/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Usually delighted, this time the order took much longer and was not received in time for the event. But otherwise the products are perfect
Madame C.c
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Answer from Petit-Fernand
Hello Clotilde, Thank you for sharing your opinion. We are sorry that you received the products late. Have a nice day, Melina
3
/5
★★★☆☆
For a second order, it was delivered within 48 hours by tracked parcel. Order placed on Sunday evening and received on Saturday morning. I think it's a shame with the Post Office. Often late.
Tatiana Loussaif
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Answer from Petit-Fernand
Hello Tatiana, Thank you for sharing your opinion. Indeed, we do our best to reduce our postal delays. Have a nice day, Melina
2
/5
★★☆☆☆
Very pretty labels, it's a shame that 5 of the 20 orders didn't stick ...
Silvana Scarnecchia
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Answer from Petit-Fernand
Hello Silvana, Thank you for sharing your opinion. If the labels continue to peel off, I invite you to write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Order received as soon as possible. Products conform to the description but it's a shame I found them a little expensive compared to two sites I discovered recently.
Aminatou Maman Williams
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Answer from Petit-Fernand
Hello Aminatou, Thank you for sharing your opinion. We regularly offer promotions, which you can find on our social networks or in our newsletter 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
Very nice labels. But peeled off after 3 days.
Florence Bellet
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Answer from Petit-Fernand
Hello Florence Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The design is really nice, the bottle looks good, but on both bottles the cap is fragile and too hard to open and close for children (4/5 years old), so he doesn't use it much.
Florence
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Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. I'm sorry you're experiencing difficulties with this product, please don't hesitate to contact our customer service department at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Very practical system for clothes and objects except that, depending on the type of garment, it doesn't stick and the label washes off, which is a shame considering the price you pay.
Aurélie Lesaulnier
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Answer from Petit-Fernand
Hello Aurélie, Thank you for sharing your opinion. I'm sorry that your self-adhesive clothing labels are coming unstuck. Please write to us at [email protected] if you are still experiencing the problem. Have a nice day, Melina
3
/5
★★★☆☆
Order received too late. Couldn't use it
Alexandre BĂ©dat
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Answer from Petit-Fernand
Hello Alexandre, Thank you for sharing your opinion. I'm sorry you're not satisfied with our services. Please don't hesitate to contact our after-sales service at [email protected] Good day, Melina
3
/5
★★★☆☆
On most of the garments the labels were cut off and so I had to glue these manufactured labels onto the fabric. In the first wash the label came off a little and curled up I'm afraid it won't hold.
Sylvie Joandel
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Answer from Petit-Fernand
Hello Sylvie, Thank you for sharing your opinion. Indeed, we recommend on our user guides to stick the self-adhesive labels for clothes on the care or brand labels and NOT directly on the fabric. It's not intended for that purpose. Good day, Melina
2
/5
★★☆☆☆
Ordered more lids for the water bottle as the original failed to work - within 2 month of periodic use. I asked for a replacement, didn't hear back but needed a new lid for school holidays. Not great service.
Jennie J.
Answer from Petit-Fernand
Hi Jennie, Thank you very much for your shopping with us. I'm sorry to hear that you had problems with our service, please get in touch with us in private: [email protected] Kind regards, Caterina
3
/5
★★★☆☆
Nice labels but I found that they didn't stick well to the clothes and finally everything came off after the second wash.
Lva Le Mont Joint
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Answer from Petit-Fernand
Hello, Please do not hesitate to contact our after-sales service at [email protected] for further information. Good day, Melina
3
/5
★★★☆☆
The designs and typography are very nice, and delivery is on time and fast. Too bad the labels themselves are in a kind of plastic. Not very skin-friendly and not ideal when your child is prone to eczema.
Manon Hds
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Answer from Petit-Fernand
Hello Manon, Thank you for sharing your opinion, but please note that our labels and their inks are designed to be pleasant to the touch. Good day, Melina
3
/5
★★★☆☆
The self-adhesive garment labels were stuck on the wash information labels and peeled off after the first wash.
Bo
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Answer from Petit-Fernand
Hello Ornella, Thank you for sharing your opinion. We're sorry that the labels are coming off. Please write to us at [email protected] if you have any problems with them. Good day, Melina
3
/5
★★★☆☆
When I put the clothes in the machine, the ticket came off, even though I had put it in the right place.
Traoré Aminata
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Answer from Petit-Fernand
Hello Aminata, Thank you for sharing your opinion. If you have any difficulties with the labels, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello. I bought 2 customizable bottles a few months ago. I'm a bit disappointed because one of the caps is leaking, which isn't very practical in the kids' bags, and 1 of the bottles is damaged on the neck, i.e. the white is coming off and all that's left is the aluminium.
Stéphanie
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette! Please do not hesitate to contact us at [email protected] if you have any complaints regarding this order. Sincerely, Melina
2
/5
★★☆☆☆
Several labels that I was able to throw in the garbage can because they were unusable, fortunately I had planned more than I did.
Amanda Fermon
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Answer from Petit-Fernand
Hello Amanda, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
This isn't the first time I've ordered labels from your site, but I have to admit I was a bit disappointed this time because the iron-on labels didn't hold up very well on my daughters' summer camp clothes.
Natacha Crozemarie
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Answer from Petit-Fernand
Hello Natacha, Thank you for sharing your opinion. I'm sorry your labels are coming unstuck, please write to us at [email protected] so we can find a solution. Good day, Melina
2
/5
★★☆☆☆
Unfortunately, I report that I had asked at the same time I sent the order, for a change in the font with which to personalize the bag. I had completely forgotten to personalize it. I thus wrote immediately so that it could be changed. I was told that it was possible while instead, I received the bags with the wrong font. Too bad, there was time to correct if only one had the patience to understand that it had been a trivial mistake.
Barbara M.
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Answer from Petit-Fernand
Dear Barbara, Thank you for your feedback. We are very sorry for this misunderstanding. I have written to you privately to offer you a discount code that you can use for your next order, if you wish. Sincerely, Caterina
3
/5
★★★☆☆
I bought the adhesive label for the laundry. Unfortunately, it came right off again after two washes. I now use the conventional textile pen.
Anna G.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you are having a problem with the labels. This is not normal. The quality of our products is very important to us and we invite you to contact our customer service by e-mail at: [email protected]! Mfg, Marylin
3
/5
★★★☆☆
We were delighted at first. However, some of the stickers came off after the first wash.
Jacquline H.
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Answer from Petit-Fernand
Hello Mrs. Hauschild, Thank you for your purchase at Esistmeins.de! We are sorry that you are having problems with the labels. The quality of our products is very important to us and we invite you to contact our customer service for assistance. Mfg, Your Esistmeins team
2
/5
★★☆☆☆
I had some labels made for an association a few months ago. I wanted to redo the same ones, but they're not the same at all: the design is in color, which isn't great (the design is no longer legible), and the quality of the yellow isn't the same.
Association
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Answer from Petit-Fernand
Thank you for your message and your interest in our products. The illustration has indeed changed, we don't have the same character anymore but some illustrations have evolved 🙂 Regarding the color, customers are free to choose their personalization on the website (color, text, illustration). Have a nice day, the C-MonEtiquette team
2
/5
★★☆☆☆
I purchased thermoadhesive labels for my baby's cotton bodysuits and although I have scrupulously followed the application instructions I find them peeled off on the baby's back or in the washing machine! Too bad!!! Ps My orders were two and I did not reverse the types!
Elisabetta
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Answer from Petit-Fernand
Good morning Elizabeth, Thank you for your message. I see from your order that you purchased self-adhesive labels and not thermo-adhesive, could there have been confusion with the instructions? Or it could be a defective batch, please contact us privately via email so we can figure out what happened and fix the problem: [email protected] Cordially Caterina
3
/5
★★★☆☆
This is correct.
Sandrine Gaete-toujarova
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Answer from Petit-Fernand
Hello Sandrine, Thank you for sharing your opinion! Don't hesitate to increase your rating if you are satisfied with our products. Have a nice day, Melina
2
/5
★★☆☆☆
Even if you leave the very hot steam iron on linen for more than 12 seconds in the first wash, the labels are gone.
Martine Robert
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Answer from Petit-Fernand
Hello Martine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels don't fit, they all came off during my daughter's trip.
Sabrina Lampire
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Answer from Petit-Fernand
Hello Sabrina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Labels do not wash well
Valerie Bourette
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. We're sorry that the labels don't wash off. If the problem persists, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delivery 48h received after 8 days
Celine
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Answer from Petit-Fernand
Hello Céline 🙂 Thank you for sharing your opinion. Just to clarify, we're talking about 48 hours for production and not for delivery. Have a nice day, Melina
2
/5
★★☆☆☆
The design that was supposed to be printed on the label is not printed. So it's a basic pink label with the child's name.
Stephanie Lemiere
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for choosing C-MonEtiquette. In fact, the illustration you chose was not compatible with the colored background you chose, and an error message appears in this case when viewing the personalization on the site. However, we'd be delighted to offer you a solution, so if you'd like us to do so, please contact us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello, I'm disappointed with the latest labels I ordered (for my son's ski camp). The self-adhesive labels don't stick at all because of the cold and snow. As for the iron-on labels, the ink smudged because of the heat. This has never happened before, although I often order your products!
Samantha Moreau
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Answer from Petit-Fernand
Hello Samantha, Thank you for sharing your opinion. I'm sorry that your labels didn't give you complete satisfaction. Please don't hesitate to send photos to our after-sales service at [email protected] Good day, Melina
2
/5
★★☆☆☆
The stickers come off with the second wash.
C. Z.
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Answer from Petit-Fernand
Hello Ms. Zirpel, Thank you for your purchase at Esistmeins.de! We are sorry that you had a problem with your labels. This is not normal and should not happen. The quality of our products is very important to us and we invite you to contact our customer service at: [email protected] for help! Thank you very much! Mfg, Marylin