/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very good products, long-lasting and wash-resistant. My only regret is that there are no coupons for our little ones' birthday parties.
Mylène
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Answer from Petit-Fernand
Hello Mylène, Thank you for sharing your opinion and for choosing C-MonEtiquette! We'll take your suggestion into account. Have a nice day, Melina
2
/5
★★☆☆☆
During my purchase, the labels changed from one line to another and as a result the previews didn't match...I reported this to the company by email but when the labels arrived they were wrong! What a shame!
Mélanie
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Answer from Petit-Fernand
Hello Melanie, Thank you for sharing your opinion. I'm sorry your labels arrived incorrectly, you can contact us at [email protected] for any label complaints. Have a nice day, Melina
3
/5
★★★☆☆
Very nice stickers, also the print, but they are really very small .... Fast shipping ....
Olivia L.
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Answer from Petit-Fernand
Hello Mrs. Leissring, Thank you for your order at Esistmeins.de! We are pleased that you like the stickers. We are sorry that you find them a bit small, but we have several formats for you to choose from. Do not hesitate to contact us next time for advice. Thank you again for your trust! Mfg, Marylin
3
/5
★★★☆☆
A little disappointed before so I prefer to stick to my guns. labels received quickly
Madame Jennifer Galan
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Answer from Petit-Fernand
Hi Jennifer, Thank you for sharing your opinion, we're sorry you're not completely satisfied with our products. Please don't hesitate to tell us more by email at [email protected] Good day, Melina
3
/5
★★★☆☆
Love these labels but if you order different names they still arrive in one book. Be good if separate books contain each name in future.
Anon
Answer from Petit-Fernand
Dear Anon, thank you for shopping with us. Actually it depends on the quantity. But if you want them in different booklets, please next time put us a message when you order, we'll be happy to separate them 🙂 Take care. Sophie
3
/5
★★★☆☆
Labels that are much too big! Very good, but to put on our son's clothes at nursery it's much too big!
Guillaume Walter
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Answer from Petit-Fernand
Hello Guillaume, Thank you for sharing your opinion. I'm sorry you're not satisfied with our products, but when you order, you choose the size of the labels you want from different selections, and when there's only one model, the size is indicated on the site. Good day, Melina
2
/5
★★☆☆☆
The stickers are nice but I got 40 stickers with a different name. I also tried to contact them but no response. Still no answer today. It's a real shame.
Viktoria
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Answer from Petit-Fernand
Hello Viktoria, Thank you for your purchase at Esistmeins.de! We regret that there was a problem with your order and invite you to contact our customer service again by e-mail at: [email protected]! It is not normal that you have not received a reply. We remain at your disposal for any further information. Yours sincerely, Marylin
2
/5
★★☆☆☆
It is the third time I buy them, the first time they stuck great, so I repeated, the second batch they come off and I thought I was doing it wrong, but with the third purchase the same, they come off. They are very cute and such, but I'm not happy and in the last ones the colors differ greatly from the image.
Maria
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Answer from Petit-Fernand
Dear Maria, Thank you for your message. I am sorry that your labels are peeling off, it is not normal, I invite you to contact our customer service at [email protected] to find a solution. See you soon, Melina
3
/5
★★★☆☆
The order arrived very late.
Veronica Fernandez Blanco
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Answer from Petit-Fernand
Good morning Veronica and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
I was looking for a 4-line iron-on label design. I found a compromise by making 2 times 2 lines. A little disappointed with the results
Brigitte Alanou
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Answer from Petit-Fernand
Hello Brigitte, Thank you for sharing your opinion, even if it's negative. However, you did receive the product you ordered. Indeed, for iron-on labels, the largest model is the one with two lines of text. Good day, Melina
2
/5
★★☆☆☆
The labels don't stick properly and come off even before washing.
Isabelle Miras
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Answer from Petit-Fernand
Hello Isabelle, First of all, thank you for choosing C-MonEtiquette, I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Delay too long, I ordered the next day from a friend who had recommended the site to me. She received her order on Saturday for an order placed on Tuesday and I on the following Wednesday.
Mel
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Answer from Petit-Fernand
Hello Melanie, Thank you for choosing C-MonEtiquette, we are sorry that you have received your labels late, however we hope that you will be able to use the labels at another time. Have a nice day, Melina
3
/5
★★★☆☆
I ordered a booklet which I received with the names completely upside down. When I contacted customer service, I had to make a fuss to get it right because nobody wanted to believe that I'd placed the order correctly and that it was the site that had a bug... fortunately, after an interminable exchange of emails, each more unpleasant than the last, a new, correct notebook was sent back to me. It's a real shame because the product is top-notch.
Cl
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Answer from Petit-Fernand
Hello Madam, We are very sorry that you have received an unpleasant service. Please be assured that we will do our best to correct this error in the future. Good day, Melina
3
/5
★★★☆☆
The labels are correct, but the shipment announced on Friday did not arrive until the following Monday.
Pierre-yves
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Answer from Petit-Fernand
Thank you for sharing your opinion. Indeed, orders are made and sent within 48 working hours, so for an order placed on Thursday, it can be dispatched on Monday. Good day, Melina
2
/5
★★☆☆☆
2 weeks of delivery and I've only received part of my order! I've already contacted customer service, who assure me that they'll send me back the 2 missing caps...
Angélique Verset
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Answer from Petit-Fernand
Hello Angélique, Thank you for sharing your opinion. We are very sorry that you have received an incomplete order, and as indicated in your email, we will get back to you as soon as possible. Good day, Melina
2
/5
★★☆☆☆
The labels for the clothes come off the first time they are washed, whereas they were holding up well at the start... Very disappointed for the clothes.
Séverine
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion. We're sorry that your labels are coming off, but this is not normal. Please don't hesitate to write to us at [email protected] so that we can find a solution. Have a nice day, Melina
3
/5
★★★☆☆
Delays too long
Marie Laure Carlier
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Answer from Petit-Fernand
Hello Marie-Laure, Thank you for sharing your opinion. We strive to reduce our delivery times, please excuse us for the inconvenience caused. Good day, Melina
3
/5
★★★☆☆
Delivery time is a bit long
Julie Martens
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Answer from Petit-Fernand
Hello Julie, Thank you for choosing C-MonEtiquette! We are working hard to reduce our delivery times, thank you for your patience and understanding. Have a nice day, Melina
3
/5
★★★☆☆
Our jackets are washed often, and the labels peel off too quickly.
Ag
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Answer from Petit-Fernand
Hello Agnès, Thank you for choosing C-MonEtiquette! It's not normal for iron-on labels to come off in the wash. If this is the case, please contact our after-sales service at [email protected] so that we can find a solution. Have a nice day, Melina
2
/5
★★☆☆☆
This is the second order I have placed for labels for my son. This time I find that they nn stick well to the items. They almost stay off. I am sorry because I will not stop buying labels from them. They are too beautiful. Some extra care in the glue I think though, should go. Thanks
Andrea M.
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Answer from Petit-Fernand
Dear Elisa, I have sent you an email. You must have received a defective batch, we will send you new labels back. See you soon, I look forward to your feedback. Sophie
3
/5
★★★☆☆
Very nice bottles Fast delivery But the cap is very fragile, my children had broken theirs after 10 days of use... a fall and it's over... So at this price, I'm a bit disappointed.
Coline Cabaret
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Answer from Petit-Fernand
Hello Coline, Thank you for sharing your opinion, I'm sorry your plug broke. I invite you to write to us at [email protected] so that we can find a solution. Good day, Melina
2
/5
★★☆☆☆
Ordered over three weeks ago and still nothing at home. No follow-up on the site and I'm still waiting for a reply from customer service. Apart from this bad experience, the labels are nice and strong. I got them from my kids two years ago and they're still perfect.
Carla
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Answer from Petit-Fernand
Hello Carla, Thank you for sharing your opinion. If you have not yet received your order, please do not hesitate to contact us at [email protected] so that we can find a solution. Good day, Melina
2
/5
★★☆☆☆
The bottle is very aesthetically pleasing but really too heavy.
Maria R.
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Answer from Petit-Fernand
Dear Maria, Thank you for your confidence in us. We are sorry that you are not comfortable with the water bottle. Kind regards. Sophie
2
/5
★★☆☆☆
Most of the stickers are very difficult to remove and the price is quite high ...
Biniane B.
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Answer from Petit-Fernand
Hello, Thank you for your purchase at Esistmeins.de! We are sorry that you had a problem with the labels. The quality of our products is very important to us and we invite you to contact us by e-mail at: [email protected] so that we can help. Mfg, Marylin
2
/5
★★☆☆☆
The labels peeled off in the washing machine.
Sofia
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Answer from Petit-Fernand
Hello Sofia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels come off after the first machine wash, even though they were washed at 30 degrees. Too bad...
Olivia Lewandowski
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Answer from Petit-Fernand
Hello Olivia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Purchased a custom thermal water bottle, after 20 days still not arrived. Customer service has been kind and helpful, but delivery service remains extremely lackluster.
Mrlater
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Answer from Petit-Fernand
Dear Fabrizio, As mentioned via email, the package was shipped on January 15 but was returned to us by the postal service due to an error on their part. We sent it back on 03/02. You should receive it soon. Please keep us informed. Kind regards, Sophie
3
/5
★★★☆☆
The first time I placed an order everything was perfect and the labels are great, resistant, beautiful and practical. But this second time I have had problems with the transport service, since the first labels were lost and they had to redo my order (I guess in a few days it will arrive).
Mcm
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Answer from Petit-Fernand
Good morning Melania, Thank you for your message. I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and it was sent again on 01/27, so you will receive it soon. Have a nice afternoon, Melina
2
/5
★★☆☆☆
I received the plugs and after the 1st use one is already broken at the hook and the second has just broken in the wash after 4 uses.
Fanny Cools
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Answer from Petit-Fernand
Hi Fanny Please contact us at [email protected] if you have a faulty product. Good day, Melina
3
/5
★★★☆☆
I haven't actually received anything yet! Greetings
Michele C.
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Answer from Petit-Fernand
Dear Michele, Thank you for your message . Shipping time is 2 to 10 working days in case of strikes or other internal postal problems. I hope you have now received everything and that you like your products. Kind regards, Sophie