/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Good product, unfortunately longer waiting time.
Frau E.
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Answer from Petit-Fernand
Hello, thank you for your purchase at Esistmeins.de! We are pleased that you are satisfied with the product. All orders are sent by post with "Priority Service" after 48 hours of production. After that you have to expect 2 - 6 days by post, as the goods come from France. Sometimes the post takes a little longer, but unfortunately we have no control over this. However, it is usually quicker 🙂 For further questions or information, please contact our customer service: [email protected] or by phone at: +49 (0)3098289422 Thank you very much! Mfg, Marylin
3
/5
★★★☆☆
The toast box is perfect, but the stickers aren't sticky enough.
Serpil Cetinkaya
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Answer from Petit-Fernand
Hello Thank you for sharing your opinion. Don't hesitate to contact us if your lunchboxes get damaged. Have a nice day, Melina
3
/5
★★★☆☆
I am moderately satisfied. I chose c monetiquette after reading different reviews on the net. So I took the crèche pack. I have no complaints about the self-adhesive labels, but the termo-adhesive labels don't stick at all. And yet I did follow the instructions, I put my iron in linen position and either they don't stick to the garment or they come off on the 1st wash! So I'm going to buy another batch of stickers. But I'm a bit disappointed and it's a waste of time (which right now, with an infant, is really precious)!
Marjorie Doublet
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Answer from Petit-Fernand
Hello Marjorie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Hello, I ordered two lunch boxes which are very functional and look good. But what bothers me about the price is that the picture is only glued on and not even good. It was also nowhere to be read that the picture is not printed. The delivery time was also quite long. It was supposed to be a gift, which simply did not arrive on time (and that with the shipping costs).
Chrisi209
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Answer from Petit-Fernand
How do you do? Thank you for your purchase at Esistmeins.de and your message. We are sorry that you are not satisfied. The quality of our products is very important to us and we do everything we can to constantly improve them. All orders are produced within 48 hours and sent by post with "Priority Service". As a rule, it takes 2 - 6 days, as the goods come from France. Sometimes the post office takes a little longer, but unfortunately we have no control over this. We have also already reduced the shipping costs by half. However, as these are items, the post office charges a minimum cost. Despite everything, we hope that you have fun with the lunch box and that your child also likes it and we will be happy to help you in the future. Mfg, Marylin
2
/5
★★☆☆☆
The thrrmocollant labels come off after one or two washes I'll have to buy some elsewhere
Clem75
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Answer from Petit-Fernand
Hello Clémentine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Not what I expected, I don't think the product will withstand several washes.
Jean François Briot
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Answer from Petit-Fernand
Hi Marie-Thérèse, Thank you for sharing your opinion, I'm sorry you're not satisfied with our labels, try them and give us your feedback after use 🙂 Good day, Melina
3
/5
★★★☆☆
I put that they were 2 different gifts and that's why they had to come separately, but it's ok thank you very much.
Neus Rovira Martinez
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Answer from Petit-Fernand
Thank you very much for sharing your opinion. Have a nice evening Melina
3
/5
★★★☆☆
Delivery too long
Sabrina
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Answer from Petit-Fernand
Hello Sabrina, Thank you for sharing your opinion. I'm sorry you weren't satisfied with the delivery, please feel free to give your opinion on the product itself. Good day, Melina
3
/5
★★★☆☆
Shipping does not match the advertising
Daniela R.
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Answer from Petit-Fernand
How do you do? Thank you for your purchase at Esistmeins.de! We send out the goods after 48 hours of production, as stated on our website. After that, the regular postal deadlines apply, over which we unfortunately have no influence. Sometimes it can take 2-3 days, but sometimes the post office takes a little longer. As a rule, however, our customers are supplied and satisfied quite quickly. If you have any further questions, please do not hesitate to contact our customer service. Mfg, Marylin
3
/5
★★★☆☆
The label is pretty and conforms to the order. On the other hand, it doesn't always stick well, I think it depends on the material... I haven't tested it in the wash yet, so I hope my daughter will come back with all her clothes when she gets back from skiing.
Diane
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Answer from Petit-Fernand
Hello Diane, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Bad service, I have called several times to claim the shipment and after many calls, a girl tells me that she will manage the refund and to date, I have not received anything. I will not buy again.
Marisa
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Answer from Petit-Fernand
Good afternoon Marisa, Thank you for sharing your review. I invite you to check again, because the refund was made on 01/13 on the card you had used to pay for your order. Have a nice evening, Melina
2
/5
★★☆☆☆
Look great but Half have been wasted as they have all come off on the 1st wash and was only on a 30degree wash, I left them 48 hours before they was worn
Laura D.
Answer from Petit-Fernand
Dear Laura, we're sorry to hear this. I'll send you an email right away, so you can send us the details and we will replace the labels. Talk to you soon. Sophie
3
/5
★★★☆☆
The items took long to come and there was way too much packaging. I would of preferred a slightly cheaper product for less packaging
Lydia
Answer from Petit-Fernand
Dear Lydia, thank you for shopping with us. Normally the packaging is just an envelope, sorry if you received anything else. Take care. Sophie
3
/5
★★★☆☆
The goods and the contact is top, but unfortunately the shipping takes much too long... that's a pity, because the processing goes ratzi fatzi and then it takes over a week that it arrives at the customer, although it is only put in an envelope...
Babbels
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Answer from Petit-Fernand
Hello and thank you for shopping at Esistmeins.de! We are pleased that you are satisfied with the goods and our customer service. The labels are sent in a normal envelope by post from France. As a rule, shipping takes 2 - 6 days, sometimes the post office takes a little longer, but unfortunately we are not involved. Mfg, Marylin
2
/5
★★☆☆☆
Disappointed!!! Yet this is not the first time I order. Usually I'm satisfied. This time, after the first wash at 30 degrees, the labels came off.
Émilie Olive
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Answer from Petit-Fernand
Hello Émilie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Very cute, however the pad arrived damaged by the glue from the envelope that contained it( the glue from the envelope had stuck to the pad and to open the envelope the cover of the pad tore). It was a gift so I was very sorry.
Elisa A.
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Answer from Petit-Fernand
Dear Elisa, we are sincerely sorry. If you contact me at customer service we will resend your order. Kind regards. Sophie
3
/5
★★★☆☆
The product itself is very good, it sticks well to the garment, however, the new versions are very difficult to remove from the plastic backing.
Isabelle
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion with us. We'll take it into account as we improve 🙂 Don't hesitate to give us a more positive rating if you are satisfied with the product itself. Good day, Melina
3
/5
★★★☆☆
The rendering is not the same as on the site.
Camille Pailler
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Answer from Petit-Fernand
Hello Camille, Thank you for sharing your opinion. Don't hesitate to tell us more, with photos, by contacting our after-sales service at [email protected] Good day, Melina
2
/5
★★☆☆☆
Disappointed because the labels peel off after the first wash... Yet satisfied because received very quickly and sticks easily ... too bad
Agathe Magnant
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Answer from Petit-Fernand
Hello Agathe, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
A little disappointment with the iron-on labels,they come off but after the excellent elucidation and meticulous explanation and of the 'application we solved it. Thank you
Massimo Q.
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Answer from Petit-Fernand
Dear Massimo, Thank you for your message. We are sorry for this inconvenience, which nevertheless remains abnormal. If they do not adhere perfectly, it is almost always due to one of the following conditions: -the fabric is not suitable (wool, fleece)-the iron is not hot enough-the setting time is too short-the pressure applied is too weak-the setting is done with steam (be careful, some irons emit it automatically). Do not hesitate to repeat the process: The iron must be strictly at 200°C and without steam. Take care to apply the protective paper between the iron and the label. Pressure should be applied evenly for 12 seconds, in this case up to 15 seconds. Once the protective paper cools, take it off, and as soon as the label becomes warm, press with your fingers at the places where it is most likely to come off, then the ends. When the application is done correctly, the label fuses completely with the fibers of the fabric, becoming one with it. Through the label you will feel the fibers of the fabric. I encourage you to go through the application process again, carefully following the instructions. If you have lost many labels, please contact me at customer service and we will send you new ones back at our expense. Should you experience any further problems, please do not hesitate to contact us. Sophie
3
/5
★★★☆☆
I had ordered the labels expecting to receive them on Saturday (order placed on Monday) in view of the times noted on the site but I obtained them on Monday .... after my son left for snow class...the labels are in line with my order, only a little disappointed not to have received them before.
Caroline J
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Answer from Petit-Fernand
Hello Caroline, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
After the first wash, the stickers came off. Nice labels.
Ladju
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Answer from Petit-Fernand
Hello Justine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
2
/5
★★☆☆☆
I buy two sets for two different children and they group them together in one book. I couldn't even offer the labels.
Marie Elvige Daugbey
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Answer from Petit-Fernand
Hello Marie-Elvige, We're sorry you're not happy with the way the labels look. Good day, Melina
2
/5
★★☆☆☆
Iron-on labels won't stick, even when heated to the required temperature and duration.
Gwen
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Answer from Petit-Fernand
Hello Gwenaëlle, Thank you for your message. If your iron-on labels don't hold, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I thought the writing would be a bit bigger It's really tiny my son will never recognize his name!
Séverine Rouget
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Answer from Petit-Fernand
Hello Séverine, Thank you for sharing your opinion. We're sorry you're not happy with the labels, but you chose this font from a large selection, and when customizing the labels you get a preview. Have a nice day, Melina
3
/5
★★★☆☆
Product as always good quality and shipped quickly but they need to review the shipping because when you buy something large they charge 6 minimum which is not little but they send a registered mail with the mail that.... in short has its limitations
Fabiana
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Answer from Petit-Fernand
Dear Fabiana, Thank you for your message. You are right, and we are studying the possibility of proposing different types of shipping 🙂 Kind regards. Sophie
2
/5
★★☆☆☆
Stickers unfortunately come off clothing. Do not stick to clothing label.
Jaqueline W.
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Answer from Petit-Fernand
Hello Mrs. Wacker, Thank you for your purchase at Esistmeins.de and for your message! We are sorry that you have a problem with the labels. This is not normal. The quality of our labels is very important to us and all our items are tested and this should not happen. We invite you to contact our customer service so that we can help you by e-mail at: [email protected]! Mfg, Marylin
3
/5
★★★☆☆
My notebook was missing a label
Davia Taranto
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Answer from Petit-Fernand
Hello Davia, Thank you for choosing C-MonEtiquette. Send us an e-mail at [email protected] and we'll offer you a little compensation. Have a nice day, Melina
2
/5
★★☆☆☆
This is at least my 3rd order from c-mon étiquette, so I've been pretty satisfied with the product. However, I don't know if anything has changed in the manufacturing process of iron-on clothing labels, but it seems to me that they adhere much less to textiles than before. I had to stick a lot of them on when my son went on a skiing trip, and what an unpleasant surprise it was to find that the labels had come off after the 1st machine wash. Either completely, which meant I had to reapply a new label, or slightly, in which case I had to reapply them with an iron (although not all of them stuck either...!). However, the labels I ordered previously and applied to the children's comforters a few years ago have held up after much handling and washing! Anyway, I'm a bit disappointed and regret having recommended you to other parents!
Estelle Lelievre
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Answer from Petit-Fernand
Hello Estelle, Thank you for sharing your opinion, I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
I've been using the site's labels for a few years now and there have been no changes to the form or themes. New features would be welcome
Eli
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Answer from Petit-Fernand
Hello Eléonore, Thank you for sharing your opinion. Good day, Melina