/10
★★★★★
based on 125751 reviews published
★★★★★
based on 125751 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
It has been over a month since I placed the order and as of today I still have not received anything.
ConcepciÓn Arrebola Contreras
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Answer from Petit-Fernand
Dear Customer, Thank you very much for your order and your comment. I am very sorry that you have not received your order yet. I have just written you a message to find out the address and look for a quick solution. I am waiting for your reply. Thank you very much Caterina
3
/5
★★★☆☆
Easy to order but I haven't received it yet and I ordered on the 7th may
Lauren H.
Answer from Petit-Fernand
Hello, thx for ordering with us. We are sorry that you have not received your order yet and invite you to contact our customer service for help to: [email protected] ! Kindly, Marylin
2
/5
★★☆☆☆
We made several orders, and on the last one we were disappointed. There's a little plastic film which makes it tricky to remove the labels.
Eric Krautwasser
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Answer from Petit-Fernand
Hello Eric, Thank you for choosing C-MonEtiquette and for sharing your opinion. We are very sorry that you are not satisfied with our products, so please write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
I thought they were a little thicker. I thought they were too thin
Rosa Paulina Urbina
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Answer from Petit-Fernand
Hi Rosa, Thank you for your message. In fact, our labels are thin so as not to bother children's skin when they wear them. Have a nice day, Melina
3
/5
★★★☆☆
I cannot rate anything that I have not yet received.
Manja B.
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Answer from Petit-Fernand
Hello, Thank you for your interest in our products. We regret that you have not yet received the goods and invite you to contact our customer service by e-mail at: [email protected] for help! Mfg, Marylin
2
/5
★★☆☆☆
Delivery bcp too long .. for the rest nickel
Imane Ah
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Answer from Petit-Fernand
Hello Imane, Thank you for choosing C-MonEtiquette and for sharing your opinion. It's true that deliveries have recently taken longer than expected, for which we apologize. We hope you are satisfied with our products. Good day, Melina
2
/5
★★☆☆☆
Good morning, this time my experience was almost negative, as the item as on other occasions is of excellent workmanship, but the phrase chosen to have written on the item as a dedication was wrong, specifically the person's name. Definitely disappointing given the fact that it was a Mother's Day gift.
Mirko
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Answer from Petit-Fernand
Dear Mirco, Thank you for your comment. We are sorry that there was an error, probably a mix-up at the time of submission. I invite you to contact us at [email protected] to find a solution. Regards Caterina
2
/5
★★☆☆☆
A little disappointed with the quality 2 different shades even though it's the same product.
Elodie Nguyen
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Answer from Petit-Fernand
Hi Elodie, Thank you for sharing your opinion. Indeed, depending on the type of label, the color shade may vary slightly. Good day, Melina
3
/5
★★★☆☆
I have to cancel my order because the iron-on labels don't stick very well when ironed and they come off on the sides.
Angelique Cottray
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Answer from Petit-Fernand
Hello Angélique, Thank you for ordering from us and for sharing your opinion. If you are not completely satisfied with your labels, please contact us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
I can't give any concrete advice as I still haven't received my order, but I know what it's due to.
Marie-alice Castard
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Answer from Petit-Fernand
Hello Marie-Astrid, Thank you for ordering C-MonEtiquette and for sharing your opinion. If you still haven't received your order, please write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
Good quality label, a little small for my taste, too bad the termo-adhesive format is not the same as the stickers.
Prescillia Dupont
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Answer from Petit-Fernand
Hello, Thank you for sharing your opinion and for choosing C-MonEtiquette. The labels are available in several formats but it's true that iron-on and self-adhesive are not the same, as long as they can be used differently. Best regards, Caterina
3
/5
★★★☆☆
VERY GOOD I'M GLAD
Christelle Turaglio
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Answer from Petit-Fernand
Hello Christelle Thank you for your loyalty and trust Good day, Melina
3
/5
★★★☆☆
I'm just disappointed because the labels I had selected Kawasaki and I got unicorn....
Laurence Abeles
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Answer from Petit-Fernand
Hello Laurence, Thank you for sharing your opinion and for choosing C-MonEtiquette. I'm sorry to hear that there was an error in your order. Please don't hesitate to contact us at [email protected] so that we can find a solution. See you soon, Caterina
2
/5
★★☆☆☆
Order not recieved
Rachel
Answer from Petit-Fernand
Hello , thx for shopping with Petit-Fernand.co.uk! We are sorry to hear that you still did not receive your labels. We invite you to contact our customer service by e-mail to: [email protected]! Kindly, Marylin
3
/5
★★★☆☆
The labels are beautiful, but they don't stick. I'm really sorry because I really wanted them! 🙁 I hope this is an isolated case.
Veronica
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Answer from Petit-Fernand
Good morning Veronica, thank you for your feedback. I am very sorry that the labels are not sticking, it may be an application problem or a bad batch. Please write me privately at [email protected] and let's see if we can solve it 🙂 Regards Caterina
3
/5
★★★☆☆
The shipment was super fast despite the situation, but I was disappointed with the quality because they don't fit on my socks, which is mainly where I use them.
Karen Fasciaux
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Answer from Petit-Fernand
Hello Karen, Please don't hesitate to contact us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
I can't evaluate you at the moment as I still haven't received my labels.
Florie Marie
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Answer from Petit-Fernand
Hello Florie, Thank you for sharing your opinion. If you still haven't received your labels, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Product: very good Delivery: very average
Anne Kohlman
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Answer from Petit-Fernand
Hello Anne, Thank you for sharing your opinion. It's true that deliveries are taking longer at the moment, given the current situation. Good day, Melina
3
/5
★★★☆☆
The customer service is impeccable, however my order was not received the first time and when it was resent to me it arrived incomplete.
***
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Answer from Petit-Fernand
Thank you very much Mireia for sharing your opinion. I am sorry that you received an incomplete order, I invite you to send us a message to [email protected] Have a nice afternoon, Melina.
3
/5
★★★☆☆
Still waiting
Meier
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Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We regret that you have not yet received your goods and invite you to contact our customer service: [email protected] for help, Mfg, Marylin
3
/5
★★★☆☆
A little disappointed. The transparent film to apply to the shoe label was missing.
Sabine G
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Answer from Petit-Fernand
Hello Sabine, Thank you for sharing your opinion. Indeed, we have improved our shoe labels and it is no longer necessary to use the transparent film. Good day, Melina
3
/5
★★★☆☆
Ordered 3 types of labels. 2 are great but the 3rd is illegible, which was not the case on the website. Too bad...
Noé
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Answer from Petit-Fernand
Hello Noé, Thank you for sharing your opinion. Don't hesitate to contact us if there are any defects on your labels. Good day, Melina
3
/5
★★★☆☆
Very pretty labels, but when I followed the instructions (linen mode and 12 seconds without moving the iron), the iron-on labels peeled off quickly.
Hela Khamarou Dalmar
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Answer from Petit-Fernand
Hello Hela, Thank you for ordering from us and for sharing your opinion. I'm sorry your labels are coming off, if the problem persists I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very average kit quality for the price.
Valérie
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion and for choosing C-MonEtiquette. Please do not hesitate to contact us at [email protected] if you would like to tell us more about a product you have received. Good day, Melina
2
/5
★★☆☆☆
I am not putting 1 star just because I am convinced that hope must be the last to die! It has been 22 days and I still have NO IDEA where my order is. My advice is: if you are in a hurry, definitely do not order from Petit Fernand! I even contacted them and they told me that unless at least a month passes, I have no reason to contact them. Absurd!!! I just hope the products are of excellent quality.... after all this time is the least I can expect.
Rosanna C.
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Answer from Petit-Fernand
Dear Rosanna, Thank you for your message. As I communicated to you via email when you first contacted us, what is stated on our website is that products are manufactured within 48 hours (and not delivered within 48 hours as you originally thought). Also at the time of payment, we had added the notice informing customers that due to the ongoing global pandemic and to ensure the safety of our team, the production of your orders would be done every Tuesday. As a result, your order, which you placed on 6/04, was shipped on the first available date, which was 14/04. It is shipped by priority mail (there is no tracking number) and the envelope is delivered by mail. For delivery we need to consider 2/3 additional working days, unless delays independent of our service and related to the postal service (vacations, strikes, etc.), up to 15 working days due to the ongoing health emergency. Therefore, certain of your understanding regarding the delicate historical moment we are experiencing, we renew our invitation to be patient for a few more days. Should you not receive your order by 06/05, please do not hesitate to contact us again. Best regards Caterina
2
/5
★★☆☆☆
Labels peel off after washing
Afefa Sissoko
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Answer from Petit-Fernand
Hello Afefa, Thank you for sharing your opinion and for ordering from C-MonEtiquette. I'm sorry that your labels don't fit, it's not normal, I invite you to write to us at [email protected] Sincerely, Caterina
2
/5
★★☆☆☆
Because until today I have not received my order that I placed in March 29th and it has not arrived.
Carolina Duarte Paladines
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Answer from Petit-Fernand
Hello Carolina, thank you for sharing your opinion. We have forwarded your order to manufacturing and it was shipped on 04/27. Your order should not take long to arrive. Have a nice day, Caterina
3
/5
★★★☆☆
Figure too small for label size
Marine
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Answer from Petit-Fernand
Hello Marine, Thank you for sharing your opinion. Indeed, the illustrations are made large enough to fit in the label to accompany the text. Good day, Melina
3
/5
★★★☆☆
We bought a gourd and I think it's very pretty, I would have liked to have a smaller capacity because the bottle is heavy and so full for my daughter - the stopper I did not know the system but it is complicated for my daughter to open and close it herself - the most disturbing is the smell and taste in the stopper that remains between each use. This is really the big black spot and not easy to clean with this system. My daughter is not yet 3 years old so not old enough to recommend it and yet she needs a bottle to identify for babygym and other activities.
D&g
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Answer from Petit-Fernand
Hello and thank you for your message. We're sorry you had problems with the water bottles. Capacity, weight and dimensions are specified online as well as the recommended age (+3 years). I hope your daughter will be able to use it soon 😉 Best regards, Caterina
3
/5
★★★☆☆
Hello, I'm very happy to receive them,... then when I look closely I find that on one gourd the first name is written a little crookedly (and I'm very fussy, I only see that...). Then I wash them carefully, but unfortunately one escapes me and bumps into the tiles on the edge of my sink (so not high up), and yet Big Mark. I'm disgusted because my loulou is very sad! Then, during use, the big guy reports that the cap just pops up and stays in his hands when it's opened... I can see that. Finally, Robin, aged 4, is very frustrated because he can't open and close his cap. They're very difficult, my big one can barely do it. So I'm really sorry to say that I'm a bit disappointed. However, they are superb and my little ones never leave them. Thank you for your reply. Carole. After sending an e-mail as requested, I received two new caps very quickly and without difficulty. Trustworthy person doing their utmost for their customer's satisfaction. I recommend ++, and in the end the little shock on the gourd gives a "adventurer" side to my little Robin who never leaves it. Thanks again.
Carole
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Answer from Petit-Fernand
Hello Carole, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that you're not completely satisfied with our products. Please write to us at [email protected] so that we can send you replacement caps. Good day, Melina