/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Difficult to detach from the handle and unfortunately does not hold after washing.
Nicole S.
Translated review
Answer from
Petit-Fernand
Hello Ms. Schmidt, Thank you for your feedback. We will be happy to come back to you with an individual solution. I have just sent you an email so that we can get in touch. Yours sincerely, Maïté from Esistmeins
1/5
★☆☆☆☆
Unfortunately, the labels don't hold at all. I am still waiting for the message I was supposed to receive.
Nadine
Translated review
Answer from
Petit-Fernand
Hello, thank you for your message. Of course, it cannot be that the labels do not hold. I will write you an email immediately so that we can find a solution together. Have a nice day ?? Yours sincerely, Maïté from Customer Service
1/5
★☆☆☆☆
I still haven't received the name stickers I ordered two weeks ago
Lina
Translated review
Answer from
Petit-Fernand
Hello, we are sorry that you are still waiting for your labels. We will be happy to inform you about the whereabouts of your order - I have just sent you an email. Yours sincerely from Bordeaux, Maïté from Esistmeins
1/5
★☆☆☆☆
I am very disappointed. I was promised to receive the goods within 48 hours and now I've been waiting 4 days and nothing has arrived yet. But they are very quick at debiting money!
Lilly
Translated review
Answer from
Petit-Fernand
Hello Lilly, thank you for sharing your experience with us. Our goods are produced in Bordeaux within 48h and sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 2-8 working days as the goods come from France. The delivery time is therefore the decisive factor. We produce everything by hand and with heart ?? on site so that your children can enjoy the beautiful labels ? If you have any questions about the whereabouts of your shipment, please contact customer service at [email protected]. With kind regards, Maïté from Esisteins
1/5
★☆☆☆☆
Unfortunately very long delivery, I have been waiting 3 weeks for my goods. The kita starts soon.
Mna
Translated review
Answer from
Petit-Fernand
Hello, thank you for writing to us. We have already been in contact by email today and hope that we have been able to offer you a suitable solution. In the meantime, we wish you a pleasant day. Yours sincerely from Bordeaux, Maïté
1/5
★☆☆☆☆
The delivery took almost 10 days. Only after I asked customer service did I receive an answer that the delivery had been sent by airmail. When the stickers arrived, I was a little disappointed that they were so funny...
Lena
Translated review
Answer from
Petit-Fernand
Hello, thank you for your message. As our goods are shipped from France, shipping usually takes 2-8 working days. We apologize if you have experienced any waiting time. We deliberately keep our adhesive labels for clothing small so that they can be attached to the care labels of the clothing, which are also rather small for children's clothing. However, we also have other labels on our website that are larger. The size is shown in mm on all labels. Yours sincerely, Maïté from customer service
1/5
★☆☆☆☆
Never received my ordered goods.
Julia C.
Translated review
Answer from
Petit-Fernand
Hello Mrs. Cordts, thank you for your message. We are sorry that there were problems with your order. We have already found a solution together by e-mail ? Best regards from France, Maïté from Customer Service