order. I will send you an e-mail immediately so that we can get in touch. Yours sincerely, Maïté from Customer Service