/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Very slow delivery
Kaleigh W.
Answer from
Petit-Fernand
Hello, We are very sorry that your order arrived late. However, we hope that our products meet your expectations. Kind regards, Camille Petit-Fernand
3/5
★★★☆☆
I use them for both children for quite some years now and are brilliant and don't wash out and lift so really good product. But the waiting for them to come was like nearly 3 weeks. Really slow.
Jade
Answer from
Petit-Fernand
Hello Jade, Thank you for yuor message. We are really happy that you like our products 🙂 However, we are really sorry for the delay with Royal Mail. Kind regards, Camille Petit-Fernand
3/5
★★★☆☆
My initial order wasnt posted out. Then when I chased this I was sent the wrong order. However, responses were very prompt and this was rectified
Laura J.
Answer from
Petit-Fernand
Hi Laura, Thank you for your feedback. We are really sorry for this. However, we are pleased that you received your order and hope you are satisfied with it. Thank you for your trust, Chiara Petit-Fernand
3/5
★★★☆☆
Delivery took a long time.
Edward H.
Answer from
Petit-Fernand
Hi Edward, We are very sorry for this delay, and thank you for sharing your feedback. Unfortunately, we cannot intervene in mail delays that are beyond our control. We are glad that you have received your order. Have a lovely day, Chiara Petit-Fernand
2/5
★★☆☆☆
Post issue order failed to arrive but due to post. Replacement order was much speedier but arrived after I needed it.
Karen G.
Answer from
Petit-Fernand
Hi Karen, Thank you for your message, We are very sorry for this delay, and thank you for sharing your feedback. We are glad that you have received the replacement order. Have a lovely day, Chiara Petit-Fernand
2/5
★★☆☆☆
Order not received said 3-10 days for delivery by royal mail Ordered 8 April and still nothing received
Laura
Answer from
Petit-Fernand
Hi Laura, We are really sorry for that. Please contact our customer service, as we do not have enough information to reach. We would like to help you. Have nice day, Chiara Petit-Fernand