/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I ordered the iron on labels but unfortunately they don't seem to stick at all well. The labels that stick onto the labels are far better. Such a shame as otherwise I loved the labels design and colours but obviously sticking is their primary purpose.
Miss C.
Answer from
Petit-Fernand
Dear Ciara, thank you for your message and your trust. The iron-on labels are permanent, so the fact that they don't stick means either that they haven't been heated enough, or that you received a bad batch. I encourage you to write us. Send us photos and your order number at [email protected]. Talk to you soon! Sophie
3/5
★★★☆☆
I like the name stickers (though they are pricey). And I like that you can reorder without having to go through the whole process again. But the Christmas window stickers seem smaller in quantity than I was expecting from the images on the website, and less colourful. And Expensive for What they are.
Alba T.
Answer from
Petit-Fernand
Dear Alba, Thank you very much for your order with petit-fernand ! We are sorry to hear that you have not been happy with the Christmas stickers . The quality of our products is very important to us and we invite you to contact our customer service for help by e-mail to: [email protected] !Thank you very much! We wish you a happy Christmas ! Kindly, Marylin
2/5
★★☆☆☆
Bought a second replacement cap for our metal drinks bottle. We have had to replace it twice because it breaks quite easily at the hinge. Over-priced and massively over-packaged in a big box that was too big for our letterbox. Had to go collect from the post office in town - what a hassle for such a small item. When I breaks again I'll buy a whole different bottle from elsewhere. I wouldn't recommend.
L B.
Answer from
Petit-Fernand
Dear Lisa, we're really sorry you didn't have a great experience with us. We will be really happy to replace it for free if it breaks again of course, it shouldn't break so easily. We wish you a very good day. Sophie 🙂