/10
★★★★★
based on 125751 reviews published
★★★★★
based on 125751 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
After 5 uses, one fastener is already broken....
Melle Bertier Marjorie
Translated review
Answer from Petit-Fernand
Hello Marjorie, Thank you for sharing your review. We are very sorry that you have received a defective product. I will contact you immediately by email. Good day, Melina
3
/5
★★★☆☆
Very nice product, but the iron-on labels come off in the 1st wash, too bad they were very nice.
Isabelle R
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion and for choosing C-MonEtiquette! We're sorry to hear that some of your labels are coming off. Please contact us at [email protected] if the problem persists. Good day, Melina
3
/5
★★★☆☆
Air bubbles under the label of one of the lunchboxes ordered
Solène Coisy
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Answer from Petit-Fernand
Hello Solène, Thank you for sharing your opinion. I'm sorry, I'll contact you right away regarding your lunchbox. See you soon, Melina
2
/5
★★☆☆☆
At the end of the second wash: no more labels.... though they are stuck on scrupulously according to the instructions given.
Alexandra Duclos
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Answer from Petit-Fernand
Hello Alexandra Thank you very much for your comment. I'm sorry to hear that the labels are coming off, this is not normal. I've sent you an e-mail to try and find a solution. Best regards, Caterina
3
/5
★★★☆☆
This was my 2nd order, the first having been very good. This one... much less so. 3/4 of the iron-on labels peel off, either by themselves or with the machine. What a disappointment!
Sables
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Answer from Petit-Fernand
Hello Natacha, Thank you very much for your message. I'm sorry to hear that the labels are coming off, it's not normal, I've contacted you via messenger. Best regards, Caterina
3
/5
★★★☆☆
Order placed and processed on May 14th. Still no parcel in sight on June 5th. I made a 2nd complaint. My label offered to re-ship a reprint at its expense. I'm waiting to receive the parcel.
Dom
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Answer from Petit-Fernand
Hello Dominique, Thank you for sharing your opinion. I will contact you right away regarding this non-received order. Melina
2
/5
★★☆☆☆
Unfortunately, the iron-on labels detach from the fabric
Alexandra F.
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Answer from Petit-Fernand
Hello, Thank you for your order at Esistmeins.de ! We regret that you had a problem with the iron-on labels and invite you to contact our customer service for assistance by e-mail at: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
I asked 2 times for white labels to cover my tags when I sell my daughter's clothes. I still haven't received anything despite your positive replies...
Jessica Altier
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Answer from Petit-Fernand
Hello Jessica, I'm sorry, but I'll have them sent back to you as soon as possible. We apologize for the inconvenience, Melina
2
/5
★★☆☆☆
I did everything according to the instructions.
Gaetane Cabioch
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Answer from Petit-Fernand
Hello Gaetane, Thank you for sharing your opinion. If your labels continue to peel off, please write to us at [email protected] so we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
I often buy labels from this site, and I love them. But this time, the quality really wasn't there. The labels split in two, and were gone as soon as I put them in the washing machine. I hope it's just temporary.
Client
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Answer from Petit-Fernand
Hello Fanny, Thank you for sharing your opinion. I'm sorry to hear that the labels are coming off, I invite you to contact our customer service if you are not satisfied with the products or if the problem persists. See you soon, Melina
2
/5
★★☆☆☆
Very disappointed, I thought they were made of fabric
Annaick Maronne
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Answer from Petit-Fernand
Hello Annaick, Thank you for sharing your opinion. We're sorry you're not happy with our labels. Indeed, they are not made of fabric, they are iron-on and self-adhesive labels. Good day, Melina
2
/5
★★☆☆☆
The labels are too small and I'm disappointed. I wouldn't recommend and it's expensive
Lilioi
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Answer from Petit-Fernand
Hi Marie, First of all, thank you for sharing your opinion. We are sorry to read that you are not satisfied with our labels, however the dimensions are indicated on our site, we offer several sizes, with different fonts as well. Please do not hesitate to contact our customer service if you require any further information about our products 🙂 See you soon, Melina
3
/5
★★★☆☆
I have nothing to say about the quality or the delivery but I was very disappointed because I thought that if I recommended an old order I would get the logo (a button) but no! No logo button...too bad I would have liked to know.
Marianne Castanheira
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Answer from Petit-Fernand
Hello Marianne, Thank you for sharing your opinion. Indeed, we modified some of our illustrations several months ago, and the illustrations that work are the ones that are present on the website 🙂 Don't hesitate to contact our customer service for more information 🙂 Good day, Melina
2
/5
★★☆☆☆
Missing capital letters on surnames
Laurine Dimas
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Answer from Petit-Fernand
Hello Laurine, Thank you for sharing your opinion. Yes, after checking, you had not capitalized your surname, which is why the labels were printed that way. Good day, Melina
3
/5
★★★☆☆
1 of the lunch boxes was the wrong color. Otherwise very good quality and nice product
Aurelie B
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Answer from Petit-Fernand
Hello Aurélie Thank you for choosing C-MonEtiquette 🙂 If you haven't received the new lunchbox in the right color, please write to us at [email protected] See you soon, Melina
3
/5
★★★☆☆
Hello, the labels are very good but it took 15 days to receive them. My mother was going into an Ehpad and needed them within 8 days. Complicated for the Ehpad and for us who are 1 hour away. But fortunately the Ehpad was kind enough to stick them in our place exceptionally. I know it was the post office that slowed down the shipment, but you should warn people who take orders.
Client Van De Velde Thierry
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. We are sorry that you received your order late, indeed with the current situation some shipments took longer than usual. Have a nice day, Melina
3
/5
★★★☆☆
Clothing labels are very nice, but unfortunately some of them come off again even if the instructions for use are followed carefully.
Anne
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you had a problem with the labels. This is not normal and we invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Yours sincerely, Marylin
3
/5
★★★☆☆
The labels come from France, which is why shipping takes quite a long time. (You should take this into account when ordering) They are delivered in a pretty little folder so that you have them all together nicely. Unfortunately, the print quality of the adhesive labels is not particularly nice and less contrasty than in the pictures. The motifs are not really clearly recognizable. I was really disappointed here and considered whether I would use them at all. The iron-on labels are really nice and printed much sharper. (for whatever reason)
Sarah K.
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Answer from Petit-Fernand
Hello, Thank you for shopping at Esistmeins.de! We are pleased that you like the goods on the whole. We regret that you have a problem with some colors. This is not normal and we invite you to contact our customer service to find a solution together by e-mail at: [email protected] ! Delivery from France usually takes 2 to 6 days. It is usually quite fast and the goods arrive within 2-3 days. But sometimes the post office takes a little longer, especially during Corona times. We wish you a nice day! Mfg, Marylin
3
/5
★★★☆☆
Doesn't stick very well even though I followed all the instructions. But it looks very nice.
Didine441513
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion. If you have more than one label coming unstuck, please don't hesitate to contact us at [email protected] Good day, Melina
2
/5
★★☆☆☆
The labels were poorly edited. The beginning of the name outside the label.
Sarah Benlatreche
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you have any difficulties with your labels. Good day, Melina
3
/5
★★★☆☆
Good product but still expensive
Leeloo Titloulou
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Answer from Petit-Fernand
Hello Thank you for sharing your opinion. Don't hesitate to subscribe to our newsletter to be informed of all our promotions 🙂 Good day, Melina
3
/5
★★★☆☆
Easy-to-adhere clothing labels come off after the 1st wash - disappointed!
Laura C
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Answer from Petit-Fernand
Hello Laura, thank you for your comment. I'm very sorry to hear that you've had problems with your labels. I've just emailed you to check and look for a solution. Looking forward to hearing from you Caterina
3
/5
★★★☆☆
Usually very happy with the order, I was quite disappointed to receive the damaged cookbook... The envelope was closed over the book, tearing off the top of the 4th cover... I wanted to give it as a gift, but I don't even dare give it as a present...
Laura Leterme
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Answer from Petit-Fernand
Dear Laura, thank you for your comment. We are very sorry that the book arrived damaged. We will send it back to you within 24 hours. Please accept our apologies for the inconvenience. Sincerely, Caterina
2
/5
★★☆☆☆
Either I or the company ordered the wrong thing. There is no way to prove it. No goodwill and long delivery times. The company is not based in Germany, which was not apparent to me beforehand. Communication was anything but nice. The bottom line: I have things here that I can't use. Money is gone. Therefore, not my store
Ines S.
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Answer from Petit-Fernand
Hello, thank you for your purchase at Esistmeins.de, but we regret that you are not satisfied. We invite you to contact our customer service again so that we can find a solution together. Mfg, Esistmeins.de team [email protected]
2
/5
★★☆☆☆
Not received. Probably the post office again, but I don't know what the labels are worth.
Amandine
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Answer from Petit-Fernand
Hello Amandine, Thank you for sharing your opinion. I'm sorry you didn't receive your order, I'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
Arrived on time.nice but not very solid
Gaia F.
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Answer from Petit-Fernand
Good morning Gaia, thank you for your comment. What do you mean by not very solid? Did one of the products break? I just emailed you to identify the problem and hopefully solve it. Sincerely, Caterina
2
/5
★★☆☆☆
I have 2 stars because I ordered and I had a coupon code and I still haven't received anything.
Audrey Scueil
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Answer from Petit-Fernand
Hello Audrey, Thank you for sharing your opinion. Your labels should arrive in your mailbox very soon. If not, please contact us at [email protected]. See you soon, Melina.
3
/5
★★★☆☆
2nd purchase at home. And it's hard to peel the self-adhesive labels off the backing.
Celine
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Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. We're sorry you're experiencing this problem, we'll send you the labels again. Have a nice day, Melina
2
/5
★★☆☆☆
2 items forgotten (but invoiced) - reminder email sent - no reply
Fg
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Answer from Petit-Fernand
Hello Frédéric, We're sorry that your order is missing some items. We'll contact you right away by email. See you soon, Melina
3
/5
★★★☆☆
The order did not arrive , and after 15 days I wrote to you and yes. They sent me a new one.
Laura Sánchez Roza
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Answer from Petit-Fernand
Hi Laura, Thank you very much for your comment, did you receive the second order we sent you? Best regards Caterina