/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Order has not yet arrived ??
Maren O.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Oßwald, Thank you for your message. We in customer service will be happy to provide you with further information about the whereabouts of your order, I have just sent you an email so that we can see where your order is. We look forward to helping you. With kind regards from France, Maïté from Customer Service
1/5
★☆☆☆☆
Nothing has turnt up
Katie O.
Answer from
Petit-Fernand
Good morning Katie, thank you for your message and we are so sorry that you have not yet received your order. I will send you an email so we can find a solution to this. Have a good day 🙂 Xia
1/5
★☆☆☆☆
Order not received! What a scam! They still write to me by e-mail which they do not do! I have already written 2 mails and got no answer!
Dzana V.
Translated review
Answer from
Petit-Fernand
Hello, thank you for your message. We will be happy to help you and inform you about the whereabouts of your order. I have just sent you an email so that we can discuss your case. Yours sincerely, Maïté from Customer Service