/10
★★★★★
based on 125780 reviews published
★★★★★
based on 125780 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
They come off very easily, they have not been of much use to me, thank you. The presentation and the speed of service are very good
Nany
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email to our email address [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
The order after 15 days has still not arrived and is not traceable
Invité
Translated review
Answer from Petit-Fernand
Dear Chiara, Thank you for your message and sorry you have not yet received your labels. I can confirm that your order should have arrived by now. So I sent you an email so that I can verify with you your address and help you receive it as soon as possible. I look forward to your kind reply and wish you a good day! Best regards. Dorine
1
/5
★☆☆☆☆
I never received my order.
Manu Brun
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Answer from Petit-Fernand
Hello Madam, We're sorry you never received your order. It sometimes happens that shipments get lost, so please contact our customer service department so that we can help you. Have a nice day, Marylin here's our e-mail address: [email protected]
1
/5
★☆☆☆☆
I didn't get all my order, the after-sales service was supposed to send back the missing labels and still no news to this day... Very disappointed!
Delphine
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Answer from Petit-Fernand
Hello Delphine, thank you for ordering from C-MonEtiquette! We're sorry to hear that you still haven't received your missing products and will do our utmost to ensure that you do as soon as possible. Our apologies and a lovely evening to you.
1
/5
★☆☆☆☆
I placed an order a month ago and it has not arrived and I have not received a refund.
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not received your order taking into account the dates, Correos had to misplace it. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
Sorry I didn't receive anything??but thank you afterwards it's not your fault, long live the mail!
Invité
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Answer from Petit-Fernand
Hello Madam and thank you for your order at C-MonEtiquette! We are sorry that you have not yet received your order and we invite you to contact us, so that we can take a look and help you: [email protected] ! A lovely evening to you, Marylin
1
/5
★☆☆☆☆
Arrived pretty soon but the labels did not last one wash. They all fell off after ironing on (following instructions).
Invité
Answer from Petit-Fernand
Hello, thank you very much for your order. We are sorry to hear that you have a problem with your labels. This is not normal and should not happen. We invite you to contact our customer service for help: [email protected] Thank you very much! Kindly, Marylin
1
/5
★☆☆☆☆
After 14 days and several inquiries, my order has still not arrived. Very disappointing.
Mandy V.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have not yet received it. We have just sent you a message to find a solution. Thank you for your reply. Have a nice day and stay healthy! Mfg, Marylin
1
/5
★☆☆☆☆
I ordered labels and they didn't send me the labels with the right name. I am very disappointed. I have sent an email without any answer from you.
Toufiq Boucetta
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. If you have sent us an e-mail concerning the problem, we will do our best to reply as soon as possible and find a solution that suits you! Sincerely, Maialen
1
/5
★☆☆☆☆
I received the wrong labels
Bouve
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received the wrong labels there must have been a distribution error. In order to find a solution to your problem as quickly as possible and send you your order, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
I never received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
Iron-on label does not stick at all despite following instructions
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our items are not up to standard. You have probably received a defective batch. In order to find a solution to your problem as quickly as possible and return the labels to you at our expense, please send us an e-mail to [email protected] with some photos. Best regards, Maialen
1
/5
★☆☆☆☆
Hello I received the wrong labels with the wrong name for my daughter ...
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
Unfortunately I had an order from our person it was not the first and last name of my son
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
Unfortunately I never received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
1
/5
★☆☆☆☆
I never received my order
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you have not yet received your order. All our orders are produced within 48 hours and shipped. After that, you have to take into account the postage time. We invite you to contact us, so that we can help you: [email protected]. Have a nice day, Marylin
1
/5
★☆☆☆☆
I never received my order.....
Couvillers
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Answer from Petit-Fernand
Thank you for your order and your message! We are sorry that you have not yet received your order and we invite you to contact our customer service so that we can look into it and help you! -:) A very nice day to you, Marylin
1
/5
★☆☆☆☆
Unfortunately my order has not been delivered. I hope someone will give me a solution.
Giselle
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that your order has not arrived yet, it may be that the post office has lost it. In order to be able to help you I ask you to send us an email to our email [email protected] to assist us to send you the order again. Cordially, Maialen
1
/5
★☆☆☆☆
I still haven't received my order?
Anne-charlotte Lux
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you haven't received it yet, but we've just checked and you should have. We have just sent you an e-mail and thank you for your reply, so that we can help you. Have a nice day, Marylin from the C-MonEtiquette team!
1
/5
★☆☆☆☆
The product has not arrived!!! and I have already sent a reminder.
Invité
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Answer from Petit-Fernand
Dear Manuela, Thank you for your message. I am sorry you did not receive your order. I confirm that it was entrusted to the postal services in less than 48 hours. The delay unfortunately seems to be related to the post office. So that we can help you, I have sent you an email this morning. As soon as you reply to us, I will be glad to help you solve it so that you can receive your order as soon as possible. I remain available and wish you a good day! See you soon! Dorine
1
/5
★☆☆☆☆
I have never received my order, no response from the customer service team, very disappointed because I had ordered a lot of money.
Audrey Baruch
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, we are having a lot of mails lately so we will answer you as soon as possible to find a solution. Cordially, Maialen
1
/5
★☆☆☆☆
Order never arrived
Invité
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Answer from Petit-Fernand
Dear Sara, Thank you for your message. I am sorry I did not receive your order. Checking , missa that your address is missing the house number. However, I sent you an email just now to verify your address with you and be able to help you receive your order 🙂 I remain available and will be glad to help you! Have a great day! Dorine
1
/5
★☆☆☆☆
I never received anything!!!!
Valentina
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Answer from Petit-Fernand
Dear Valentina, Thank you for your message. It is not normal that you have not received your order since 26/01. The delay is definitely related to the postal service. I have just sent you an email so that I can verify your address with you so that I can help you. I remain at your disposal. A cordial greeting! Dorine
1
/5
★☆☆☆☆
I was not satisfied because both stick-on labels and fabric labels come off easily. Maybe the ones for labels last a little longer but the ones for clothes just don't! They were very kind because I reported it and they sent me some more for free, however, still not there!
Giorno D.
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Answer from Petit-Fernand
Good morning Francesca, thank you for writing to us. I am sorry that you received a defective batch. This is a very rare thing. Could you kindly confirm that you were fine with our second shipment as our labels should not come off. I remain available for any needs. A very good day! Dorine
1
/5
★☆☆☆☆
I placed an order and it never arrived
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not received it. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
Good morning I still have not received my order and I think I placed it a month ago, I was told it would arrive on January 30, we are on February 14 and it has not arrived. Can you tell me if it will arrive this week if not please would you mind refunding my money. Thank you Matias Urrea
Matias
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not received it. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
I placed the order around January 14 and was told that I would receive my order in about 10 business days. I wanted it for a gift and it would arrive in time for me to give it. The day came and the package still hadn't arrived and I sent an email. They told me that the only option they gave me was to refund my money. To which I said ok, but that I had been left without a gift and that I was losing out because I no longer had the opportunity to give that gift. They said they were sorry but there was nothing they could do. I waited a bit to see if it would arrive, but in February I told them to return it to me because it still hadn't arrived. Anyway, they did the return and the package never arrived. Not even a month later. Very disappointed and I do not recommend it. If you want a gift, buy it elsewhere.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, unfortunately Correos is having many difficulties lately I hope that we can only offer the refund or reshipment, and in this situation the first was the most logical. In order to be able to help you I ask you to send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
Hello. Just that I've sent a lot of emails and I still haven't received my order.
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for ordering from C-MonEtiquette! We're sorry that you haven't received your order yet and we invite you to send us an e-mail at [email protected] so that we can help you and take a look at it. Have a lovely day, Marylin
1
/5
★☆☆☆☆
Very unhappy, with the first wash it faded completely and you can barely see the drawing and the name, for the price of the product the truth is that I am quite unhappy. What a pity, because with the adhesive labels I had always done very well.
Casiano Expósito
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that the labels have faded, it must be a defective batch. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1
/5
★☆☆☆☆
The labels do not peel off easily and one out of 2 is unusable.
Clotilde Petit
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Answer from Petit-Fernand
Thank you very much for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels. This is not normal. We invite you to contact our customer service to help you: [email protected] Very nice day to you, cdt, Marylin