/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I am still waiting on labels to be delivered that were ordered over 2 weeks ago. Supposed 48hr turnaround? No reply to emails, no one answering the phone, no reply to DM/comments...
Mm
Answer from
Petit-Fernand
Hello, we thank you for your order. We are sorry that there seem to be a delivery problem. All e-mails are treated accept on week-ends. We have a lot of message though during high seasons and answer them asap. You should receive an answer very soon. Thank you for your understanding and sorry for the delay. Kindly, Marylin
1/5
★☆☆☆☆
These look good but dont stick on. They're also too large. I dont recommend them at all, complete waste of money.
Rachel B.
Answer from
Petit-Fernand
Dear Rachel, we thank you for ordering with us, but are sorry that you seem to have problems with the labels. This is very unusual and we invite you to contact our customer service for help: [email protected]. Thank you very much ! Kindly, Marylin
1/5
★☆☆☆☆
Like the previous reviewer, I have been waiting over a month for the labels. Very poor service
Janet P.
Answer from
Petit-Fernand
Dear Janet, we thank you for ordering with Petit-Fernand UK! We are sorry that you have not received your order yet and invite you to contact our customer service for help by e-mail to: [email protected] ! Kindly, Marylin
1/5
★☆☆☆☆
Ok so it has been 4 weeks now and I still haven't received anything. If something is missing its seller responsibility to find out. At least give me a refund. Every time I email I get same answer which is very annoying
Rabia R.
Answer from
Petit-Fernand
Dera Rabia, we thank you for ordering with us. We are sorry you did not receive the goods yet and invite you to contact us either by e-mail to [email protected] or by phone to solve the problem asap: +44 203 445 0958. Kindly, Marylin