/10
★★★★★
based on 121343 published reviews
★★★★★
based on 121343 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I am STILL waiting for my order to arrive! The absolute cheek is that I've now had TWO emails asking me to review my purchase! Where's my order?????
Hb
Answer from
Petit-Fernand
Hello, Thank you very much for ordering with Petit-Fernand UK! We are sorry that you did not receive your order yet and invite you to contact our customer service by e-mail to: [email protected] for help. Kindly, Marylin
1/5
★☆☆☆☆
I still haven't received my order it looks like I'll be contacting PayPal
H.s
Answer from
Petit-Fernand
Hello, thanks for ordering with us. We are sorry that you have not received your order yet and invite you to contact our customer service for help: [email protected] ! Thank you very much, kindly, Marylin
1/5
★☆☆☆☆
These iron-on name labels simply don't work. I bought them for my son's clothes and the majority of them have come off in the very first wash. The only ones that have stayed on are the few that I ironed on to the labels of the clothes, rather than on to the material directly, however, obviously this is sometimes just not possible to do and the instructions provided don't suggest that this is what you need to do. I would strongly advise others not to purchase these name labels, as I feel that they were a waste of money and a waste of time. I personally know someone else who has experienced the same issue with these labels so this is clearly not just a one-off. They look lovely but frankly I will be going back to the stick on labels that you can purchase from Amazon for half the price and which don't come off in the wash.
Alice
Answer from
Petit-Fernand
Dear Alice, Thank you very much for your order. We are really sorry that you had problems with your labels. This is very unusual and not normal and we invite you to contact our customer service in order to help you by e-mailing to: [email protected] ! Kindly, Marylin