/10
★★★★★
based on 125755 reviews published
★★★★★
based on 125755 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Shoe labels sefface from first use!
Cathy Jacobs
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Answer from Petit-Fernand
Hello Cathy, We're sorry your labels are fading. This is not normal. Please contact us at [email protected] to find a solution. See you soon, Sarah
3
/5
★★★☆☆
Overall, I'm happy with my order, but I was disappointed with the quality of the customizable bag.
Audrey Godignon
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Answer from Petit-Fernand
Hello Audrey, We are sorry that the quality of the bag is not to your liking. Please contact our customer service to find a solution. See you soon, Sarah
2
/5
★★☆☆☆
I placed the order on 6/29 and have not received it yet.
Omaira PÉrez HernÁndez
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Answer from Petit-Fernand
Dear Omaira, I am sorry that you did not receive your labels. Since you did not receive your order, I confirm that your new order was shipped on 07/21 and you will receive it in the next few days. Have a nice day, Maria.
2
/5
★★☆☆☆
1st order never received. So they kindly offered to send it back to me. A week later I received the labels, but to my surprise, they weren't the ones I'd ordered (someone else's first name). I contacted the service again, and they are supposed to send me back the right labels. I've been waiting almost 3 weeks. Too bad....
Melodie
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Answer from Petit-Fernand
Hello Mélodie, Thank you for your message. We are sorry that your order has been delayed. I can confirm that the correct labels were shipped yesterday. Have a nice day, Sarah
3
/5
★★★☆☆
The shipment was delayed longer than expected because it got lost, but customer service was on the lookout and resent it back to me, free of charge. But upon arrival, the printing on one of the products was defective (a blurred drawing on one of the cases). The clothing/object labels, however, were perfect.
Alicia
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Answer from Petit-Fernand
Hi Alicia, Thank you very much for your message. I am sorry to hear that you received the case with a flaw in your printing. I invite you to send me pictures of it to [email protected] to find a solution. Regards, Maria.
3
/5
★★★☆☆
I always buy little girls name labels from this company. I find the serlection to be really good and to suit all likes. The reasons I'm only giving 3 stars is because the yellow really isn't as nice and bright as it is on the website so the stickers don't look as nice ?? the names don't stand out as much. Plus you had a big sake hours after I ordered ??
Clare A.
Answer from Petit-Fernand
Good afternoon, Thank you for your message. We are sorry that the color doesn't match with your expectations. Don't hesitate to try another design 😉 I wish you a lovely day, Sarah
2
/5
★★☆☆☆
13 days for a shipment is a long time. It said 48 hours for labels. It's not that we were in a hurry, it's that we wonder if we'll receive them... Label for object too long. Too much of a gap between the chosen symbol and the first name. Disappointed overall.
Alexia
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Answer from Petit-Fernand
Hello Alexia, Thank you for sharing your opinion. It's true that we're talking about manufacturing and not 48-hour delivery. Have a nice day, Sarah
3
/5
★★★☆☆
I think it's excessive for the number of labels.
Mademoiselle Elodie Morant
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Answer from Petit-Fernand
Hello, thank you for your message. We regularly run promotions, so don't hesitate to follow us on Facebook to make sure you don't miss out! Have a nice day, Sarah
3
/5
★★★☆☆
The product itself was really very nice, but the packaging was not good! The sides were creased during transportation and were full of folds! Better and thicker packaging would be appropriate! And for over 30 I expect that too.
Houdi
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that your goods have not arrived in a correct condition and invite you to contact our customer service at: [email protected] for further support! Mfg, Marylin Esistmeins.de
3
/5
★★★☆☆
A little expensive for what it is and deliver a little slow.
Nic
Answer from Petit-Fernand
Good afternoon, We frequently organize promotions on our website. Don't hesitate to follow us on facebook so you don't miss them! I wish you a lovely day, Sarah
3
/5
★★★☆☆
Good size labels that adhere perfectly... Only downside!!! The writing is too small and difficult to read!!!! Too bad!!!
Aurelie
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Answer from Petit-Fernand
Hello Aurélie, Thank you for your message! However, we have different scripts that can be adapted to the labels. Have a nice day, Sarah
3
/5
★★★☆☆
Unfortunately the stickers did not arrive on time. I wanted them for my children's camp and they were delayed quite a bit longer than advertised when I placed the order. However customer service worked out great and they refunded my money. I will shop here again.
Alberto
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Answer from Petit-Fernand
Dear Alberto, Thank you very much for your message. I am sorry that you did not receive your labels in time, indeed, we are trying to improve our shipping times. Good afternoon, Maria.
2
/5
★★☆☆☆
Difficulty peeling off labels.
Véronique Maniga
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Answer from Petit-Fernand
Hello Véronique, We're sorry you're having trouble removing your labels. If the problem persists, please write to us at [email protected]. Good day, Sarah.
3
/5
★★★☆☆
Fast delivery
Ahlaim Hammami
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Answer from Petit-Fernand
Hello Ahlaim, Thank you for your comment. Don't hesitate to change your rating if you were satisfied with our products and services, as you gave us an average 🙂 Good day, Sarah
2
/5
★★☆☆☆
The labels took 1 week to arrive...I think that's too long.
Lheritier
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We are working hard to reduce our delivery times. See you soon, Sarah
3
/5
★★★☆☆
Fast delivery . Disappointment on the labels for school items are much too long for first grade supplies like pencils etc...
Emmanuelle
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Answer from Petit-Fernand
Hello, thank you for your message! We offer different sizes of object labels, including the "mini" ones, which are more suitable for pencils. Have a nice day, Sarah
2
/5
★★☆☆☆
Very disappointed with the product
Lefevre Philippe
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Answer from Petit-Fernand
Hello Philippe, We are sorry that you are not satisfied with your order. You can contact our customer service directly to share your problem. Good day, Sarah
3
/5
★★★☆☆
Long delivery times
Jennifer
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Answer from Petit-Fernand
Hello Jennifer, Thank you for sharing your opinion. We are working hard to reduce our delivery times. See you soon, Sarah
2
/5
★★☆☆☆
Visually very nice and high quality stickers, practically unfortunately not so great. They peel off on the sides the next day at the latest. Also far too big to stick on pens. Let's see how they survive the first wash. Apart from that, the shipping went quite quickly and the booklet containing the stickers is also really cute. But I wouldn't buy them again!
Sabrina M.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are pleased that you like the labels, but we regret that you had problems. This is very unusual and should not happen and we invite you to contact our customer service for help by e-mail at: [email protected] ! Thank you very much! Mfg, Marylin Esistmeins.de
2
/5
★★☆☆☆
The size is too big for the labels and the colors are not very faithful...
Marie
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Answer from Petit-Fernand
Hello Marie, Thank you for sharing your opinion. We are sorry that you are not satisfied with our labels, but please note that on our website we offer different sizes of labels and that the format is clearly indicated 🙂 Good day, Sarah
3
/5
★★★☆☆
I expected more from the product, I ordered 4 custom toiletry bags and the sharpness of the colors and text are not good. The shape does not correspond to the photo, it is more deformed. For the price I expected more quality but well they fulfill their function.
Ana Morales Carmona
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Answer from Petit-Fernand
Dear Ana, I am sorry that you received your order with defects. I invite you to send me pictures of the defective products to [email protected] to find a solution. Good afternoon, Maria.
3
/5
★★★☆☆
I'm used to ordering labels for my children's clothes, and I'm rarely disappointed, but lately I've been ordering labels for objects and frankly they were very difficult to detach and were getting worn out as a result... so I'm moderately satisfied.
Emilie Perreaut
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion. We're sorry your labels aren't peeling properly, I'll email you right away. See you soon, Sarah
2
/5
★★☆☆☆
Impossible to add an item despite several requests when the order has not been shipped, you have to pay the shipping costs again and if you don't spend your time on facebook you miss out on the latest promotional codes rather than applying them directly to everyone... disappointed!
Mathilde.s
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Answer from Petit-Fernand
Hello Mathilde, Thank you for your message. We're sorry we couldn't meet your expectations. We regularly run promotions on our website. Have a nice day, Sarah
3
/5
★★★☆☆
A little slow to be delivered
Fanny Mathiotte
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Answer from Petit-Fernand
Hello Fanny, Thank you for sharing your opinion. We are working hard to reduce our delivery times. See you soon, Melina
3
/5
★★★☆☆
Convenient service, even though the labels peel off easily. No difference between boys and girls for the gift tags at the end of the checkbook. A pity.
Caroline D.
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion 🙂 Gift tags are mixed, so there's something for everyone! You'll find different sticker themes on our website too https://www.c-monetiquette.fr/planche-stickers-autocollants-objets Good day, Melina
3
/5
★★★☆☆
Super cute idea and the graphics are really pretty. Unfortunately, even following the application/washing instructions to the letter, all the little labels on the cotton clothes/accessories, came off. Those adesivesugli items are holding up for now.
Sara M.
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Answer from Petit-Fernand
Good morning Sara, Thank you for sharing your opinion. I'm very sorry to hear about the labels coming off, that shouldn't happen. I have emailed you to see where the problem lies. Looking forward to your feedback Regards Caterina
3
/5
★★★☆☆
They're beautiful and of good quality, as always, but for iron-on labels they're far too big. On a pair of panties it's disproportionate... Too bad I'd only use them on 2/3 large pieces.
Gaëlle Prioult
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Answer from Petit-Fernand
Hello Gaëlle, Thank you for sharing your opinion. We are sorry that you are not satisfied with our labels, but please note that on our website we offer different sizes of iron-on labels (1 line or 2 lines) and that the format is clearly indicated 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
Water bottle not even been used yet and the lid doesn't close properly.. delivery was expensive and price not clear until payment was already taken, I would not have ordered knowing how much it was!
Alexandra R.
Answer from Petit-Fernand
Dear Alexandra, Thank you very much for ordering with Petit-Fernand UK! We are sorry that you had problems with the lid of your waterbottle and invite you to contact our customer service for help by e-mail to: [email protected] !Thanks a lot! All prices are indicated on our website. Kindly, Marylin
2
/5
★★☆☆☆
Unfortunately goods not received and so far neither replacement nor money back
Gh
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Answer from Petit-Fernand
Hello, thank you for your prompt response. I have just put your order back into production. Your labels will be handed over to our delivery service within the next 48 hours and will soon be on their way to you. I will be happy to answer any further questions you may have and look forward to helping you in the future if required. Have a nice day. Kind regards from France, Marylin Customer Service EsIstMeins Follow us on Facebook and Instagram Find us on http://www.esistmeins.de Discover our blog with our activities, recipes and play workshops for the whole family !
3
/5
★★★☆☆
Delivery time too long.
N.b
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Answer from Petit-Fernand
Hello Nina, Thank you for your message. We're sorry that you've had a delay in receiving your order, but we're working hard to improve our delivery times. Good day, Melina