/10
★★★★★
based on 125780 reviews published
★★★★★
based on 125780 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I ordered thermo adhesive labels on February 15 and unfortunately to date have not received it. As stated on the site, label shipments are not trackable so it is not possible to tell where/what the shipment is
Miky
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Answer from Petit-Fernand
Good morning Michela. Thank you for your comment. I am very sorry that you did not receive your labels. Our mailings are all done by priority mail, it takes 2 to 6 business days for them to arrive, but sometimes depending on the pace from the post office, it can take up to 10 business days. In order to help you, I have emailed you to offer my help regarding your shipment. While waiting for your kind reply, I wish you a good day! Dorine
1
/5
★☆☆☆☆
Order placed Feb. 12, still have not received it today March 03
Stefania D.
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Answer from Petit-Fernand
Dear Stefania, Thank you for your message. I am so sorry that you have not received your order yet. I confirm that I have just sent you an email to verify the data with you and help you with your shipment. While waiting for your kind reply, I will be happy to help you solve it. Best regards and have a great day! Dorine
1
/5
★☆☆☆☆
The labels I bought are really nice, but even though I applied them strictly following the instructions provided, they keep coming off. On some fabrics then they don't stick at all. I am disappointed and sorry because the idea was nice. On-time shipping and delivery. As a gift I received some very pretty stickers.
Francesca
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Answer from Petit-Fernand
Dear Franscesca, Thank you for your message. I am sorry you encountered difficulties with our labels. It is very rare but maybe you received a defective batch. Since our customers' satisfaction is a very important value for us, I have sent you an email so that we can help you solve it. I hope I have been helpful and wish you a wonderful day! Dorine
1
/5
★☆☆☆☆
My order is gone
Angelica
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Answer from Petit-Fernand
Dear Angelica, Thank you for your message. By "gone" do you mean not received? If so I am sorry you have not received it yet. You will see that I have sent you an email so that I can help you with the reception of your order. I remain available and wish you a wonderful day! Dorine
1
/5
★☆☆☆☆
Hello, so far I have always been very satisfied with the stickers. Unfortunately not with the last order. Some of the stickers do not adhere properly to the clothing. Despite the waiting times of 24 hours Yours sincerely, Issbel Ehnert
Invité
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Answer from Petit-Fernand
Hello Mrs. Ehnert and thank you for your order at Esistmeins.de! We are sorry that you have a problem with your labels and have just sent you an e-mail to find a solution. Thank you for your reply. Mfg, Marylin from the Esistmeins.de team
1
/5
★☆☆☆☆
The truth is that I am very upset...the labels do not help me at all. I have stuck them as it says in the instructions and I have washed them after 48 hours and they have all peeled off, without exception. So I've thrown my money away and I'm still as I was, unable to put the names on my son's clothes.
Sara
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to help you, please send us an email to our email [email protected] with some pictures of the product in question . Cordially, Maialen
1
/5
★☆☆☆☆
I'm very disappointed by the quality of the stoppers. Your products are quite expensive, and this is the third bottle stopper I've bought in less than 18 months. This one lasted 3 days. Received on Monday, broken on Thursday by my 5 year old son who was opening it!
Invité
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Answer from Petit-Fernand
Hello, Thank you for taking the time to leave your review. The caps on our water bottles are not supposed to break after a few days of use. Our customer service will contact you shortly to find a solution. Have a nice day. Marine
1
/5
★☆☆☆☆
Hello this last supply is very bad. All labels are peeling off after one wash ( cold wash). The previous supplies ( bought 4 years ago) were much better and still hold up to washing. I don't know what has happened to the quality of the product this time. I look forward to hearing from you. Regards Alessandra
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
Still haven't received my order, very disappointed.
Invité
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Answer from Petit-Fernand
Hello, We are sorry for the inconvenience you encountered with the delivery of your order. See you soon. Marine
1
/5
★☆☆☆☆
Great designs, unfortunately incredibly poor quality. The stickers come off after 1 wash or not even, and so far ALL have come off. I have already ordered from others, only here is the case.
Maria B.
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Answer from Petit-Fernand
Hello Maria, thank you for your order at Esistmeins.de, but we regret that you are having a problem with your labels. This is not normal. The quality of our products is very important to us, as well as our customer service. We invite you to send us an e-mail to: [email protected] so that we can help you. Regards, Marylin
1
/5
★☆☆☆☆
I still haven't received my labels for more than a month
Mamen
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not arrived even taking into account the dates, Correos has had to misplace your order. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
Several times that I buy labels always the same problem in the wash they come off.
Accaries
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Answer from Petit-Fernand
Hello and thank you for your order at C-MonEtiquette! Thank you very much for your message. I'm very sorry to hear that you're having problems with your labels. So that I can help you, would it be possible for you to send me photos of the labels coming off or, failing that, photos of where they were applied? We've just sent you an e-mail on the subject and are waiting for your reply so that we can come up with a solution. Have a nice day, Marylin.
1
/5
★☆☆☆☆
The labels come off after washing, but I followed your instructions.
Mlle Moedine Saeb Laurence
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Answer from Petit-Fernand
Thank you for your order! We're sorry you're having trouble with your labels. This is not normal and we have just sent you an e-mail about it. Thank you for your reply. Have a nice evening, Marylin
1
/5
★☆☆☆☆
I never received the labels
Invité
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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry you haven't received it yet. It can indeed happen, even if it's rare, that shipments get lost. We've just sent you an e-mail to solve the problem and are waiting for your reply. Thank you and have a lovely day, Marylin from C-MonEtiquette.
1
/5
★☆☆☆☆
Hello I did not receive the labels I had already bought last year more than 30 I received the it was a free offer to discover other labels my cousin received but not me
Invité
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Answer from Petit-Fernand
Thank you very much for ordering from C-MonEtiquette! We're sorry you haven't received it yet. It can happen that shipments get lost, but we've just sent you an e-mail to solve the problem. Waiting for your reply to our e-mail, we wish you a very nice day, Marylin from C-MonEtiquette!
1
/5
★☆☆☆☆
Followed instructions for ironing on the labels. All adhered well until they were washed were 8/10 tags came off after 1 wash. Waste of money.
Invité
Answer from Petit-Fernand
Hello and thank you very much for your order, we are sorry that you have a problem with your labels. This is not normal and we invite you to contact our customer service for assistance: [email protected] Thank you very much! Kindly, Marylin
1
/5
★☆☆☆☆
Quite expensive for a few labels... I wouldn't recommend it.
Invité
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Answer from Petit-Fernand
Hello Madam, We are sorry that our prices do not suit you. Prices are based on the quality of our products, so if we want to offer the best product and service to our customers, the prices will be proportional. Best regards, Maialen
1
/5
★☆☆☆☆
I received the labels but with the wrong name. Disappointed because I waited a long time to receive the wrong product.
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and I'm sorry that you have received someone else's labels. In order to find a solution to your problem as quickly as possible and send you your labels, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
I haven't received anything!
Ada
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
The labels on my children's masks come off in the wash (even though they're only 40gres).
Eva Lauri
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Answer from Petit-Fernand
Hello, please accept our sincerest apologies. It's not normal for the labels to come unstuck; you must have received a defective batch. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] with photos of the detached labels. Best regards, Maialen
1
/5
★☆☆☆☆
Hello, I put 1 star because I ordered a batch of labels on February 2nd and to this day I still haven't received anything.
Catherine
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
Hello, I'm sorry I can't give you an estimate because I never received my labels.
Loubna Hellal
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
I did not receive the product
Invité
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
I received another person's labels and I still haven't received mine. One person told me on the phone I'd do what was necessary and 10 days later still nothing.
Invité
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
Never received my order
Client
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
The order was delivered very late, without taking into account the estimated delivery date (more than 15 days late) and I had no answer at any time as to the reason for this delay.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our apologies for the inconvenience. We are improving our delivery service because, as you said, the current company we work with (Correos) takes a long time to deliver the orders and sometimes they even lose them. Best regards, Maialen
1
/5
★☆☆☆☆
Unfortunately I did not receive my order
Bonte Florine
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1
/5
★☆☆☆☆
Buongiorno Le etichette sono esteticamente molto ben fatte, rispecchiano la simulazione al momento della creazione, colori vivi e presentazione fedele alle aspettative. Quello che delude vivamente è invece la loro durata ed il loro utilizzo, che sono alla fine il solo scopo per cui comprarle. Pur seguendo fedelmente tutte le istruzioni, le etichette sono venute vie a vestiti mai messi o al primo lavaggio, neanche il tempo di consegnare gli indumenti allasilo con etichette annesse. Mi ha sinceramente deluso anche perché ripeto, era il solo motivo per cui mi ero avvalsa dei vostri servizi così tanto sponsorizzati.
Mamma
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Answer from Petit-Fernand
Gentile , La ringrazio per aver ordinato da Petit-Fernand. Sono spiacente di sapere che ha riscontrato problemi con le sue etichette. In modo da poterla aiutare, le sarebbe possibile di envia una mail a [email protected] . Nell'attesa di un suo gentile riscontro, le auguro una buona giornata! Maialen
1
/5
★☆☆☆☆
It is not what I ordered, the labels come without a drawing.
Invité
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies, if there is no illustration it may be a problem of compatibility between the color of the background and the illustration. In order to be able to help you, please send us an email to [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
I still haven't received my order and it's long overdue
Invité
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're very sorry that it didn't arrive at the right place and we invite you to contact our services to see what could have happened and find a solution. Here's the e-mail: [email protected] All the best, Marylin