/10
★★★★★
based on 125750 reviews published
★★★★★
based on 125750 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Purchased a crèche pack. After only 1 wash, the iron-on labels did not stick despite following the instructions for use. A shame, the cheque book was very practical and the labels seemed to be of good quality. I won't be ordering again.
Claire
Translated review
Answer from Petit-Fernand
Hello Claire, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
It is not the first time I buy and it has always gone very well. This time the order took much longer than usual. And it arrived without the brown paper to iron on the labels. And the labels for the shoes no longer have the protective label? Thank you
Paula Pons
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Would have been a 5 but i placed my order on the 8th of January today is the 22nd and i still have not recieved my order! I am Feeling rather disappointed
Laura L.
Answer from Petit-Fernand
Dear Laura, indeed your order got lost because of the strikes we've had in France, really sorry about that. I hope you received the order we sent you for free to replace this one. Take care, Sophie
3
/5
★★★☆☆
I order very often and have always been very satisfied. But the last 2 purchases have been disappointing because the labels come off after a few washes, whereas all the previous ones still fit (some have been stuck on for 3 years!) And there is less choice of label background than before...
Séverine Stanchina
Translated review
Answer from Petit-Fernand
Hello Séverine, Thank you for your message. I'm sorry your labels are coming off in the wash. Please contact our customer service department at [email protected] Good day, Melina.
3
/5
★★★☆☆
The textile labels to be heated don't hold and it's a shame not to be able to choose the number of labels you want. I would have liked more small object labels.
Stéphanie Li Vecchi
Translated review
Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion and for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, please contact us by email at [email protected] so we can find a solution. Have a nice day, Melina
3
/5
★★★☆☆
Unfortunately, the colors I chose were too light and therefore not very visible on the clothes... On the website, they looked great, so I was very disappointed with the result. On the other hand, the speed of production and delivery was great.
Coline Meillon
Translated review
Answer from Petit-Fernand
Hello Coline Thank you for choosing C-MonEtiquette and for sharing your opinion. Please do not hesitate to contact our Customer Service for further information. Have a nice day, Melina
2
/5
★★☆☆☆
Unfortunately, by attaching the labels to markers and crayons (which are round), they lift up at the sides.
Lisa
Translated review
Answer from Petit-Fernand
Dear Lisa, We are sorry for the inconvenience encountered. In fact following the size of the crayons, you have to put mini labels or 1 line. If too many come off, please contact me at customer service [email protected]. Kind regards, Sophie
3
/5
★★★☆☆
The first order did not arrive, I communicated everything and in a few days my order arrived, of course the expenses were their responsibility. They are beautiful and as per the design created.
Giada
Translated review
Answer from Petit-Fernand
Thank you for trusting us Jade 🙂 Sophie
3
/5
★★★☆☆
I love the designs and that's the main reason for the stars. However the stickers came off in the wash. Some on the first wash. Not suitable for school clothing.
Piyumi
Answer from Petit-Fernand
Dear Piyumi, I just wrote you an email, we'll try to understand what happened and find a fitting solution. Best regards. Sophie
2
/5
★★☆☆☆
Iron-on labels deform under heat + become locally "transparent" so that the garment label stands out (i.e. we can see through to the label underneath and the letters overlap with the letters on the iron-on label; e.g. for the surname MARTIN on the IN EXTENSO brand label, after iron-on, it looks something like "MiAnRTexINso") so disappointed by this lack of quality.
Anaïs F.
Translated review
Answer from Petit-Fernand
Hello Anaïs, Thank you for sharing your opinion. Please note that iron-on labels are to be ironed directly onto the fabric, it's the self-adhesive ones that are stuck onto the care or brand labels. Good day, Melina
3
/5
★★★☆☆
Concerning the order, I'm quite disappointed by the bag I received. I thought it would be bigger. Honestly, if I had known it was like this, I would have made it myself, which would have been more economical. As for the labels, on the other hand, I'm completely satisfied and I'll be ordering again.
Tikolibry
Translated review
Answer from Petit-Fernand
Hello Sophia, Thank you for sharing your opinion! We're sorry you're disappointed with our personalized bag. The dimensions are indicated on our website, but we'll take your comment into account. Have a nice day, Melina
2
/5
★★☆☆☆
The products are great Minus the distribution A little slow Even this time things not mine arrived!!!!
Federica F.
Translated review
Answer from Petit-Fernand
Dear Federica, indeed we are sorry for the error. I have just emailed you the tracking number of the returned order today. Kind regards. Sophie
2
/5
★★☆☆☆
Disappointed by this order I have the impression that the labels are thinner than before and especially with friction they come off!
Melissa Parisot
Translated review
Answer from Petit-Fernand
Hi Melissa, Thank you for choosing C-MonEtiquette! We're sorry your labels are coming unstuck, please don't hesitate to contact us at [email protected] so we can find a solution 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
Labels come off
Nawal Baitar
Translated review
Answer from Petit-Fernand
Hello Nawal, Thank you for sharing your opinion. We're sorry your labels are coming off. If the problem persists, please don't hesitate to write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Much to my regret I did not like them. The design and the colors yes, but when it comes to gluing...it has cost us a lot having the iron as indicated and some even come unstuck. Thank you for letting us give our opinion. And sorry for this comment, but I had to put my reality. Best regards.
Laura Ballester Fuertes
Translated review
Answer from Petit-Fernand
Good afternoon Laura, Thank you for sharing your review. I am sorry to hear that you are not satisfied with our products. Have a nice evening, Melina
3
/5
★★★☆☆
The labels peel off too easily when machine-washed, for my taste .
Aude
Translated review
Answer from Petit-Fernand
Hello Aude, Thank you for sharing your opinion. I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Holds well on some textiles that are washed at low or low temperatures. On others, such as panties washed at higher temperatures, it doesn't hold at all. Not to mention tumble-drying, which can cause them to peel off.
Skonieczny Duflos Pauline
Translated review
Answer from Petit-Fernand
Hello Pauline, Thank you for sharing your opinion. We're sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina.
3
/5
★★★☆☆
Les étiquettes ne sont pas trop mal, mais sont arrivées un peu tard.
Guest
Translated review
Answer from Petit-Fernand
Bonjour Marie Daphnée, Je suis navrée que vos étiquettes soient arrivées avec un peu de retard, nous mettons tout en oeuvre pour réduire nos délais de livraison Bonne journée, L'équipe C-MonEtiquette
2
/5
★★☆☆☆
It took too long and there were problems with the order
Alexandra
Translated review
Answer from Petit-Fernand
Dear Alexandra, Thank you for choosing Petit-Fernand! Since we had not received your order the first time, we have forwarded it to manufacturing to send you again, sorry for the inconvenience caused. Have a nice evening, Melina
2
/5
★★☆☆☆
Labels come off after washing
Monica C.
Translated review
Answer from Petit-Fernand
Dear Monica, Thank you for your message. We are sorry that you had a problem with your labels. It is not normal for them to come off, especially the thermoadhesive ones which are permanent.... Please email us at [email protected] with photos of the labels and backings so we can help you. See you soon! Sophie
2
/5
★★☆☆☆
I'm very satisfied with the personalization of the labels, and the rendering is very good. But on the iron-on side ... very disappointed +++ because the labels don't even stick to cotton towels!
Malvina
Translated review
Answer from Petit-Fernand
Hello Malvina, I'm sorry that your iron-on labels are not holding, please contact our customer service department at [email protected]. Good day, Melina.
2
/5
★★☆☆☆
After the first wash, several stickers have peeled off.
Amagoia Alonso Valencia
Translated review
Answer from Petit-Fernand
Good afternoon, I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
2
/5
★★☆☆☆
Because after 14 days I still haven't received the materials I ordered
Roberta B.
Translated review
Answer from Petit-Fernand
Dear Roberta, in fact it is not normal, the order was shipped on 30/12. Please contact us at customer service. See you soon. Sophie
3
/5
★★★☆☆
Delivered as ordered, but the quality is noticeable after the first wash. Too bad.
Andre G.
Translated review
Answer from Petit-Fernand
Hello Mrs. Götz, thank you for your purchase at Esistmeins.de and your message. We regret that you had a problem with the labels. The quality of our products is very important to us and this is not normal and should not happen. We invite you to contact our customer service so that we can help you. With kind regards, Marylin
3
/5
★★★☆☆
I have followed the instructions but the labels have washed off my little boys tops. Not happy considering how much they cost.
Zoe C.
Answer from Petit-Fernand
Dear Zoe, that's not normal, iron-ons are permanent... I just wrote you an email. Talk to you soon. Sophie
3
/5
★★★☆☆
I placed an order 13 days ago and it has not arrived yet. The first one I placed received it a week later.
Mariba
Translated review
Answer from Petit-Fernand
Good afternoon Mariba, I am sorry you have not received your order yet, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
2
/5
★★☆☆☆
I am delighted with the quality of your products. I will recommend without hesitation! Thank you ************ I wrote the above review after receiving my order and sticking the labels in the clothes. So far, so good... However, ALL the labels peel off very very quickly, even some before washing the garment for the 1st time, and even at 20C! So I'm changing my mind.... I'm very disappointed and wouldn't recommend it. I prefer to write my children's names in pen, the old-fashioned way. Saving time and money, and making sure they don't disappear!
Eléonore
Translated review
Answer from Petit-Fernand
Hello Éléonore, Thank you for sharing your opinion of our products. I'm sorry your labels are coming off. Please write to our customer service department at [email protected] Good day, Melina.
3
/5
★★★☆☆
Unfortunately, the adhesive labels for laundry don't stick to all clothing labels, I've already had to re-stick them twice after washing. But the labels for objects are great and even withstand the dishwasher, and the lunch box is also really great ?
Josefine K.
Translated review
Answer from Petit-Fernand
Hello Mrs. Köhn, Thank you very much for your message and for your purchase at esistmeins.de ! We are sorry to hear that you are having problems with your labels. The quality of our products is very important to us and we kindly ask you to contact our customer service so that we can see what happened and help you further. Yours sincerely. Marylin
2
/5
★★☆☆☆
For the moment I've only tried the labels for the objects, but they're not really holding up because I've already lost two of them. The clothes label is still to come (haven't tried it yet).
Hilda Miazolo
Translated review
Answer from Petit-Fernand
Hello Hilda, Thank you for sharing your opinion. I'm sorry that some of your labels don't fit. Please don't hesitate to contact us at [email protected] if the problem persists. Good day, Melina
2
/5
★★☆☆☆
Very nice labels, but they peel off after the first wash and are therefore useless. Disappointed with my purchase
Samantha Picot
Translated review
Answer from Petit-Fernand
Hello Samantha, Thank you for sharing your opinion. I'm sorry, I've replied by message so that we can find a solution to compensate you. See you soon, Melina