/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Bonjour un peu déçus car sur les chaussettes de ski se son.décolleté au bout de 24 heures
Dimitri Aprile
Translated review
Answer from Petit-Fernand
Hello Dimitri, Thank you for sharing your opinion. I'm sorry your labels are coming unstuck, but please write to us at [email protected] Sincerely, Caterina
3
/5
★★★☆☆
The labels are great!!! but there are things that are missing to the brand, and is that since you register you can have a history of your products to order them again, and then fundamental, .... to send the products (in this case labels) something more protected, the last ones we have received, arrived in an envelope, on a rainy day, the envelope on one side wet and wrinkled, and we had to waste many labels because now do not stick even if we heat them with the iron, so for that part wrong!!!
Cristina Mulet Martin
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Answer from Petit-Fernand
Good morning Cristina, Thank you for your comment. I am sorry you had problems with the labels on the envelope, I invite you to contact our customer service at [email protected] to find a solution. Have a nice day, Caterina
3
/5
★★★☆☆
I think the result of the product is very good, but it did not come in the time it was promised. It took me more than 15 days to receive it.
Judit
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Answer from Petit-Fernand
Good morning Judit, Thank you for your comment. I'm sorry you had problems with the shipment, maybe there was a problem with the post and that's why they took a few extra days for delivery. Have a nice day, Caterina
2
/5
★★☆☆☆
The stick on clothing labels don't stay stuck on!!
Customer
Answer from Petit-Fernand
Hello and thank you for ordering with Petit-Fernand UK ! We are very sorry to hear that your labels don't stay on. The quality of our products is very important for us. Therefore it's not normal. They should not come off. We invite you to contact our customer service by e-mailing to: [email protected] for help. Kindly, Marylin
3
/5
★★★☆☆
At first I was extremely satisfied, but on my last two orders, it turned out that the iron-on labels had come off on several garments.
Charlène Lopes
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Answer from Petit-Fernand
Hello Charlène, Thank you for choosing C-MonEtiquette and for your comment! If your iron-on labels aren't holding, please try ironing them on again and contact us if the problem persists. Have a nice day, Melina
3
/5
★★★☆☆
Short-term view: easy-to-use product. Long-term opinion: still to be assessed.
Alain Rey-robert
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Answer from Petit-Fernand
Hello Alain, Thank you for choosing C-MonEtiquette and for sharing your opinion. Please don't hesitate to contact us again if you'd like to tell us more about your longer-term use of our products. Good day, Melina
3
/5
★★★☆☆
The labels peel off after the first wash, even though I follow the instructions. I had no problems with my first order.
J A
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Answer from Petit-Fernand
Hello Jennifer, Thank you for choosing C-MonEtiquette and for sharing your opinion. It's not normal for iron-on labels to come off. If the problem persists, please write to us at [email protected] so that we can find a solution. See you soon, Melina
3
/5
★★★☆☆
A little disappointed with the poorly cut labels
Caroline Moisan
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Answer from Petit-Fernand
Hello Caroline, Thank you for sharing your opinion. In fact, it's not normal for you to have received incorrectly cut labels. I invite you to write to us at [email protected], enclosing a photo of the labels, so that we can identify the problem and replace the non-compliant products. Good day, Melina
3
/5
★★★☆☆
Very fast delivery.perfect contents, unfortunately the labels are already coming off on some garments.
Virginie
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Answer from Petit-Fernand
Hello Virginie, First of all, thank you for sharing your opinion and for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck. If the problem persists, please contact our after-sales service at [email protected] See you soon, Melina
3
/5
★★★☆☆
Worse quality than in previous orders, they do not stick well to some fabrics.
Silvia
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Answer from Petit-Fernand
Good morning Silvia, Thank you for your comment. I am sorry you had problems with the labels, I invite you to contact our customer service at [email protected] to find a solution. Have a nice day, Caterina
2
/5
★★☆☆☆
Unfortunately, I am totally disappointed with the adhesive labels for clothes. I used them according to the instructions and half of the sticker on the first item of clothing came off after just two 30 degree wash cycles. The item was not in the dryer. Super annoying for me because I ordered 50 of them. Fast delivery and cute design. Therefore 2 instead of 1 star. However, the quality is not convincing and I will neither order again nor recommend to others.
Katharina
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Answer from Petit-Fernand
Hello Katharina, Thank you for your order. We are pleased that you like the design and the service, but we regret that you had a problem with the adhesive labels. This is not normal. The quality of our products is very important to us and we test them regularly. We invite you to contact our customer service by e-mail at: [email protected] so that we can help. We apologize for the inconvenience. With kind regards, Marylin
2
/5
★★☆☆☆
I stuck the labels on my son's clothes and when I came back from camp I washed the clothes and half of them had come off. What a shame.
Geng Valérie
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Answer from Petit-Fernand
Hello Valérie, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion! We're sorry your labels are coming unstuck. If the problem persists, please contact us at [email protected] so we can find a solution. Good day, Melina
3
/5
★★★☆☆
Iron-on labels peel off quite easily, depending on the fabric. Too bad
Huet
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion! Don't hesitate to contact us at [email protected] if you have any problems with your labels. Good day, Melina
2
/5
★★☆☆☆
The product itself is perfect but the negative point is the delivery time. The order was supposedly sent on February 6th but in the end never arrived and we can only claim 15 days after dispatch, so I had to wait until February 21st for the claim, which in the end ended up with a parcel sent by colisimo suivi and received on February 24th. The problem was that it was for a birthday which took place on the 21st, so I had to improvise other gifts, which meant a double expense that could have been avoided if all parcels had been sent by colisimo suivi from the start. And no commercial gesture for this inconvenience! :/ too bad
Christopher G
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Answer from Petit-Fernand
Hello Christopher, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion! We're sorry you've had a delay in receiving your order. Please contact us at [email protected] if you'd like us to do something for you.
3
/5
★★★☆☆
I received a set as a gift for my daughter's first birthday and was absolutely thrilled. Now I have reordered the iron-on labels and the ones for the shoes. The labels look very nice, but this time there was no protective film included with the shoe labels. Unfortunately, I couldn't find anything that said you had to order them separately. They have now been stuck to the shoes for the nursery for almost 2 weeks and today I saw that the edge is already starting to peel off. I find this very annoying, if I had known beforehand that the foils were not (or no longer) available, I would have ordered elsewhere.
Theresa
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We are pleased that you like the labels. We regret that you have a problem with the shoe stickers and invite you to contact our customer service at: [email protected] so that we can assist you. Thank you very much! With kind regards, Marylin
3
/5
★★★☆☆
I changed the end cap but it doesn't close properly and leaks water
Guestmichela
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Answer from Petit-Fernand
Dear Michela, Thank you for your feedback. We are sorry that the product you ordered is not suitable, you can contact me by email at [email protected] , send me a picture of the product and details of the problem, we will replace it. Good day Caterina
3
/5
★★★☆☆
Several labels have become unstuck in the wash
Teddy Gillot
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Answer from Petit-Fernand
Hello Teddy, Thank you for sharing your opinion. If your labels come unstuck, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
It took a very long time. And everything was a bit smaller than expected.
Alrun Z.
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Answer from Petit-Fernand
Hello, thank you for shopping at Esistmeins.de! We are sorry that the delivery took a while. Usually it is quite fast and you have to expect 2 to 6 days at most with the "Priority Service". In your case, the post office returned the parcel to us and we sent it to you again on the same day. This happens rarely, but unfortunately sometimes. Unfortunately, we have no influence on this. For further questions regarding the goods, we invite you to contact our customer service by e-mail at: [email protected] for help. Mfg, Marylin from the Esistmeins team!
3
/5
★★★☆☆
The labels all came off in the first wash .... customer service will send me some more and we'll see if it was a defect in the glue or if they're all like that ...
Ophelie Dos Santos
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Answer from Petit-Fernand
Hello Ophélie, Thank you for sharing your opinion. I'm sorry your labels are coming off, we'll send you new ones as promised over the phone 🙂 Have a nice day, Melina
3
/5
★★★☆☆
The inscription on the little bag didn't stand up well to washing? I'm disappointed.
Blancke
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Answer from Petit-Fernand
Hello Marjorie, Thank you for sharing your opinion. If the inscription on the bag doesn't hold, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Disappointed compared to previous times Labels peel off in first wash
Cc
Translated review
Answer from Petit-Fernand
Hello Céline, Thank you for sharing your opinion. If your labels come unstuck, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Most labels peel off after 3-4 washes. There is only one paper for 60 labels, you can imagine how is the paper in the ironing n.15... ANSWER: Sorry, my name is Marta, not Laura. And secondly, it's hard for me to understand the instructions as they are in French.
Marta Fabregas
Translated review
Answer from Petit-Fernand
Good afternoon Laura, Thank you for sharing your feedback. I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] For the paper for the labels, you can use kitchen paper, as you can see in the instructions. Have a nice evening, Melina
2
/5
★★☆☆☆
Very nice labels, neat presentation, but despite the instructions for use, the labels come off quite quickly. So a bit disappointed.
Valérie Le
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. If your labels come unstuck, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
I gave 2 stars because to date I have not received anything
Salvatore L.
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Answer from Petit-Fernand
Dear Salvatore, Thank you for your feedback. In fact, your order should have arrived by now. I have sent you an email for a little verification so that we can resolve the issue as soon as possible. Sincerely, Caterina
2
/5
★★☆☆☆
They have not been of the same fixation as on the 2 previous occasions.
Patricia Fernández Suárez
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Answer from Petit-Fernand
Good afternoon Patricia, Thank you very much for your comment. I am sorry to hear that you are experiencing difficulties with your labels. I invite you to contact our customer service at [email protected] to provide you with a solution as soon as possible. Regards, Caterina
2
/5
★★☆☆☆
The labels I chose don't stick well, and don't hold after the first wash. I have no explanation, I followed the instructions and did what I had to do.
Marie-france Combe
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Answer from Petit-Fernand
Hello Marie-France, Thank you for sharing your opinion, I'm sorry your labels are coming unstuck. If this is the case, please contact our after-sales service at [email protected] Good day, Melina
2
/5
★★☆☆☆
Sticks to the first wash
Golard
Translated review
Answer from Petit-Fernand
Hello Joëlle, Thank you for sharing your opinion. We're sorry your labels have come unstuck. Please contact our after-sales service at [email protected] if the problem persists. Have a nice day, Melina
2
/5
★★☆☆☆
Dissatisfied with delivery time. Order received 10 days later.
Vania Marques Ferreira
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Answer from Petit-Fernand
Hello Vania, Thank you for choosing C-MonEtiquette and for sharing your opinion! We strive to reduce our delivery times. We apologize for the inconvenience. Have a nice day, Melina
2
/5
★★☆☆☆
I am delighted with the quality and the speed with which I received my order. However, after receipt I realized that I was missing labels and the minimum order is a problem.
Client(e)
Translated review
Answer from Petit-Fernand
Hello Julie, Thank you for sharing your opinion. Your order includes 60 iron-on 2-line labels, 10 self-adhesive shoe labels and 10 self-adhesive object labels. If you have not received these quantities, please contact our after-sales service at [email protected] Good day, Melina
3
/5
★★★☆☆
I lose my labels on some clothes after washing
Magali Maréchal
Translated review
Answer from Petit-Fernand
Hello Magali, Thank you for sharing your opinion. I'm sorry that some of your labels are coming off, please don't hesitate to write to us at [email protected] so that we can find a solution 🙂 Have a nice day, Melina