/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Clothing iron on labels started to peel off within a couple of weeks. When contacted customer services I was asked if I had followed the instructions (which I had) or if I had actually applied the stick on labels I ordered for lunchbox items onto the clothes instead. Little bit insulting. Although stickers look nice, unfortunately I would not re order due to them not lasting long on the clothes. Then when they replied on here after seeing poor review, to say get in contact for free replacements. They refused as I had only lost 4 of them! And told me I could reuse the ones that had fell off despite them being all creased. (Saying I had not heated them enough) despite completely following all instructions Very poor customer service and reinforced why I would not use again.
F1987
Answer from
Petit-Fernand
Dear Faye, thank you for your comment. We're still awaiting your kind response to be able to send you some new labels free of charge to replace the ones you lost. Talk to you soon 🙂 Sophie
3/5
★★★☆☆
I like the designers , but the stick on iron wasn't really good .
Mari
Answer from
Petit-Fernand
Dear Mari, Thank you very much for your order with petit-fernand ! We are happy you liked the design, but sorry to hear that you had problems with the stickers . The quality of our products is very important to us and we invite you to contact our customer service for help by e-mail to: [email protected] !Thank you very much! We wish you a happy Christmas ! Kindly, Marylin