/10
★★★★★
based on 125749 reviews published
★★★★★
based on 125749 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The quality is way down, very disappointed with the heat seal labels. The color is off, not like other times I had ordered. I will not order again, I will look for another supplier.
Alicia
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Answer from Petit-Fernand
Dear Alicia, Thank you very much for sharing your opinion. I am sorry that you are not satisfied with our labels, I invite you to contact us at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Great advice, but I'm not happy with the delivery, I'm still waiting for my labels.
Stephanie Lehmann
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Answer from Petit-Fernand
Hello Stéphanie, I'm sorry, we have resent your order, which was reshipped yesterday 23/12. Have a nice day, Melina
3
/5
★★★☆☆
Order not received after 3 weeks
Célia Potier
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Answer from Petit-Fernand
Hello Célia, I'm sorry you still haven't received your order, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very nice rendering! But it's a pity you have to stick the labels on the garment label when it's so easy to scissor them. I'd have liked to be able to stick them on the garment itself.
Emilie Mellet Thomas
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion. In fact, garment stickers are to be stuck on brand or care labels, not directly on the fabric. Good day, Melina
3
/5
★★★☆☆
The labels are nice...I had, however, ordered labels to give as gifts to several people, but they came stapled all together in one insert...definitely better if they were each bound with their own "cover".
Elena B.
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Answer from Petit-Fernand
Dear Elena, Thank you for the message. For some ecological reasons we do separate notebooks beyond 30 labels with the same name. But please do not hesitate next time to indicate us by message that you want separate notebooks, we will gladly do it 🙂 Kind regards, Sophie
2
/5
★★☆☆☆
On my last order half of my labels came off, I contacted the soap on Facebook as they asked me to, since 2 days no news. Very disappointed with this last order
Marie Lecoq
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Answer from Petit-Fernand
Hi Marie, I'm sorry you've had a bad experience with our products, but we'll find a solution. Please do not hesitate to write to [email protected] if you still have not received a reply.
3
/5
★★★☆☆
Bof label comes off in wash disappointed
Morgan Bernier
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Answer from Petit-Fernand
Hello Morgan, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] if you would like to make a complaint. Good day, Melina
2
/5
★★☆☆☆
Not received quickly I contacted via Facebook and via email never had an answer to my question big stress
Nadia
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Answer from Petit-Fernand
Hi Nadia, Please contact us at [email protected] if you wish to make a complaint. Good day, Melina
3
/5
★★★☆☆
Very good no product
Isabelle Ouaaze
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion. We're delighted that you like our products. Please feel free to increase your satisfaction rating if you're satisfied. Have a nice day, Melina
3
/5
★★★☆☆
The bottle seems to be of good quality and the pattern is very pretty. However, the stopper is very difficult to use for children (5 years old and very resourceful though) and also fragile. The cap broke on the first use.
Clementine Ibanez
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Answer from Petit-Fernand
Hello Clémentine, Thank you for sharing your opinion. I'm sorry you're not satisfied with our products, please write to us at [email protected] if you wish to make a complaint. Good day, Melina
3
/5
★★★☆☆
Good quality but very small bag. A bit disappointed
Virginie Magaud
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Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. We are sorry that you are not satisfied with the size of the bag, however the dimensions are indicated on our website. Good day, Melina
3
/5
★★★☆☆
Really small stickers
Cliente
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Answer from Petit-Fernand
Dear Marco, We are sorry that you found the Christmas stickers too small. We will take your notice into consideration for next year. Kind regards, Sophie
3
/5
★★★☆☆
Order received incomplete... Very quick response from customer service and new delivery of missing products but again incomplete... I'm still missing 10 labels that I paid for but will never receive!
Stéphanie Moreira
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Answer from Petit-Fernand
Hello Stéphanie, You ordered 20 labels for Maël, 20 labels for Célian, and 10 labels for Aurélien, which were missing from your order and which we have returned to you. Please check your order confirmation. Good day, Melina
2
/5
★★☆☆☆
I received labels that were not for me, but mine were sent to me promptly.
Client
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Answer from Petit-Fernand
Hello Christine, Thank you for sharing your opinion. We have indeed rectified the shipping error and will send you your correct order as soon as possible. Don't hesitate to change your rating if you were satisfied with our products 😉 Good day, Melina
3
/5
★★★☆☆
Correct delivery time. Apart from the 6 euro postage charge, I think it's a shame!!!!! We can't choose whether we want our order to be delivered to our home or to a relay point.
Myriam Drevet
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Answer from Petit-Fernand
Hello Myriam, Thank you for choosing C-MonEtiquette. Indeed, our shipping costs are 6 for orders containing an item, sent by Colissimo. Good day, Melina
2
/5
★★☆☆☆
Well, I had ordered with a drawing and they have arrived without a drawing.
Mikel Saralegi Garteiz
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Answer from Petit-Fernand
Hello Mikel, Do not hesitate to contact us at contact@petit-fernand if you have a question about your order Have a nice day, Melina
3
/5
★★★☆☆
Beautiful work, unfortunately the protective paper was not included.
Yenny R.
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Answer from Petit-Fernand
Hello Mrs. Ramirez, thank you for your purchase at esistmeins.de and we are pleased that you like our products. Regarding the protective paper, we invite you to contact our customer service by e-mail at [email protected] so that we can help you. Mfg, Marylin
3
/5
★★★☆☆
I bought the iron-on labels which should stick to the fabric. I scrupulously followed the instructions and after one wash, I realize that the label is half off....
Laetitia
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Answer from Petit-Fernand
Hello Laetitia, thank you for sharing your opinion! I'm sorry your labels are coming off, please write to us at [email protected] if you have any complaints. Best regards, Melina.
3
/5
★★★☆☆
The first board I use doesn't stick well to the garment label, so I'm a bit disappointed, as is the size, which is too big for 24-month garments. On the other hand, very fast delivery, beautiful color
Patricia Subra
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Answer from Petit-Fernand
Hello Patricia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
The product is very good but my last order was missing the greaseproof paper, fortunately I had some left over from a previous order.
Patricia Terrom
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Answer from Petit-Fernand
Hello Patricia I'm sorry, in these cases please do not hesitate to contact our after-sales service at [email protected] See you soon, Melina
3
/5
★★★☆☆
I placed an order, and it arrived promptly. When I ran out of labels, I ordered another one and it is taking me a long time. And I need it urgently, because I have to mark all the clothes of the Murcian Handball National Team for the championship of Spain (Cesa 2020). So I would like to receive it as soon as possible. Thanks
Jennyfer Lobato Robles
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Answer from Petit-Fernand
Dear Jennyfer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
The quality of the iron-on labels is not what I had before (very thin and peel off after a few minutes)...it's a shame...As for the shoe labels, I'm quite satisfied.
Jessica Ozier
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Answer from Petit-Fernand
Hello Jessica, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] if you would like to make a complaint. Good day, Melina
3
/5
★★★☆☆
Untracked shipment and no notice of shipment. great products
Elena
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Answer from Petit-Fernand
Dear Elena, I am sorry that you did not receive the email with the shipping notice and tracking number.... Maybe it started in the spams? Please don't hesitate to contact us if it happens again, we will give it to you. Kind regards, Sophie
2
/5
★★☆☆☆
Beautiful stickers but unfortunately some of them are now stuck in our washing machine even though we followed all the instructions.
Jana S.
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Answer from Petit-Fernand
Hello Mrs. Berlin ! Thank you for your purchase at esistmeins.de ! We are sorry that you had problems with the labels. The quality of our products is very important to us and this is not normal. We invite you to contact our customer service by e-mail at: [email protected] so that we can help you. Thank you very much ! With kind regards, Marylin
3
/5
★★★☆☆
Did not quite meet my expectations
Christiane D.
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Answer from Petit-Fernand
Good day ! Thank you for your order at esistmeins.de ! We regret that you were not completely satisfied with our products. The quality and design is very important to us and we regularly work on new ideas with our graphic designers to improve. We hope we can be of service to you in the future and will be happy to provide any information or answer any questions you may have. With kind regards, Marylin
3
/5
★★★☆☆
We took a pack (crèche) and we regret it, the labels are good but the quantities are badly proportioned. The sizes are badly explained. In short, we'll need a second order to get the whole thing.
Nicolas Rouland
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Answer from Petit-Fernand
Hello Sir, We're sorry you're not satisfied with our pack, but the different quantities of labels are indeed specified in the description of each pack. Good day, Melina
3
/5
★★★☆☆
Other Petit-Fernand products we've had are great, and one pack of the Christmas window stickers in this order worked really well. The houses, Santa and reindeer stickers are super and we had lots of fun with our son sticking them to the windows to make a Christmas scene. The other pack we ordered with trees, mountains, snowflakes and present shapes wasn't really cut cleanly so the larger shapes tore in a couple of places when peeling them off, despite being really careful. You can see on the backing that the stamp hasn't gone completely around the sticker shape cleanly. For £15 for 2 A4 pages of stickers I expected these to be top quality. I didn't mention to Petit Fernand after taking delivery as many of the second pack of stickers are OK, but it's a shame we won't be able to move or re-stick the larger ones from the pack that got torn. Overall these stickers are a lovely idea to brighten up windows and to create a Christmas scene with children. My advise is to check the stickers carefully after opening to make sure the shapes are fully cut out, especially before trying to peel them off.
Frederique S.
Answer from Petit-Fernand
Hello, We thank you a lot for buying with Petit-Fernand and thank you for your comment. We are sorry to hear that you had problems with one of the Christmas stickers. This should not happen and we apologize for the inconveniance. The quality of our products is very important to us as well as our custumor service. We invite you to contact us per e-mail to: [email protected] so we can help. We wish you a Merry Christmas ! Kindly, Marylin
3
/5
★★★☆☆
The gourd is pretty but perhaps a little heavy and bulky, difficult to handle. I had ordered another one elsewhere and this one is light, easy and classy.
Lolo
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Answer from Petit-Fernand
Hello Claudia, Thank you for sharing your opinion, I hope you find this gourd interesting despite your opinion. Good day, Melina
2
/5
★★☆☆☆
Still waiting for my order after order it 10 days later
Frederique
Answer from Petit-Fernand
Dear Frederique, thank you for your message. Your order has been shipped on Dec 3. Delivery takes 2 to 10 worked days. We're still in the normal delivery deadlines, don't worry it should be in your letterbox soon. If you still haven't received it by Dec 17 please send us an email at [email protected]. Take care! Sophie
2
/5
★★☆☆☆
First of all, as far as the 48-hour delivery is concerned, it's not true (I'm in Belgium), then the gourd itself is very pretty and looks solid, but it's already got marks as if I'd rubbed it hard after using it for a few days, even though I wash it with a sponge and soap. So it won't hold up over time, hence my 2 stars. I don't think it's good value for money. The drinking cap is very good.
Marie
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Answer from Petit-Fernand
Hi Marie, First of all, thank you for sharing your opinion. Don't hesitate to contact us again if the gourd gets damaged, at [email protected] Good day, Melina