/10
★★★★★
based on 125749 reviews published
★★★★★
based on 125749 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I ordered 2 gourds and 2 snack boxes. I was surprised by the weight of the gourds, which is difficult for little ones. And I was surprised by the size of the tins. They're huge. Even as an adult, my bento lunch box isn't that big. So it's off to the cupboard, and I'm not sure we'll be able to use them very often. As for the flocking on the boxes, it's already starting to peel off. Given the price, I was expecting quality, and well, I'm disappointed.
Sandie Martin Bouchard
Translated review
Answer from Petit-Fernand
Hello Sandie, Thank you for sharing your opinion. I'm sorry you're disappointed with our products, but the sizes and weights are clearly indicated on the website. Concerning the lunchbox, it's not a snack box but a lunchbox that can hold a lunch. Good day, Melina
2
/5
★★☆☆☆
Fast delivery... However, the self-adhesive labels for clothes do NOT hold for the most part, I find them in the washing machine! I got the iron-on ones first, and at least they hold!
Alicia
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Answer from Petit-Fernand
Hello Alicia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Have a nice day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
This time they don't fit as well as the previous ones, being the same model, colors and text... They do their job but it seems that the ink melts when sticking them on the clothes...
Irene
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Answer from Petit-Fernand
Dear Irene, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
The iron-on labels have deteriorated in quality: the black fades with heat and the label is marred by the iron. The previous ones were much better and remained intact and bright. I was very sorry...
Maria G.
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Answer from Petit-Fernand
Dear Maria Grazia, we are sorry, you have received a defective batch! Please contact us at customer service and we will send you new labels back. See you soon! Sophie
3
/5
★★★☆☆
The stickers with the names are very funny.
Mf
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Answer from Petit-Fernand
Dear Marie France, Thank you very much for leaving a positive review. Feel free to change your evaluation if you have been satisfied with our products and service, since you have put a rather negative notation 🙂 Have a nice day, Melina
2
/5
★★☆☆☆
They fall apart and are not readable. I have ordered the same labels 3 times but this time, the thermal labels fall apart with just a couple of seconds of ironing. This is the first time this has happened to me with this product. I imagine it is a bad batch but the truth is that I have already stuck 5 and the same thing, 12 in the trash, 50 labels that are worthless.
Fernando
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Answer from Petit-Fernand
Dear Fernando, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
We have not received it yet
Gm
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Answer from Petit-Fernand
Dear Gema, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
2
/5
★★☆☆☆
Labels that tear as soon as the protective paper is removed and give a worn and unattractive effect, which means that the label will come off even more quickly, despite the instructions.
Guest
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Answer from Petit-Fernand
Hello Marjorie, Thank you for sharing your opinion, I'm sorry that your labels give this rendering, I invite you to write to us at [email protected] so that we can find a solution 🙂 See you soon, Melina
2
/5
★★☆☆☆
This isn't the first order I've placed on this site, but I'm very disappointed with the latest one. I ordered iron-on labels and they are of poor quality, either melting or not sticking. I've never had a problem with other labels I've ordered.
Ptitepat42
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Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion. It's not normal for iron-on labels to give this result. Please contact our customer service department at [email protected] so that we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
Bought a second replacement cap for our metal drinks bottle. We have had to replace it twice because it breaks quite easily at the hinge. Over-priced and massively over-packaged in a big box that was too big for our letterbox. Had to go collect from the post office in town - what a hassle for such a small item. When I breaks again I'll buy a whole different bottle from elsewhere. I wouldn't recommend.
L B.
Answer from Petit-Fernand
Dear Lisa, we're really sorry you didn't have a great experience with us. We will be really happy to replace it for free if it breaks again of course, it shouldn't break so easily. We wish you a very good day. Sophie 🙂
3
/5
★★★☆☆
I purchased two steel water bottles, the pattern and workmanship are good, but the plastic caps tend to break very easily and close with extreme difficulty. So it is necessary to buy more, although the price for the cap is not exactly cheap
P.
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Answer from Petit-Fernand
Dear Ivana, I invite you to contact me at customer service, we will send you back a free cap. Kind regards, Sophie
3
/5
★★★☆☆
The self-adhesive labels when put in the tumble dryer peel off nickel sion
Laetitia
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion. Please don't hesitate to contact us at [email protected] so that we can provide you with a solution. See you soon, Melina
3
/5
★★★☆☆
I am very satisfied with the labels for the objects as well as the one for the shoes however the iron-on labels for the clothes are of very poor quality. As soon as I iron them they lose their color and crumble slightly so I would not recommend these labels anymore.
Moussaoui
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Answer from Petit-Fernand
Hello Leïla, Thank you for sharing your opinion. I'm sorry that your labels are coming unstuck. Please write to us at [email protected] so that we can find a solution. Good day, Melina
3
/5
★★★☆☆
Three years ago I bought stickers and had a very good experience. That's why I wanted to repeat with my second child, but the thermoadhesive labels have a different quality. They fall apart with the heat of the iron.
Patricia
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Answer from Petit-Fernand
Dear Patricia, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
I received the labels but they don't stick very well on baby bottles or other objects. A little disappointed.
Stéphanie Tramcourt
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you wish to make a complaint. Good day, Melina
3
/5
★★★☆☆
My labels often go in the washing machine, even though they're new. I'm disappointed because I always have to buy new ones to replace them.
Audrey Van Steerthem
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Answer from Petit-Fernand
Hello Audrey, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
I'm very happy with the self-adhesive labels, but I'm disappointed with the thermo-adhesive ones, which are difficult to apply to clothes. I followed the instructions and despite everything, they melt and the colors fade.
Olivier Gemine
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Answer from Petit-Fernand
Hello Olivier, Thank you for sharing your opinion. Please write to us at [email protected] about the iron-on labels that come off. See you soon, Melina
3
/5
★★★☆☆
2nd shipment not as good as the 1st... shame.
Laetitia Pressac
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you'd like to tell us more about what you think of our products and their quality. See you soon, Melina
3
/5
★★★☆☆
Very pretty and well presented, but from the first wash the labels peel off.
Mag
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Answer from Petit-Fernand
Hello Magou, Thank you for sharing your opinion. I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
Hello very disappointed labels come off
Stephanie Parailloux
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Answer from Petit-Fernand
Hello Stéphanie, Thank you for sharing your opinion. I'm sorry your labels are coming off, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
The labels are very nice I give only 3 stars because in the booklet there was no protective paper included, and considering that I bought only 40 labels and waited more than a week to get them in my opinion it is a lack not inconsiderable
Federica
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Answer from Petit-Fernand
Dear Federica, we are sorry for this miss. If it happens a next time (I hope not!) please know that paper is the same as cooking greaseproof paper 😉 Kind regards. Sophie
2
/5
★★☆☆☆
They can only be stuck on the label of the clothes. If the label is small or has no label at all, it is useless. Besides, my intention was to stick it on the clothes, since the label is cut...
Felicidad Estela Esteban Barrejon
Translated review
Answer from Petit-Fernand
Hello Felicidad, As said on our website, the labels for clothes have to be stuck on the labels of the clothes, that is the use of these labels, it is written on the website. Also, if you prefer to use the stickers on the fabric directly, you have to choose the thermo adhesive ones. Have a nice day, Melina
2
/5
★★☆☆☆
I bought 50 labels and they have only sent me 25...
Altagracia E. Núñez Benzan
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Answer from Petit-Fernand
Hello Altagracia, I invite you to contact us by email at [email protected] See you soon, Melina
3
/5
★★★☆☆
I love them, but they come off in the washing machine.
AntÃa
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Answer from Petit-Fernand
Good afternoon AntÃa, I am sorry to hear that your labels are peeling off, I invite you to contact our customer service at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
The delivery time is not respected too long marked in 48h and for my sending I had to wait 1 week it is not correct ....
Delphine Delcroix
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Answer from Petit-Fernand
Hi Delphine, Thank you for sharing your opinion. Our lead times are 48 hours for production and 2 to 3 days for delivery, so you received your order on time 🙂 Good day, the C-MonEtiquette team
3
/5
★★★☆☆
I thought the bags ordered were larger. The thermal stickers, on the other hand, are always perfect, but the sticker package inside was really missing some stickers, as if someone had peeled them off before sending it.
Hms
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Answer from Petit-Fernand
Dear customer, thank you for your message. We are sorry!!! Please contact me so that I can send you back free labels. And we finally put on the site bags n three different sizes, bigger 🙂 See you soon at http://www.petit-fernand.it Sophie
2
/5
★★☆☆☆
I have made several orders of stickers for clothing and well, but this last one the stickers were not good. They didn't stick well...and several of them have peeled off.
Lorena
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Answer from Petit-Fernand
Dear Lorena, We are sorry to hear that your labels are peeling off. I invite you to send us an email to our email [email protected] so we can solve it as soon as possible. Have a nice day, Melina
3
/5
★★★☆☆
This is the second order I have placed and it has taken almost 2 weeks to receive and the stickers are not the same size as the first order.
Miriam
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
3
/5
★★★☆☆
Lovely looking labels. But some do come off in the washing machine and dryer! They are very expensive and I wouldnt expect them to come off with in a few days! Disappointing
Emma
Answer from Petit-Fernand
Dear Emma, Thank you very much for your order with petit-fernand ! We are sorry to hear that you had problems with the stickers . This is quite unusual and not supposed to happen. The quality of our products is very important to us and we invite you to contact our customer service for help by e-mail to: [email protected] !Thank you very much! We wish you a happy Christmas ! Kindly, Marylin
2
/5
★★☆☆☆
Nice idea, but labels not always well readable
Lisa C.
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Answer from Petit-Fernand
Dear Lisa, If you have any problem with your products we are here for you at [email protected]. See you soon 🙂 Sophie