/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I chose to buy these labels as a teacher friend of mine recommended them enormously. I found after one wash and tumble the stickers came off the clothes and stuck to the inside of my washing machine. Massively disappointed as they were pricey but I convinced my husband they were worth it as would stay on the clothes.
Susie P.
Answer from
Petit-Fernand
Dear Susie, thank you for your order with Petit Fernand UK. We are sorry to hear that you had a problem with your labels. This is very unusual and we just send you an e-mail in order to find out what happened and propose you a solution. Waiting for your answer to help you. We wish you a wonderful day and stay safe! Kindly, Marylin
1/5
★☆☆☆☆
The designs are cute but the stick on label option fell off after only 1 wash. I sent a complaint email and got a reply saying that they were delighted I received my order and that I should leave a review which I found odd. So here I am, leaving a negative one. It's a shame because they weren't cheap and was excited when I got them.
Jo
Answer from
Petit-Fernand
Dear Jo, thank you very much for your order with Petit-Fernand UK! We are sorry to hear that you had a problem with the labels and did not receive the answer to your question. You must have received an automatic answer from our support on the website. We invite you to send an e-mail directly to our Customer Service by e-mailing to: [email protected], so we can help! Wishing you a wonderful day and stay safe, kindly, Marylin
1/5
★☆☆☆☆
Labels do not stick on the items
Ashleigh M.
Answer from
Petit-Fernand
Dear Asleigh, thank you very much for ordering with Petit-Fernand UK! We are sorry to hear that you had problems with your labels. This is not normal and we invite you to contact us again so we can help. Also for your order number 4000844122 it's on its way and we just send you an e-mail regarding this matter. Our e-mail is: [email protected] Wishing you a lovely day! Kindly, Alexandre