/10
★★★★★
based on 125748 reviews published
★★★★★
based on 125748 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
At first I was very satisfied. In fact, I placed a second order. In some cases, the hold of the labels is very good and in other cases not. The ones for items, they hold perfectly even if I put kindergarten containers in the dishwasher. The ones for synthetic clothes hold quite well. The thermoadhesive labels have not lived up to my expectations. If I attach them to shirts and pants that require less washing they hold, but in the case of panties (she's learning to poop and pee) that you have to scrub and wipe off before putting them in the washer and socks that undergo more corrosion, they don't hold well.
Annabella V.
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Answer from Petit-Fernand
Dear Annabella, Thank you for the message. In fact, if you rub them, they don't last long.... Kind regards. Sophie
3
/5
★★★☆☆
A little disappointed, given the price I was expecting better quality, especially for the self-adhesive shoe and clothing labels.
Guest
Translated review
Answer from Petit-Fernand
Hello Cindy, Thank you for sharing your opinion. Please don't hesitate to contact us at [email protected] if you have any complaints about the quality of our products. Good day, Melina
3
/5
★★★☆☆
Half the order was missing.
Sarah
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Answer from Petit-Fernand
Hello Sarah, Thank you for sharing your opinion. We apologize for the error, which we have rectified by sending you the missing products. Have a nice day, Melina
3
/5
★★★☆☆
I only have one variant of the sticker (a sample) and in the video there are different variants I don't understand where I ordered 70 pieces.
Heidi L.
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Answer from Petit-Fernand
Hello, we are at your disposal for any information and invite you to send us an e-mail to [email protected] ! Mfg, Marylin
2
/5
★★☆☆☆
Fast delivery and order in line with my expectations
Guest
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Answer from Petit-Fernand
Hello Sophie, Thank you for your kind recommendation. Don't hesitate to change your rating if you were satisfied with our products and services, as you gave us a rather negative rating 🙂 Good day, Melina
3
/5
★★★☆☆
I purchased the thermoadhesive labels. They are well made and the colors bright, and the package arrived undamaged and with everything you need. The only negative note is that in my experience they don't stick too well, I followed the instructions carefully (hot iron, paper, not directly on the fabric) but even so they gave up at the first wash. I will make more attempts.
Elisa
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Answer from Petit-Fernand
Dear Elisa, Thank you for your message. We are sorry for this inconvenience, which nevertheless remains abnormal. If they do not adhere perfectly it is almost always because the application is not completed. The labels withstand washing up to 60°. The iron should be strictly at 200°C and no steam. Pressure should be applied evenly for 12 seconds. When the application is done correctly, the label will fuse completely with the fibers of the fabric and become one with it. Through the label you will feel the fibers of the fabric. I encourage you to go through the application process again, carefully following the instructions. Should you experience any further problems, please do not hesitate to contact us again, we will send you new labels. Kind regards, Sophie
3
/5
★★★☆☆
Good product but very slow service.
Guest
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Answer from Petit-Fernand
Good morning Nuria and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
2
/5
★★☆☆☆
Label looks quality, they promise printing and shipping in 48 h I ordered Oct 29 I received my order Nov 9 I tried to call unreachable, it was only through Facebook that I got an answer more than 48 h after so non-existent soap, impossible follow-up, commercial gesture unknown to them as well as apologies.
Dan F
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Answer from Petit-Fernand
Hello Daniel, Thank you for sharing your opinion. I'm sorry that you received your order with delay, the 48h concern the manufacturing and not the total shipping. Please don't hesitate to contact us again in mp if you'd like a commercial gesture. Good day, Melina
3
/5
★★★☆☆
Some labels come off in the first wash and others don't... I think it's to do with the different materials of the clothes.
Ludivine Bonnevin
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Answer from Petit-Fernand
Hello Ludivine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck. Depending on the type of fabric, the labels have a better hold. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Delivery too long
Imen Dhifat
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Answer from Petit-Fernand
Hello Imen, Thank you for choosing C-MonEtiquette! Our delivery times are 48 hours + 2 to 6 days. Have a nice day, Melina
2
/5
★★☆☆☆
Very disappointed with the clothing labels. On the 1st wash, they came off.
Valérie Cornu
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Answer from Petit-Fernand
Hello Valérie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
2
/5
★★☆☆☆
A mixed review for this order, so far no problems with the labels but this time they don't stick very well, the corners bend a little and so they sting and come off when washed, perhaps a small defect to see... Very pretty as always.
Laura Bernadet
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Answer from Petit-Fernand
Hello Laura, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
2
/5
★★☆☆☆
Hello, I'm sorry to put this review because The product is correct but to order we are obliged to order more than necessary because there are 10 mandatory order, then I waited 3 weeks before being delivered ...
Elise Bloemhof
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Answer from Petit-Fernand
Hi Élise, Thank you for sharing your opinion! We do indeed have a minimum order of 9, then our delivery is free for labels. Have a nice day, Melina
3
/5
★★★☆☆
I'm still very happy with my self-adhesive clothing labels. Disappointing, however, for the bottle stoppers (they're very practical but fragile...).
Barbara Lafond
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Answer from Petit-Fernand
Hello Barbara, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. Please don't hesitate to write to us at [email protected] regarding the caps or other elements of your order that don't suit you. Good day, Melina
2
/5
★★☆☆☆
I personally bought two flasks with replacement caps and in both cases the product is of excellent workmanship!!absolutely satisfied!the same goes for the shipping time, always respected and the customer service that if contacted responds in a very short time!!yay petit fernand!!see you again!!!
Chiara G.
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Answer from Petit-Fernand
Thank you Chiara, we are very happy! See you soon 🙂 Sophie
2
/5
★★☆☆☆
I'm glad you're waiting for new
Mrs J.
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Answer from Petit-Fernand
Perfect!!! See you soon then. Sophie 🙂
3
/5
★★★☆☆
Quickly peel off
Pilar Ruiz Guerra
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Answer from Petit-Fernand
Dear Pilar, Thank you for choosing Petit-Fernand! It is not normal for your labels to peel off, I invite you to contact our customer service at [email protected], we will give you a solution. Have a nice day, Melina
3
/5
★★★☆☆
Glued garment labels peel off in the wash on many garments not TOP
Nanou
Translated review
Answer from Petit-Fernand
Hello Nadine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
2
/5
★★☆☆☆
Clothing iron on labels started to peel off within a couple of weeks. When contacted customer services I was asked if I had followed the instructions (which I had) or if I had actually applied the stick on labels I ordered for lunchbox items onto the clothes instead. Little bit insulting. Although stickers look nice, unfortunately I would not re order due to them not lasting long on the clothes. Then when they replied on here after seeing poor review, to say get in contact for free replacements. They refused as I had only lost 4 of them! And told me I could reuse the ones that had fell off despite them being all creased. (Saying I had not heated them enough) despite completely following all instructions Very poor customer service and reinforced why I would not use again.
F1987
Answer from Petit-Fernand
Dear Faye, thank you for your comment. We're still awaiting your kind response to be able to send you some new labels free of charge to replace the ones you lost. Talk to you soon 🙂 Sophie
3
/5
★★★☆☆
The water bottle aesthetically is beautiful.... however a bit impractical to be for a child because apart from the fact that the cap is very hard to open, once opened that is not enough because there is to turn a kind of safety that is used to keep the water from spilling out even when the cap is closed. i had taken it for my almost 3 year old hoping she could use it independently instead i always have to open and close it myself because as i said it is a bit too complicated to use for a child's water bottle
Elisa
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Answer from Petit-Fernand
Dear Elisa, Thank you for your message. We are sorry that the cap is hard, it is not normal. Please contact me at [email protected] and we will do the necessary. Kind regards, Sophie
3
/5
★★★☆☆
My shipment has not yet been delivered.
Elena O.
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Answer from Petit-Fernand
Dear Elena, We are sorry that the postal services took so long to deliver. It is usually 2 to 6 working days. Kind regards, Sophie
3
/5
★★★☆☆
Unfortunately, the stickers for the clothes often come off during washing.
Guest
Translated review
Answer from Petit-Fernand
Hello, thank you for your purchase at esistmeins.de ! We are sorry that you had a problem with the labels. This is not normal. We kindly ask you to contact our customer service so that we can help you: [email protected] ! Mfg, Marylin
3
/5
★★★☆☆
The products are very good, simply the color from one computer to another is not the same so I was disappointed to receive a fir green instead of an emerald green that I had ordered.
Vanessa Poirel
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Answer from Petit-Fernand
Hi Vanessa, Thank you for sharing your opinion. You did indeed check and on one of your computers the color did not render the same as on our website and on most computers or phones. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are very cute and were delivered very quickly. However, they peel off a lot despite the instructions. It's a shame.
Guest
Translated review
Answer from Petit-Fernand
Hello Marie, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I ordered 3 times on the site so 3 different orders but all 3 for iron-on, the first 2 I had no worries everything stuck very well, but the last and 3rd order on 50 labels already 15 do not stick and do not even hold 24 h and I have not used all, yet I did not change iron between the 2 or temperature, I do not recommend.
Cloé Cailletaud
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Answer from Petit-Fernand
Hello Cloé, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Iron-on labels don't necessarily wash well, which is a shame, unlike self-adhesive labels. It's not practical to have to stick a transparent film over the shoe stickers (why isn't it already stuck on?). The free stickers at the end of the booklet are really nice.
Hèlèna
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Answer from Petit-Fernand
Hello Héléna, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I like the designers , but the stick on iron wasn't really good .
Mari
Answer from Petit-Fernand
Dear Mari, Thank you very much for your order with petit-fernand ! We are happy you liked the design, but sorry to hear that you had problems with the stickers . The quality of our products is very important to us and we invite you to contact our customer service for help by e-mail to: [email protected] !Thank you very much! We wish you a happy Christmas ! Kindly, Marylin
3
/5
★★★☆☆
Slow shipping with anonymous envelope that could be easily lost. Quality yet to be tested
Monica L.
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Answer from Petit-Fernand
Dear Monica, We are sorry that the postal services took so long to deliver. It is usually 2 to 6 working days. Kind regards, Sophie
3
/5
★★★☆☆
The product is good but could be a little better.
Sheila Amaya Lopez
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Answer from Petit-Fernand
Good afternoon Sheila, Thank you for choosing Petit-Fernand and for sharing your opinion. Please do not hesitate to contact us to tell us what you did not like in your order. Have a nice day, Melina
2
/5
★★☆☆☆
Fast delivery, quality product but the color is not quite what I expected. I ordered a "yellow" water bottle stopper, and it's frankly orange. My little boy is crazy about yellow and was very disappointed.
Béa Fraggle
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Answer from Petit-Fernand
Hello Béatrice, thank you for choosing C-MonEtiquette. We don't have yellow caps, we have orange ones. Good day, Melina