/10
★★★★★
based on 125751 reviews published
★★★★★
based on 125751 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Often comes unstuck in the wash
Client
Translated review
Answer from Petit-Fernand
Hello Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry you're experiencing problems with your labels, if the problem persists I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
There is less resistance to ironing than before since the presentation has changed. I don't know if this has an impact on it but I can see the difference.
J.b
Translated review
Answer from Petit-Fernand
Hello Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry you're experiencing problems with your labels, if the problem persists I invite you to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The self-adhesive labels are fine, but the iron-on ones don't hold up to ironing at all, even though I followed the instructions. Very disappointed
Stéphanie M
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. I'm sorry your labels are coming off, if the problem persists I invite you to write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
Unfortunately, after a few months of use, a handle on the lunch box broke off. Customer service knows about it, but unfortunately I haven't received any feedback on how to proceed.
Nadine B.
Translated review
Answer from Petit-Fernand
Hello Mrs. Bove, Thank you for your order. We are sorry that you had a problem with the lunch box. All messages are processed within 24 hours. We invite you to write to us again if you have not received a reply. However, we are closed on Sundays. Mfg, Marylin
3
/5
★★★☆☆
I'm disappointed with your products, despite the positive feedback I've received. I ordered a lunch box: the sticker with the design is of poor quality, I actually thought it was a protective film and almost took it off! After 10 days of use, one of the fasteners broke! Not worth the 26 I paid!
Adeline Ruelle
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for sharing your opinion. We're sorry you're not satisfied with the lunchbox, please send us a photo of the product you're not happy with to [email protected] Good day, Melina
3
/5
★★★☆☆
Great service, exvellent presentation pack, the labels really looked good but they came off after being ironed on! Very disappointing.
Sam W.
Answer from Petit-Fernand
Dear Sam, Thank you for your order. We are happy that you liked the service and products, but sorry that you had a problem with the labels. We invite you to contact our customer service for assistance by e-mail to: [email protected] ! Thank you very much. Kindly, Marylin
2
/5
★★☆☆☆
Order has not arrived
Vanessa Navarrete Jimenez
Translated review
Answer from Petit-Fernand
Dear Vanessa, I am sorry that you did not receive your order. I just wrote you an email to find out the address. I am waiting for your reply. Caterina
3
/5
★★★☆☆
The name tags arrived in a lovely little booklet. I had ordered two sets - different names for two separate families and they arrived in the one booklet! The little present will have to be separated and only one set of instructions and paper for ironing will have to be split! A little disappointed.
Louise T.
Answer from Petit-Fernand
Dear Louise, we thank you for ordering with us. We are happy you liked the booklet, but sorry you did receive it in one booklet. We invite you to contact our customer service for help by e-mail to: [email protected] ! Kindly, Marylin
3
/5
★★★☆☆
I dont have any update about my order! Dont have tracking number!
Justyna L.
Answer from Petit-Fernand
Dear Justyna, We thank you very much for ordering with Petit-Fernand UK! We are sorry that there was a problem with your delivery and invite you to contact our customer service for help to: [email protected] ! Thank you very much! Kindly, Marylin
3
/5
★★★☆☆
Very disappointed because having followed the instructions to the letter, on the 1st wash, the label half came off.
Eric Rauch
Translated review
Answer from Petit-Fernand
Hello Eric, Thank you for sharing your opinion. We're sorry your labels are coming off, I'll get back to you right away by email. See you soon, Melina
2
/5
★★☆☆☆
Very pretty labels, it's a shame they don't hold up after spending 1 hour ironing them all with the paper, nothing holds up, many fell off during the first wash and tumble dry and others even before washing, so I'm very disappointed?
Nathalie
Translated review
Answer from Petit-Fernand
Hello Nathalie, Thank you for sharing your opinion. We're sorry your labels are coming off, I'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
I've been ordering labels from you for three years, and they're always perfect. This time, in each plate, the first line has small white lines on the labels (I imagine it's the printer), it's a shame...
Magdalena Schelotto
Translated review
Answer from Petit-Fernand
Hello Magdalena, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry there were printing problems on your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Great labels. But no tracking information. Shipment a bit long.
Marina Drapper
Translated review
Answer from Petit-Fernand
Hello Marina, Thank you for sharing your opinion. We're sorry that your delivery took a little longer than expected, we're doing everything we can to reduce our lead times. Have a nice day, Melina
3
/5
★★★☆☆
Super delivery a little long given the package
Melanie
Translated review
Answer from Petit-Fernand
Hi Melanie, Thank you for sharing your opinion about our products. Have a nice day, Melina
2
/5
★★☆☆☆
Machine-peelable labels
Mme Sagna Mousba
Translated review
Answer from Petit-Fernand
Hello Mousba, Thank you for sharing your opinion. I'm sorry the labels are coming off, I'll contact you right away by email. See you soon, Melina
2
/5
★★☆☆☆
I was very satisfied with my first order, so I ordered a second time - unfortunately the quality is much worse than last time. The writing is slightly blurred and the color is also not like the first time. What a pity!
Katrin S.
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order at Esistmeins.de! We are pleased that you were satisfied with your first order, but regret that there were problems with the second order and invite you to contact our customer service for help at: [email protected]! Mfg, Marylin
2
/5
★★☆☆☆
Order still hasn't arrived! ... it's taking a long time!
Céline Rodrigues
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. If you still haven't received your order, please write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
What a shame! I received the labels on time and as requested. Disappointingly, after washing at 40 degrees, the labels are already starting to peel off?
Céline
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. I'm sorry, please contact us at [email protected] if the problem persists. See you soon, Melina
3
/5
★★★☆☆
The products are nice but small flaw for the shipping!!! It's a little long and then they delivered a package without my name, which is why the doorman had to open it to see whose it was... luckily my son's name was on it otherwise who knows what would have happened!!!
Francesca L.
Translated review
Answer from Petit-Fernand
Dear Francesca, Thank you for your order and your comment! We are sorry that the shipment took longer than expected, there must have been some problem at the postal level. However, it is not normal that your name was not there, it was listed in the shipping address! If you would like to check further to find out what happened, please feel free to contact us at [email protected] Caterina
3
/5
★★★☆☆
The label does not hold on some materials, such as the isothermal bottle, the lunch box so a little disappointed.
Isabelle Moritz
Translated review
Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion. Don't hesitate to write to us at [email protected] so that we can find a solution if your labels come unstuck. Good day, Melina
3
/5
★★★☆☆
Not as good quality as before. I would still recommend it.
Monsieur Carrot
Translated review
Answer from Petit-Fernand
Hello Jérôme, Thank you for your message. I invite you to write to us at [email protected] if you have any problems with the labels. Good day, Melina
3
/5
★★★☆☆
Good products but delivery is a long wait (not advertised at time of purchase)
Esme L.
Answer from Petit-Fernand
Hello, Thank you very much for ordering with Petit-Fernand UK ! We are happy to hear that you like our products but sorry to hear that delivery was long for you. The goods are send out 48 h after production time and than you need to count 2 - 6 working days. It depends on the post and we have no influence on this. In general its more quick than long. Kindly, Marylin
3
/5
★★★☆☆
I am satisfied with the labels but the delay was really too long. That's why 3 stars.
Samuel Serraye
Translated review
Answer from Petit-Fernand
Hello Samuel, Thank you for sharing your opinion. We're sorry you've had a delay in receiving your order, as the Post Office is currently experiencing a slight delay. Good day, Melina
3
/5
★★★☆☆
Thermal stickers don't stick as well as they used to...
Lili
Translated review
Answer from Petit-Fernand
Hello Liliane, I'm sorry that the labels are coming off. Please write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
The film for ironing on the labels is missing. It can be replaced by cuissson paper, of course, but I don't think that's a very professional oversight. As for the quality of the labels (washing and maintenance), I can't say. I haven't tested them yet!
Adeline
Translated review
Answer from Petit-Fernand
Hello Adeline, Thank you for ordering from us. We apologize for this oversight, I will contact you by email right away. See you soon, Melina
2
/5
★★☆☆☆
The labels are very pretty, but once they are put on the clothes, and after a first wash, they all fall off!
Thierry Olhagaray
Translated review
Answer from Petit-Fernand
Hello Thierry, Thank you for sharing your opinion and for choosing C-MonEtiquette! We're sorry to hear that some of your labels are coming off. Please contact us at [email protected] if the problem persists. Good day, Melina
2
/5
★★☆☆☆
The labels came off in the first wash
Cathy Thimm
Translated review
Answer from Petit-Fernand
Hello Cathy, Thank you for sharing your opinion and for choosing C-MonEtiquette! We're sorry to hear that some of your labels are coming off. Please contact us at [email protected] if the problem persists. Good day, Melina
3
/5
★★★☆☆
The label comes off a little after the first wash 🙁
Paulina Razniak
Translated review
Answer from Petit-Fernand
Hello Paulina, Thank you for sharing your opinion and for choosing C-MonEtiquette! We're sorry to hear that some of your labels are coming off. Please contact us at [email protected] if the problem persists. Have a nice day, Melina
2
/5
★★☆☆☆
I placed an order and after more than 15 days it did not arrive, if I do not write they do not realize that the order was lost. To collect the order is done the same day but to send it... I am still waiting for the order to arrive since the beginning of May.
Herminia Crespo Dominguez
Translated review
Answer from Petit-Fernand
Dear Herminia, Thank you for your comment. I am very sorry that you have not yet received your order. Our orders are sent by our service provider La Poste (post office) by express delivery, so there is no tracking number. This allows us to keep the shipments free of charge. As I told you by mail, I confirm you that your order was placed in production and shipped a second time on 3/06. Please contact me again if you have any problem. Best regards Caterina
3
/5
★★★☆☆
Order received fairly quickly in Belgium. But two big notebooks in a thin envelope. The envelope was open in my mailbox.
Cassandra Bruijr
Translated review
Answer from Petit-Fernand
Hello Cassandra, Thank you for sharing your opinion. We'll take your suggestion into account, so please write to us if you have any concerns about the labels. Good day, Melina