9.1/10
★★★★★
based on 136645 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I still have not received my order from the 30th August!

User icon
Jenny Midgley
Translated review
Answer from Petit-Fernand
Dear Jenny, Thank you for sharing your opinion. I'm sorry to hear that you haven't received your order, please contact us to [email protected] or [email protected] if you need an answer in english. Kind regards, Melina
1 /5
★☆☆☆☆

After 10 days I still haven't received anything....

User icon
Elisabetta C.
Translated review
Answer from Petit-Fernand
Dear Elizabeth, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I have not received the package. The contact phone number they put is turned off and no one answers. Very very bad

User icon
Guest
Translated review
Answer from Petit-Fernand
Dear Carmen, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1 /5
★☆☆☆☆

Placed the order on September 6, and I still haven't received anything. I needed the labels for school so I was forced to adjust differently.

User icon
Simona R.
Translated review
Answer from Petit-Fernand
Dear Simona, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I placed the order on September 9, it has been 13 days and I have not received anything. On the site though they highlight the delivery on 48 hours, then if you read the full shipping conditions, which however are not visible as the 48 hours, but you have to look it up, then they say about the 10 days. In my opinion the message they give is misleading. I wrote to customer service who replies to me to wait until the 26th, but the say days expire on the 23rd.

User icon
Claudia
Translated review
Answer from Petit-Fernand
Dear Claudia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I never received them

User icon
Ilaria G.
Translated review
Answer from Petit-Fernand
Dear Ilaria, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I have not received my order after 15 days.

User icon
Leticia Machota
Translated review
Answer from Petit-Fernand
Good morning Leticia, and thank you for choosing Petit Fernand ! We are sorry for the wait and that you did not receive your order in time. Have a nice day, Melina
1 /5
★☆☆☆☆

Label ordered on September 6th still not received (on the 21st) customer service does not answer precisely to the questions asked and the quality of the products I do not know anything about it we will see if I receive them one day.

User icon
Marine
Translated review
Answer from Petit-Fernand
Hello Marine, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette Team
1 /5
★☆☆☆☆

I've been waiting for more than 10 working days for the labels... And nothing... If I know I save them...

User icon
Noemí Rodríguez Rodríguez
Translated review
Answer from Petit-Fernand
Good morning Noemi, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

After more than 2 weeks, I still have not received the items.

User icon
Vero
Translated review
Answer from Petit-Fernand
Dear Vero, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I am still waiting for the order to arrive, already paid for and after two weeks of school so I have already marked all the books.

User icon
Eva
Translated review
Answer from Petit-Fernand
Good morning Eva, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

I placed the order three weeks ago and still haven't received anything. I think it is a scam and they do not provide any stickers. When I contacted them to ask why the delay, they said the order is in transit and if I don't receive anything within a month, they will try another shipment. We'll see if they really will send me the labels, otherwise they will have scammed me--I'm very angry but at least I only lost 12.

User icon
Marotta E.
Translated review
Answer from Petit-Fernand
Dear Elena, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

Very displeased with you. I will not buy from you again.

User icon
Marian
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

I haven't received anything yet

User icon
Paola R.
Translated review
Answer from Petit-Fernand
Dear Paola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

I still haven't received anything after 2 weeks

User icon
Nicola B.
Translated review
Answer from Petit-Fernand
Dear Nicola, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

The material did not arrive on time. I still have not received the goods

User icon
Federica
Translated review
Answer from Petit-Fernand
Dear Federica, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

Order arrived after two weeks instead of 2/3 days

User icon
Rachele S.
Translated review
Answer from Petit-Fernand
Dear Rachele, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1 /5
★☆☆☆☆

I ordered over 40 euros worth of labels on September 8, 2019. As of September 21, I know nothing about the order, already paid, but I receive a request to review the purchase. Embarrassing. Second week of school starts and we do not have the labels paid regularly.

User icon
Alessandra
Translated review
Answer from Petit-Fernand
Dear Alessandra, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

Nefasta gestión, not only I did not get the order but they do not want to refund the amount charged to my account. Regrettable.

User icon
Sonia Manso Fernandez
Translated review
Answer from Petit-Fernand
Dear Sonia, Thank you for choosing Petit-Fernand! I am sorry you did not receive your order the first time, we have forwarded it to manufacturing and sent it again. Have a nice day, Melina
1 /5
★☆☆☆☆

Order never arrived. They do not respond to emails. I do not recommend it

User icon
Chiara T.
Translated review
Answer from Petit-Fernand
Dear X, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt please email [email protected] or call us at 0972591149. Good day, Elena
1 /5
★☆☆☆☆

I'm gutted that this sticker can't stick on the direct on to clothing. Some clothing like tights have no labels. Gutted.

User icon
Mahria A.
Answer from Petit-Fernand
Hello, thank you for shopping with petit-fernand ! We are sorry that you are not satisfied with the stickers. You find all information on our website while ordering. Please contact us for further details or help by e-mail to: [email protected] ! Thanks a lot ! Kindly, Marylin
1 /5
★☆☆☆☆

It is not Possible for me to do any kind of review because as of today I have not yet received the order

User icon
Guest
Translated review
Answer from Petit-Fernand
Dear customer, Thank you for choosing Petit-Fernand! I am sorry that you did not receive your order, we have put it back into manufacture and sent it back. We hope you will receive it soon! Good day, Elena
1 /5
★☆☆☆☆

The labels ordered arrived after 10 days. the water bottle ordered with the labels, after 20 days after the order must ancira arrive. kind regards.

User icon
Daniele D.
Translated review
Answer from Petit-Fernand
Dear Daniele, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

All perfect

User icon
Laura M.
Translated review
Answer from Petit-Fernand
Dear Laura, Thank you for your very positive feedback. Please do not hesitate to change the rating given to us if you were satisfied with our products and service, since for the moment the rating you gave us is rather negative 😉 Have a nice day, Elena
1 /5
★☆☆☆☆

Delivery time too long!!!

User icon
Chiara C.
Translated review
Answer from Petit-Fernand
Dear Chiara, Thank you for choosing Petit-Fernand! Our shipping times include 48h working for manufacturing plus 2 to 10 working days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Have a nice day, Elena
1 /5
★☆☆☆☆

I never received my order. So my evaluation is extra negative.

User icon
Silvia F.
Translated review
Answer from Petit-Fernand
Dear Silvia, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

We still haven't received the labels we ordered at the beginning of Sept.

User icon
Kravic Véronique
Translated review
Answer from Petit-Fernand
Hello kravic Véronique, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆

Order placed on September 2nd and it is now the 20th and I still have not received it. When I ask what happened, they give responsibilities to the delivery company very badly... I will not order more orders with them.

User icon
Africa Martin
Translated review
Answer from Petit-Fernand
Good morning and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

No goods received yet

User icon
Ulrike G.
Translated review
Answer from Petit-Fernand
Hello, we invite you to contact us by e-mail at [email protected] so that we can help you. Mfg, Marylin
1 /5
★☆☆☆☆

Delivery takes way too long!!!

User icon
Jeanne
Translated review
Answer from Petit-Fernand
Hi Jeanne, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆

Labels received late, customer service unreachable the first week of September, the labels received had drooled: they were fortunately replaced.

User icon
Guest
Translated review
Answer from Petit-Fernand
Hello Frédérique, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆

Ordered on September 4, 2019 but never received so inevitably unhappy! A reissue of the labels is planned. Waiting to see...

User icon
Hamrani Syria
Translated review
Answer from Petit-Fernand
Hello Hamrani Syria, Thank you for choosing C-MonEtiquette! I'm sorry you didn't receive your order and I invite you to make a complaint at [email protected] Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆

Very disappointed with the delivery time!

User icon
Camille
Translated review
Answer from Petit-Fernand
Hi Camille, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
1 /5
★☆☆☆☆

Very bad experience. I placed an order on September 1st and I still haven't received the labels (it's already September 21st).

User icon
Sara Álvarez
Translated review
Answer from Petit-Fernand
Good morning Sara, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

More than 12 days for delivery

User icon
Diego V.
Translated review
Answer from Petit-Fernand
Dear Diego, I am sorry that you received your order late. Should you wish to make a complaint, please do not hesitate to write to us at [email protected] Good day, Elena
1 /5
★☆☆☆☆

The product is presented very well and the quality does not disregard expectations. Slow though the preparation for shipping is the delivery. I didn't get to have Nathan arrive on the first day of school with his labels. Very sad.

User icon
Mary
Translated review
Answer from Petit-Fernand
Dear Mary, Thank you for choosing Petit-Fernand! Our shipping times include 48h business hours for manufacturing plus 2 to 10 business days for delivery, and are listed on our website at https://www.petit-fernand.it/domande-risposte-prodotti Good day, Elena
1 /5
★☆☆☆☆

School has started, I ordered for my daughter and one of her little friends. I have been waiting for both for more than 10gg. At the first request for tracking number I was told that it could not be provided. Two other reminders to ask where the goods were were not answered. To date I have no tags and no response. Very bad.

User icon
Loretta
Translated review
Answer from Petit-Fernand
Dear Loretta, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena
1 /5
★☆☆☆☆

You do not meet the deadlines, you have my money and the order has not arrived. Misleading advertising, fraud. Give me my money back

User icon
Andrés Rodríguez Ariza Y Rosa Coca Fuentes
Translated review
Answer from Petit-Fernand
Good morning Andres, and thank you for choosing Petit Fernand ! We are sorry to hear that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina
1 /5
★☆☆☆☆

A month that I ordered labels and still haven't received them. I have already sent four emails x clarifications and never got a response. A real shame

User icon
Gianni
Translated review
Answer from Petit-Fernand
Dear Gianni, Thank you for choosing Petit-Fernand! I am very sorry that you did not receive your order, in case of non-receipt please email [email protected]. We respond to emails in order of arrival, and sending multiple ones does not guarantee a quick resolution of the problem, in fact, it slows it down. Good day, Elena
1 /5
★☆☆☆☆

I placed the order two weeks ago. No label delivered. Meanwhile, school started and I had to remedy otherwise. I don't know what to do with those anymore, if they ever arrive!!!

User icon
Liliana M.
Translated review
Answer from Petit-Fernand
Dear Liliana, Thank you for choosing Petit-Fernand! I am really sorry that you did not receive your order, in case of non-receipt I invite you to write an email to [email protected]. Good day, Elena