/10
★★★★★
based on 125745 reviews published
★★★★★
based on 125745 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Nothing to say about the product and the quality. I've always been delivered within 3-4 days and this time, for once it was urgent, I received the labels too late (1 week to be delivered). Maybe the problem isn't with you, but with the post office, which is in charge of distribution... I know it's not easy for them at the moment. But I repeat, I am very satisfied with your products.
Virginie Matagne
Translated review
Answer from Petit-Fernand
Hi Virginie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Very satisfied with the result. The label is pretty, the illustration is a good representation of my baby, the colors are soft enough and the quality seems to hold up after 2/3 washes, to be seen over time. The only drawback is that ironing is not compatible on some materials (I had a bad experience with a bib that burned...).
Jennifer Lamain
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Answer from Petit-Fernand
Hello Jennifer, Thank you for choosing C-MonEtiquette! Iron-on labels are to be ironed on at 200°C, so don't use them on garments/fabrics that can't stand ironing or heat. Have a nice day, Melina
2
/5
★★☆☆☆
The labels are nice, the addition of nice stickers as well...too bad that if the plain paper envelope used for shipping on the way meets the rain, it arrives a bit all wet and even something ruined. I think the packaging of the shipping product should be reviewed to avoid surprises....
Angelica
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Answer from Petit-Fernand
Dear Angelica, thank you for your feedback! We are really sorry about the damaged labels, I know you are already in contact with my colleague to resolve the issue. From our side we prefer paper packaging that can be recycled, to reduce plastic consumption. We remain at your disposal, cordially Elena
3
/5
★★★☆☆
My order arrived after about a month due to shipping problems. I must say, however, I was satisfied with the quality of the product.
Maria C.
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Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
2
/5
★★☆☆☆
Some of the self-adhesive labels have not been pre-cut.
Xxx
Translated review
Answer from Petit-Fernand
Hello Ariane, Thank you for sharing your opinion. As indicated in response to your email, we have remanufactured and returned the self-adhesive labels that were not precut. Good day, Melina
3
/5
★★★☆☆
I am super satisfied. Fast delivery and excellent quality, I am very satisfied and can only recommend it to others. I've already bought a lot of things there and I'm not looking for any clothes or shoes in the nursery now.
Tobangela
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Answer from Petit-Fernand
Hello, thank you very much for your nice comment -:) We are glad that you like your product, but why only 3 stars? Don't we deserve one or two more ?-:) Thank you anyway and thank you for trusting esistmeins.de ! Mfg, Marylin
3
/5
★★★☆☆
Practical, but doesn't wash well and comes unstuck.
Nelly Adjanohoun
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Answer from Petit-Fernand
Hello Nelly, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Labels too expensive
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Thank you for sharing your opinion of our products. We're sorry you think our products are too expensive, but we regularly offer special offers and practical packs at attractive prices. Good day, Melina
3
/5
★★★☆☆
Very poor value for money
Madame Laetitia Philippe Vuillaume
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Answer from Petit-Fernand
Hello Laetitia, Thank you for sharing your opinion! Our products are of the highest quality, so don't hesitate to subscribe to our newsletters to keep up to date with the latest promotions we regularly offer. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Overpriced compare to some other similar products on the market and the stickers doesn't stick that well. One came off just after washing it once. (I have followed the instructions on how to use it). I wouldn't buy these again.
Emese B.
Answer from Petit-Fernand
Dear Emese, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.
3
/5
★★★☆☆
Isothermal water bottle with a very nice design, but it's heavy considering the material and the dents in the aluminum for children don't really seem appropriate 🙁 after a week of use it's already all dented, too bad.
Cora
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Answer from Petit-Fernand
Hello Sawssen, Thank you for sharing your opinion. I invite you to write to us at [email protected] if you wish to make a complaint about this product. Good day, Melina
2
/5
★★☆☆☆
Very disappointed
Juliette
Translated review
Answer from Petit-Fernand
Hello Juliette, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The labels are really great. On the other hand, the bottles are very fragile: the stopper breaks easily and the personalized design comes off quickly.
Christelle Weiss
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Answer from Petit-Fernand
Hello Christelle, Thank you for sharing your opinion of our products. I'm sorry your stopper broke, please send us a photo of the faulty bottle to [email protected] Good day, Melina
3
/5
★★★☆☆
I'm very happy with my purchase, but I'm sorry to say that a sheet of shoe labels is missing - a printing problem, perhaps?
François Frederic Buquet Isabelle
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Answer from Petit-Fernand
Hello François Frederic, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
I bought self-adhesive labels for my daughter and unfortunately they don't wash out.
Alice
Translated review
Answer from Petit-Fernand
Hello Alice, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team ? Please note: garment stickers are to be affixed to the garment's care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
I didn't like the labels, I don't know how much they cost but there are pieces of clothing that don't have large labels so you have to put them on the clothing and it says they come off if they are directly on the garment.
Elisabet Sanchez Ruiz
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Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear about the problems with your labels. I invite you to send us an e-mail to [email protected] so that we can solve it as soon as possible. Have a nice day, Gloria
2
/5
★★☆☆☆
Nice label. Mes does not fit after washing disappointed
Léa
Translated review
Answer from Petit-Fernand
Hello Léa, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
The labels received are not identical to the order (small unicorn logo missing).
Laetitia Barros
Translated review
Answer from Petit-Fernand
Hello Laetitia, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Very good quality products. Delivery time not respected. Unreachable by phone. Only automatic replies to email requests.
Tom B.
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Answer from Petit-Fernand
Hello Tom, I'm sorry that our after-sales service did not meet your expectations. We are committed to providing our customers with the best possible support. Please do not hesitate to contact us at [email protected] if you have a complaint. Good day Elena
2
/5
★★☆☆☆
We ordered 2 water bottles for the children. One arrived with a broken cap in the packaging. And the other had its cap broken the following week without any obvious shock... fragile then...
Alice Brunet-moret
Translated review
Answer from Petit-Fernand
Hello Alice, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
They came quickly and were amazingly pretty but after two washes they have come off - followed the instructions went to the website to be told they don't stick directly to the clothes ..... their promo videos show them ironing them directly onto clothes so very annoyed at their misleading advertising £28 wasted
Charlotte
Answer from Petit-Fernand
Dear Charlotte, Thank you for choosing Petit-Fernand! I am sorry that the labels do not stick properly, it is not normal. I invite you to contact us via email at [email protected], indicating your order number and attaching photos of the labels that come off. Best regards, Elena P.S. The stick-on clothing labels are meant to be glued on the washing or brand labels, not directly on the fabric.
2
/5
★★☆☆☆
I'm not satisfied, the labels don't stick to any of the clothes. I have a power station, so there's a lot of steam, but once it cools down, the label comes off.
Maria Machado
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Answer from Petit-Fernand
Hello Maria, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing, along with the order number, photos of non-conforming products. Best regards Elena
3
/5
★★★☆☆
The labels are very beautiful and of good quality, the only fault is to have an iron without temperature settings, so the labels do not hold, I borrowed an iron with settings and despite that after several runs in the machine some peel off in the corners .... No greaseproof paper supplied with my first order, a small detail but one that raises questions about follow-up....
Mathilde
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Answer from Petit-Fernand
Hello Mathilde, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
Order received incomplete and impossible to contact customer service. Otherwise, the products are great
Delphine
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Answer from Petit-Fernand
Hello Virginie, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your full order, so please make a complaint to [email protected] Good day, Elena
3
/5
★★★☆☆
Very nice and veloca but the packaging was completely in pieces too bad
Giulia M.
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Answer from Petit-Fernand
Dear Julia, Thank you for your message. We are very sorry that the products do not meet your expectations. Please do not hesitate to contact us at [email protected], attaching, along with the order number, photos of the nonconforming products. Kind regards, Elena
3
/5
★★★☆☆
For the first time I am a little disappointed, labels very difficult to detach but especially some have not held on business (barely 1 week) Otherwise the deadlines, delivery always top ultra fast.
Anonyme
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Answer from Petit-Fernand
Hello, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
I order self-adhesive labels for clothes every year, but they deteriorate quickly when washed, which is a pity. Best regards.
Eric Quéméneur
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Answer from Petit-Fernand
Hello Eric, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
The labels are very pretty. However, they don't hold up well on clothing. After only one machine wash (30°), the labels are half off! I'm a bit disappointed... let's see if the hold on objects is better!
Lisa.p
Translated review
Answer from Petit-Fernand
Hello Lisa, Thank you for your message. We are very sorry that the products did not meet your expectations. Please do not hesitate to contact us at [email protected], enclosing photos of non-conforming products along with the order number. Best regards Elena
3
/5
★★★☆☆
I accidentally bought the wrong decals, when I emailed you and asked if I could change it quickly, that was no longer possible. Very unfortunate Well, the decals are on the dresser and the kids can no longer enjoy them.
Guest
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Answer from Petit-Fernand
Dear Ikrame, Thank you for your message and the interest shown in our products. I am sorry that you had a bad experience with our brand. I invite you to send us an email to [email protected] so we can solve it as soon as possible. Have a nice day, Gloria
3
/5
★★★☆☆
I never received the labels. It seems to be a postal misunderstanding. But I paid for them, and after the first very cordial response, now it's already two times that I've asked how to do it and they don't answer me anymore.....
Manuela P.
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Answer from Petit-Fernand
Dear Manuela, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena