/10
★★★★★
based on 125698 reviews published
★★★★★
based on 125698 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The colours aren't as vibrant. The red looks faded and orange. Also the image I chose is off centre so they just look quite poorly made this time. Shame as I order every year!
Natalie
2
/5
★★☆☆☆
Hello, I can't peel off the labels to stick them on the clothes. I've ordered from you before and this is the first time this has happened. Could you please send me another label. I can help with delivery costs if necessary. I remain at your disposal. Yours faithfully Mrs FOURNIER Mélanie
Mélanie Menard
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Answer from Petit-Fernand
Hello Mrs Fournier, We're sorry to hear that you're experiencing difficulties with the labels. To better understand the problem and analyze what may have happened, could you please send us photos of the labels by e-mail or call us directly? This will enable us to find an appropriate solution and help you as best we can. The C-MonEtiquette team
3
/5
★★★☆☆
The stickers are fine but it takes 2 weeks to receive them if you live in the UK. If I was aware at checkout that the shipping would take so long I would not have purchased the labels. There is fine print that says shipping takes 10 business days but you have to looks for it
Caitlin W.
3
/5
★★★☆☆
I use the labels to mark my big boy's clothes and they are very good, machine washable. Perfect
Cindy Brunel
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Answer from Petit-Fernand
Hello, Thank you very much for your positive feedback! We're delighted to hear that the labels meet your expectations and are perfect for marking your big boy's clothes. Thanks again for your confidence!
2
/5
★★☆☆☆
Unfortunately, I did not have the pleasure of receiving the labels. In the first order already late they kindly sent everything back to me, but this second shipment also failed. I hope to at least receive a refund.
Caterina T.
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Answer from Petit-Fernand
Good morning Caterina, we sincerely apologize for the inconvenience you experienced. The labels were sent twice, including one shipment made at our expense, and we are sorry that they did not arrive. We wanted to inform you that the refund has already been made. We thank you for your understanding and remain available for any further clarification. Good day, Chiara, Petit-Fernand
2
/5
★★☆☆☆
Hello labels. Doesn't stick well, even when pressed hard. Peels off quickly with the first wash
Marie Sylviane Tavel
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Answer from Petit-Fernand
Hello, We are very sorry to hear that the labels are coming off, which is quite abnormal. So that we can understand exactly what has happened and find a solution, could you please contact us with photos of the affected labels? The C-MonEtiquette team
2
/5
★★☆☆☆
The 24-hour delivery, which is quite expensive, was not respected and I received my parcel 2 days later. Not normal. However, the prints were in order and there were no problems with the product.
Delphine M.
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2
/5
★★☆☆☆
Product did not arrive
Fsnt
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Answer from Petit-Fernand
Buongirno Francesca, Thank you for contacting us. We regret to inform you that we have found no record of your request regarding the product not arriving. We will make sure to contact you as soon as possible to provide assistance. We remind you that for future needs, it is very important to contact us directly so we can offer you timely support. Thank you for your understanding. Clare, Petit-Fernand
2
/5
★★☆☆☆
Not great, doesn't hold on all garments, already found 5 labels in the washing machine, yet I put them on the garment label and pressed on them for a long time. A bit disappointed.
Mathilde Do Lago
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Answer from Petit-Fernand
Hello, We are very sorry to hear that the labels are coming off, which is quite abnormal. So that we can understand exactly what has happened and find a solution, could you please contact us with photos of the affected labels? This will help us solve the problem quickly. The C-MonEtiquette team
2
/5
★★☆☆☆
Disappointed. The labels come off one by one with each wash and I find some stuck on other clothes... in the drum of the machine... I thought I'd make my life easier... but there's nothing like a marker on the garment label... I won't make the mistake of cutting them off again...
S. Quemener
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Answer from Petit-Fernand
Hello, We're very sorry to hear that the labels didn't meet your expectations. We fully understand your frustration. We have just contacted you to discuss the situation and find a suitable solution. We hope to be able to resolve this issue quickly and satisfy your needs. The C-MonEtiquette team
3
/5
★★★☆☆
A little disappointing this time round. I've used Petit-Fernand since my son started school, however this year the quality doesn't seem as good. The stickers aren't cut out sufficiently and when I attempt to remove them from the sheet quite a few have ripped. Hopefully it's just a bad batch but being I buy them a year at a time I just have to suck it up and deal with it until next time!
Chantel D.
Answer from Petit-Fernand
Hello Chantel, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
2
/5
★★☆☆☆
My order didn't arrive at all and my little boy started school without any of his clothes labelled. Customer Services resent however I received someone else's order. Not reliable, would not recommend.
Laura
3
/5
★★★☆☆
Hello, quality labels. Conforms to the visual. On the other hand, the big negative point is the delay. I'm used to ordering them and this is the first year it's taken so long.
Maud Sardin
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Answer from Petit-Fernand
Hello, Thank you very much for your feedback. We are pleased that the quality of the labels meets your expectations. However, we apologize for the longer-than-usual delivery time this year. We understand that this can be frustrating and apologize for the delay. The C-MonEtiquette team
3
/5
★★★☆☆
Good self-adhesive labels, the quality is always there. The iron-on labels aren't as good, I was expecting something with more of a "fabric" feel, but they're still plastic. It's a pity, because I'd taken them for clothes where the label can itch on the neck, but in the end it's the same as the sticky ones, with less practicality. Maybe, on the other hand, they'll last longer... but that's not my intention, as clothes are meant to be worn. The new water bottles are great, but it's a shame we didn't adapt the new caps to the old bottles to take advantage of this evolution. Finally, the relay point didn't have the same opening hours as those indicated on the website, which is very problematic when you're working.
Julie
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Answer from Petit-Fernand
Hello, Thank you very much for your detailed feedback. We are delighted that you like our self-adhesive labels and the new water bottles. However, we are sorry to hear that the iron-on labels and delivery service did not live up to your expectations. We have taken into account your comments about the feel of the iron-on labels and the lack of fit between the caps and the old bottles. This feedback is valuable to us and will help us to improve our products and services. As for the problem of your relay point's opening hours, we understand that this can be frustrating. The C-MonEtiquette team
2
/5
★★☆☆☆
Unfortunately, most of the labels fell off after the 1st wash.
Anissa
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Answer from Petit-Fernand
Hello, We are very sorry to hear that the labels did not meet your expectations. We fully understand your disappointment. We have just contacted you to discuss the situation and find a solution that will suit you. We hope to solve this problem quickly and provide you with all the help you need. All the best, The C-MonEtiquette team
3
/5
★★★☆☆
The labels are very pretty. The ones for the objects hold very well, but the iron-on ones come off after just one wash. And yet I left the iron on the label for longer.
Clémentine
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Answer from Petit-Fernand
Hello, Thank you for your positive feedback on the labels and their design. We are pleased that the object labels meet your expectations. However, we're sorry to hear that the iron-on labels don't hold up as expected after washing. To solve this problem, could you please contact us with photos of the labels peeling off? The C-MonEtiquette team
2
/5
★★☆☆☆
Ordine effettuato 28/08
mia figlia inizia scuola il 12/09 e ancora niente
penso non arriveranno più visto altre recensioni negative
regalate 14 euro circa! Mai più
Venecia P.
2
/5
★★☆☆☆
I ordered three packs, and the different label pages were mixed up in the packs.
Lilly Gabay
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Answer from Petit-Fernand
Hello, We understand that mixing label pages in packs can be inconvenient. However, we hope that this does not affect the use of your labels and that you manage to use them despite this incident. If you need anything else, please don't hesitate to contact us. The C-MonEtiquette team
3
/5
★★★☆☆
I've been ordering for a long time but I find that the quality is deteriorating a little. It's a shame. I'm still satisfied, but not 100%.
Julie Hubert Dromzee
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Answer from Petit-Fernand
Hello, Thank you for your loyalty and for taking the time to share your impressions. We're sorry to hear that you've experienced a deterioration in quality. We value your feedback and take it very seriously. We strive to maintain high standards and will pass on your comments to our team to assess where improvements can be made. The C-MonEtiquette team
3
/5
★★★☆☆
Labels never received, but reactive customer service for the refund (refund in 48h after my email) I would retenter to place order perhaps later to test the products.
Julie Domzalski
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Answer from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to hear that you didn't receive your labels, but we're glad that our customer service was able to quickly resolve the issue with the refund. We look forward to welcoming you back and providing you with a better experience with your next order. The C-MonEtiquette team
3
/5
★★★☆☆
I've been ordering for many years, but this year I'm disappointed. I had taken a flower model for my daughter. But the design remains on the backing and not on the label. too bad! Otherwise the quality is good
Emeline
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Answer from Petit-Fernand
Hello, Thank you for your feedback and loyalty over the years. We're sorry to hear that you encountered a problem with the labels this year. To help us better understand the incident and find a solution, could you please email us photos of the problem? The C-MonEtiquette team
3
/5
★★★☆☆
I'm not very happy with the quality of the labels and the fact that there are labels for clothes and objects. I usually buy from a competitor and we can all put them on fabric.
Anaelle
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Answer from Petit-Fernand
Hello, thank you for your feedback. We are sorry to hear that you are not entirely satisfied with the quality of the labels. We have chosen to separate labels for clothing and for objects in order to better meet the specific needs of each use. The C-MonEtiquette team
2
/5
★★☆☆☆
Very disappointed, the iron-on labels don't hold. Classical clothing labels too. I am very disappointed
Jessica
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Answer from Petit-Fernand
Hello, We're really sorry to hear that the labels, both the iron-on and the classic ones, didn't meet your expectations. We fully understand your disappointment. We have just contacted you to discuss the situation and find a solution that will suit you. We hope to solve this problem quickly and provide you with all the help you need. The C-MonEtiquette team
3
/5
★★★☆☆
The delivery time takes too long! It never arrives on time! The goods had already been sent for 2 weeks and once again the stickers didn't arrive on time for the start of school. The stickers are good, therefore 3 stars!
Sr
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Answer from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Our delivery times are longer as we are a French company. Please refer to our terms and conditions for our delivery times. However, we are pleased that you like your order. ? Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I love this stickers and use them every year for my kids school uniforms and school tools but this time stickers looks like not good cutted taking off from the paper is so difficult. I never had this problem before. So nit very happy either the last stickers .
Ada M.
Answer from Petit-Fernand
Hello Ada, So sorry about this quality issue. We have sent a new batch of labels into production for you as a replacement, and hope you receive them soon. Have a wonderful day!
2
/5
★★☆☆☆
The delivery was ok, didn't wait too long for a personalised item but when the item arrived it had a different name on it than what I ordered, my daughters name didn't arrive which is very disappointing as there was no time to have remade before she returned to school. I rang for a refund and received straight away so my stars are because of that
Customer
3
/5
★★★☆☆
Quite disappointed by the labels to stick on clothes. They are very, very difficult to detach from the notebook and are systematically damaged. Otherwise, the iron-on ones and the ones for shoes are pretty good.
Claire
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Answer from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with the stick-on labels. It's important to us that our products are easy to use and meet your expectations. We'll pass this comment on to our team to improve the quality of our labels. In the meantime, please do not hesitate to contact us with photos so that we can analyze the incident from our side. Have a nice day, The C-MonEtiquette team
3
/5
★★★☆☆
Fast service. Expensive stickers. The print is high quality but Already two of the stickers have come off in the wash.
Danielle
Answer from Petit-Fernand
Hello Danielle, We're so sorry to hear about this issue with quality. The labels are made to withstand many cycles in the washing machine, and shouldn't come off so quickly. We have sent a new batch into production for you. Have a wonderful day!
3
/5
★★★☆☆
I like the name stickers and the quality is also good. Unfortunately the delivery was a disaster. I waited almost 1 month for the delivery, therefore only 3 stars.
O.r.
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Answer from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Delivery took quite a long time, approx. 11 days. The quality is good, but the name stickers are difficult to remove, which can be quite annoying if you have to stick a lot of things on.
Seda S.
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Answer from Petit-Fernand
Hello, we are sorry that the delivery took longer than expected. ?? Unfortunately, we have no control over the postal service. We wrote to you yesterday about the labels and look forward to your reply. Have a nice day, Elise, EsIstMeins